Here is a screenshot of my phone: http://screencast.com/t/JYZHksS3j

Hi,

I have tested your site but could not see the issue. I was able to share a link and the pot title and photo were present and accounted for. Please try to share from a different device.

Thanks

Hi,
It’s your retina image that is to blame. This one http://www.guitarandmusicinstitute.com/wp-content/uploads/2016/05/GMI-retina-300×134.png
It comes out as transparent: http://screencast.com/t/gcpSHiFZ
Please change your retina logo. Edit your image in a photo editopr and remove any transparent parts.
Thanks.

Hi,

Well I’m not sure what kind of block you got on your friend’s computer. Maybe it was some sort of parental guidance block and because you used adult language, the software blocked the site. But I have no way of knowing what software your friend uses on his PC. If the site is OK on another machine, then you’re good to go.

Thanks.

Hello,
If you found a plugin that can embed your twitter profile, you will be able to add it to your sidebar in the widgets area of wordpress. Here is an example with another twitter plugin: http://screencast.com/t/uOnu7Nyzzo
The plugin registers a new widget you can add to the sidebar. Here is the result: http://screencast.com/t/NRGSlGwsx
Thanks.

Hello,

But you can turn off annotations. Here is an example: http://screencast.com/t/PmciVs0j
It has to be done through the video though. There is no setting to turn them off globally. Sorry.

Thanks

Hi,

I’m not sure what you mean as the preview will show the full subtitle like so: http://screencast.com/t/JiIDwcFneV
Please provide more details so I can better understand how to help.

Thanks.

Unfortunately the theme was built to show a post in a block if any one of it;s categories is specified. The modification is not easy to make. We suggest hiring a developer to help out if you require this modification as there is no solution at the moment.

Thank you!

Hello,

Unfortunately not all plugins are compatible with premium themes. The plugin you mention is not tested so I cannot provide any solution in this regard as we have no idea of the plugin’s functionality. You will have to find a plugin that will work with our theme.

Thank you!

Replied via email

Hello,

Please ignore the activation message. Read this guide where this is specified: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/

Thank you!

Hello,

If you require a multilingual site, you will have to use a multilingual plugin such as qtranslate x
Our theme does have a translation system but not a milti-language system.

Thank you!

Hi,
Your email should have been answered by now but maybe the email did not get through. Please resend the email and put a link to this topic in the email content so we can trace it.
Thanks

Hello,

The licenses to revolution slider and visual composer are the bundled licenses. There is no activation code for these versions so you cannot register them as the plugins keep mentioning. The activation message is not for the bundled version but the plugin authors did not remove the messages for these versions. Please ignore the activation messages for the plugins.
I see a fonts issue on your site so you should use this topic to implement the allow origin fix:
https://forum.tagdiv.com/topic/strange-chinese-symbols-replaced-icons-and-arrows/
As for the images, how are you implementing them as the theme cannot recognize any of them featured images or content images. They are blank. No image is coming through at all. Please use the tiny mce editor in the post and the media library to insert images in your content, not any external source/plugin.
If you still have trouble with images, please contact us via email at contact@tagdiv.com and provide wp-admin so we can login and investigate. Please also include a link to this topic so we can identify you.

Thank you!

Hello and Happy new year as well!

The related articles are handled by these files:
http://screencast.com/t/a3VKx55V
http://screencast.com/t/LhGZYP4p4s
http://screencast.com/t/9QfGKpEz48Q

Thank you!

Hi,

We will be able to provide a refund if you feel our theme is not sited for your project, but before that you can try one more thing. Please contact us via email at contact@tagdiv.com and provide a link to your site and login information so we can login and investigate.
Please also include a link to this topic so we will be able to identify you.

Thank you!

Hello,

For the moment we do not have such a plan. It will be easier to simply use a plugin for facebook sharing and remove the theme login modal. There is no simple way of implementing facebook into our login widget.

Thank you!

Hello,

The code you mention is not added in the theme panel. That is a screenshot from our linkedin tutorial. Please use this guide: https://forum.tagdiv.com/topic/add-linkedin-sharing-button-2/
You will need to edit the theme files, there is no apnel to edit the core files of the theme. you will need to use ftp to edit the files.

Thank you!

The best way to learn how to use woocommerce is to check the official documentation: https://docs.woocommerce.com/documentation/plugins/woocommerce/

Thank you!

None of your links from above work anymore so I cannot access your site to test out why the code does not apply.
Please let us know when we can access your site.
Thanks.

Hello,

Please first make sure you have revolution slider properly installed: https://forum.tagdiv.com/how-to-install-revolution-slider-v5/ and then use this guide to import slides:
https://forum.tagdiv.com/import-revolution-sliders-on-demos/

Thank you!

Hello,

Please provide a link to your site so I can inspect it. I have set a limit of 10 and there are only 10 shown on each page.

Thank you!

No need to create 2 topics as we answer all of them.
Replied in the other topic.

Hello,

Different post templates can have the get_date function in the second file. Each post template has 2 files that correspond to it. A loo-single file and a single_template file: http://screencast.com/t/MGXznfwFyKTa – http://screencast.com/t/nkXyQ43QMIPm

Thanks.

Hello,

This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!