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tagDiv Staff
Passionate for gaming, mountain biking and traveling. I face every task as a new challenge to bring my skills to the next level.
Bogdan B.
tagDiv Staff

Hello,

Unfortunate you seem to have a pretty complicated category structure. Unfortunately I cannot answer this question until I can see the categories and sub-categories system you have in place. You had the same issue with the travel category not showing up under the more category in the mega menu so there is clearly something going on with the category structure. Do you use any category sorting plugins. If you do, please remove them as they can cause such issues. If not, please contact us via email at contact@tagdiv.com and provide a wp-admin so we can login and investigate the issue. Please also include a link to this topic so we can identify you.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

1. Unfortunately our theme ad system works across the whole site. It cannot activate or deactivate an ad for specific posts/pages. You will have ti use an ad plugin for such functionality. You can try adrotate for example

2. Well the file gets replaced so any at all customization to the theme files will have to be re-added. Please always make a back-up of your modifications as the theme files get replaced and you will have to re-add the modification after each update.
There is no update proof method of altering the theme files unfortunately

Thank you!

Bogdan B.
tagDiv Staff

Hello,

Unfortunately our theme does not have any such option. You will have to search for a plugin that can provide such a feature.

Thank you!
Bogdan B

Bogdan B.
tagDiv Staff

Of course. It’s contact@tagdiv.com. Please also provide a link to this topic so we can identify you.
Thank you!

Bogdan B.
tagDiv Staff

And what is the more on your main menu? how is it set up? The ‘travel’ needs to be a sub-category of the ‘more’ category in order for it to show up. Unfortunately I cannot access your site as it provides an internal server error. Are you sure only travel is missing and not any other ones? Please check your menus section again
Thank you!

Bogdan B.
tagDiv Staff

OK, no problem. We’ll still be here. Have a nice weekend!

Bogdan B.
tagDiv Staff

Hello,

In order to add a custom widget to a category page you will need to edit the category template files here: https://www.screencast.com/t/i7Vc3Zah This will add the tickertape on all categories that use the template you edit. If you want to add it on specific category pages you should use a wordpress function and wrap the code in a condition like for example:
https://developer.wordpress.org/reference/functions/is_category/
if(is_category( 'test' )){your code here}
This code will only affect the test category

Thank you!

Bogdan B.
tagDiv Staff

Hi,
You should check the widgets section of wordpress. The sidebars on posts come from the widgets area: https://www.screencast.com/t/R5SNEXCpwZ83

Thank you!

Bogdan B.
tagDiv Staff

Hello,

The themes have different blocks and modules. The visuals are different as we tried not to make a copy of newspaper. We tried to make each theme as unique as possible. Unfortunately the elements are not compatible from one theme to another. Newspaper and Newsmag rely on visual composer while ionMag has our own custom made page builder. Sorry but they are not compatible one with the other. Ionmag premium will feature more blocks, more headers, more settings, etc. But let;s not make this forum about ionMag as this forum is destined for newspaper. If you have any further questions about ionbmag please post a topic on our ionmag forum here: http://forum.wpion.com/forum/ionmag/

Thank you!

Bogdan B.
tagDiv Staff

hello,

You should limit access to such people 🙂
I;m not sure exactly what is going on with oyur block settings but you should start from the top. Make sure each post is in it;s proper category and check the category parents from the category section of wordpress. Next, check the blocks on the homepage and see if the settings for them had been changed. You can use this guide to see what each setting does: https://forum.tagdiv.com/block-settings-tutorial/
Unfortunately you are the one that has to investigate as we have no idea of how the site/blocks were set before the ‘gnomes’ came in.

Thank you and best of luck.

Bogdan B.
tagDiv Staff

OK, we received your email. Please allow us a bit of time so we can investigate the issues and we will come back with a reply via email as soon as possible
Thank you!

Bogdan B.
tagDiv Staff

I confirm the files found by @usman
Thank you and have a nice day!

Bogdan B.
tagDiv Staff

Hello,

The difference is because block 4 does not use module 4. A block is a container for 1 or more modules but the numbers do not match. Please use this section to figure out which block uses which module: https://www.screencast.com/t/ja4MN2l6Kb8i
You cna also use the browser inspector to see the module sin a block as they have classes with the module name

Thank you!

Bogdan B.
tagDiv Staff

Hello,

Up only delays your answer as we answer from oldest to newest. When you post another reply, your post gets fresher and the answer is delayed. SO it has the opposite effect. It’s in fact ‘down’ 🙂
As for the reviews, our theme review system was built for posts only. It is not present on pages because the review system was not built with pages in mind. sorry. You will have to search for a plugin that can provide such options.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

There is only 1 file changed. That is td-login-modal.php
The other 2 are td_config and style.css but those are changed only to change the theme version. The actual important change is in https://www.screencast.com/t/tv0IPhGeJm

Thank you!

Bogdan B.
tagDiv Staff

You have a problem in your custm css box. Please check the code above this one as it could not be closed properly. Please remove all the other code and only leave this one. Alternatively provide a picture of the full css in your box and I will tell you what is wrong with it. The red X on line 12 warns you of errors.
Thank you!

Bogdan B.
tagDiv Staff

Thank you Edward!

Bogdan B.
tagDiv Staff

Hello,

Unfortunately I’m not sure the comments will get passed over from .com to .org but I could be wrong. Please check the official wordpress docs: https://en.support.wordpress.com/moving-a-blog/ as your theme uses the default comments of wordpress. make sure the comments are present before activating the theme

Thank you!

Bogdan B.
tagDiv Staff

Hello,

This is most likely caused by the system status parameters not being set properly. Please use this guide: https://forum.tagdiv.com/system-status-parameters-guide/

Thank you!

Bogdan B.
tagDiv Staff

Hello,
Is it the mobile menu you are referring to? It has no limit we know of. Here is an example with 13 sub-menus.
Please provide a link to your site and an example of what menu items are limited.
Thank you!

Bogdan B.
tagDiv Staff

Hello,

1. You do not need to hire anyone to install it as you can simply use this guide for free:) : https://forum.tagdiv.com/install-via-wordpress/ or https://forum.tagdiv.com/install-via-ftp/

2. Unfortunately our theme does not support RTL language. You can translate it to Arabic and you can change the wordpress language to Arabic as well and the general direction will be reversed. Unfortunately our theme elements will require customization in order to position properly in rtl . For this it is recommended to hire a developer if you do not have the coding skills necessary.

Than you!

Bogdan B.
tagDiv Staff

No problem 🙂
Have a nice day!

Bogdan B.
tagDiv Staff

Glad to hear it!
Have a nice day!

Bogdan B.
tagDiv Staff

Hello,
It’s not that we do not ‘feel like answering’ but since we have not tested the plugin there is little insight I can provide. We have no idea of the plugin implementation or code. It could work or it could not. I can’t say for sure. If it’s a free plugin you should test it out with a bit of trial and error and see if it works or not.
Thank you!

Bogdan B.
tagDiv Staff

hello,

There is no way of adding the code from the theme settings. you will have to access your files on the server and find the header.php file and place the code inside the head tag: https://www.screencast.com/t/WtJPdu0WFz

Thank you!

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