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tagDiv Staff
Passionate for gaming, mountain biking and traveling. I face every task as a new challenge to bring my skills to the next level.
Bogdan B.
tagDiv Staff

Hello,
I’m not sure what lines you are referring to. You can try to use a bit of html in the post content
You can use the hr tag: http://www.w3schools.com/tags/tag_hr.asp
Thanks.

Bogdan B.
tagDiv Staff

Hello,
Please provide an example of this issue so we can see it. WHere is the default featured video not showing up properly?
thanks

Bogdan B.
tagDiv Staff

And did you add any at all content in the mobile editor in page edit as the documentation suggests?
https://www.screencast.com/t/90aXloUp7dd
Thanks.

Bogdan B.
tagDiv Staff

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation.

Thank you!
Bogdan B

Bogdan B.
tagDiv Staff

Hiu

@bintmusic
that code will not remove it from the mobile theme. the mobile theme has it;s own files and folders in the main theme folder under the mobile folder


@serjnsk

Please clear cahce on the one that does not work .It;s the same method, if both sites use the same theme, the solution will work on both ends.

Thanks.

Bogdan B.
tagDiv Staff

Hello,

Please have google re-crawl your site. https://support.google.com/webmasters/answer/6065812?hl=en as those links could have been long removed.
Please also check this topic: https://forum.tagdiv.com/topic/google-crawl-error/

Thanks.

Bogdan B.
tagDiv Staff

Well that is not an issue at all. it is a simple setting from the wordpress menus section. You will need to change the menus and make them link to an url. Right now they are set to link to none.
I see you already changed theme though
Thanks.

Bogdan B.
tagDiv Staff

Please provide more details to what these duplicated links are so we can understand better how to help.
Thanks.

Bogdan B.
tagDiv Staff

Hello,
1) http://www.wpbeginner.com/plugins/how-to-deactivate-all-plugins-when-not-able-to-access-wp-admin/
2) No, our theme is fully compatible with ssl if the implementation is done correctly by the user:
Please refer to these few resources:
http://www.wpbeginner.com/wp-tutorials/how-to-add-ssl-and-https-in-wordpress/
https://css-tricks.com/moving-to-https-on-wordpress/
https://yoast.com/dev-blog/move-website-https-ssl/

You can also check our forum for some insight on ssl:
https://forum.tagdiv.com/topic/moving-to-ssl/

Thanks.

Bogdan B.
tagDiv Staff

Hi,

The forum is created through a plugin. If you want to know more about the bbpress plugin please visit the plugin documentation:
https://codex.bbpress.org/

Thank you!

Bogdan B.
tagDiv Staff

Hello,

It seems there is an incompatibility with the events pro plugin customizer. Unfortunately the plugin is not tested so I cannot provide any solution in this regard as we have no idea of the plugin code or functionality.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

1. The mobile theme will pick up the whole translation from the main theme, but you have to clear cache after translating.

2. Please access the plugin settings manually and set it up from there.
if he plugin still won’t work, there could be a plugin conflict it. please disable all other plugins except yoast and visual composer, clear cache and reset cdn files. Then try again.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

In order to control these elements you will have to create a custom home-page using visual composer and the woocommerce elements in the visual composer dropdown.

Thank you!

Bogdan B.
tagDiv Staff

@ both please send an email at contact@tagdiv.com and provide a link to your site and wp admin as well as a link to this topic or specify the forum username so we can identify you.
Thanks.

Bogdan B.
tagDiv Staff

Hi,

You placed the ad codes in the theme panel in the custom ad spot. But this also requires an ad box for ads to show. Please provide an example of how you are implementing the ads.

Thank you!

Bogdan B.
tagDiv Staff

There is no issue with the lazyload animation. It is just the first to break on a js error. These are usually caused by plugin conflicts. Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

Unfortunately you will have to update the theme as well. You cannot update the plugin without updating the theme.

Sorry

Bogdan B.
tagDiv Staff

Hi,

Yes it seems to be a js error affecting the ios slider. Unfortunately css will not fix it. sorry. You will have to wait until the development team can take a look and provide a fix for the element.

Sorry for the inconvenience.

Bogdan B.
tagDiv Staff

Hi,

If you want to change let’s say a big grid 1 title to red, you would use this code:
.td_block_big_grid_1 .td-module-title a{
color:red!important;
}

This code will affect all of the block 1’s you add on your site though. if you want to target just 1 element in particular and not affect all elements of the same type, you will have to add the custom class as I have shows in my previous reply

Thanks.

Bogdan B.
tagDiv Staff

Hello,
It could be but I;m not sure as we have not tested such a feature. You can give it a shot but the reis no advice I can give on that as we have no idea of the plugin functionality and code.
Thanks.

Bogdan B.
tagDiv Staff

Hello,

You can find the necessary code in the post style files. Each post style has 2 files corresponding to them: a loop file and a single-template file: https://www.screencast.com/t/uhvfC4hNoUa
The get_author code is generally found in the loop files like so: https://www.screencast.com/t/62nXbVWq8E

Thank you!

Bogdan B.
tagDiv Staff

The code is not wrong. The im plementation could be wrong or the ads themeselves. Please try with a standard image ad.

Place this ad in the theme panel-> custom ad 2 for testing:

<div class="td-all-devices"><a href="#"><img src="http://bigmobile.com/wp-content/uploads/2014/08/728x902.gif" /></a></div>

Thanks

Bogdan B.
tagDiv Staff

replied via the envato platform

Bogdan B.
tagDiv Staff

OK, we have received the email and will investigate as soon as possible and come back with an answer via email

Thank you!

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