Hello,

Please access the screen option at the top and make sure everything is checked. Also make sure you did not move the editor as it can be moved below the other options or even in the right sidebar area.
Please check again in every place in the page edit.
Here is an example of how it can be hidden from sight: http://screencast.com/t/1gwDxvkp1

Thank you!

Hello,

I suspect you are clicking on the category tags and that is why you see that page http://screencast.com/t/9bztFkxOR. It is the category page. Each post has a category and each category has a page for it with every post from that category listed.

Thank you!

Hello,
Well these are references for the header and footer logos. Please remove or replace the header and footer logos with other images that are present in the media library and then clear all caching and purge cdn files.
Thank you!

Hello,

This is a strange issue. We have no such reports of any error that breaks a site at specific hours.
This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Replied via email.
Thanks.

Hello,
It could be this issue that is affecting your site as well:
https://forum.tagdiv.com/topic/mobile-theme-problems-3/#post-133756
Thank you!

Hello,
I’m not quite sure I follow you.
This is your logo: http://www.guitarandmusicinstitute.com/wp-content/uploads/2015/11/cropped-GMI-logo.png
How is it different on your site? : http://screencast.com/t/SxBf1U1S
It;s smaller, yes, but our theme does not add any layer over the logo.
Thank you!

Hello,
The block you show is a custom block designed for the travel demo. Any block can be set to show any category you want it to. Please use this guide to learn how to set blocks to show your content: https://forum.tagdiv.com/block-settings-guide/
If you want to show featured posts, you will need to add posts to the featured category.
Thank you!

Hi,

For facebook sharing please use seo yoast as this guide suggests: https://forum.tagdiv.com/facebook-share/

Thank you!

Hi,
I’m not sure I understand exactly. Your 2 images do not show the same site. Please provide more details so I can better understand how to help.
Thank you!

Hi,
Every block has a bottom and top padding so elements do not stick to each other. If this is what you want, then you will have to assign extra classes on the 2 rows containing the revolutions slider and the one bellow by accessing the row settings in visual composer. Then provide a link to your site and I will provide the proper css to remove the padding for these 2 elements.
Thanks.

Hello,

Google recently changed their algorithm and people confuse this with the theme update which came out at the same approximate time.

Thanks.

Hello,
It is not that simple I’m afraid. in wordpress each post relies on a taxonomy. A post has a category as a taxonomy. A custom post type cannot have the same taxonomy as the standard post and that why it is not simple as there are lots of custom taxonomies out there.
Thanks.

Hi,

And is the speedbooster plugin active in the system status section? Most likely you use a plugin or more that are not compatible with speedbooster. Please follow this topic: https://forum.tagdiv.com/topic/tinymce-advanced-and-other-various-disabling-speed-boster/

Thank you!

Hi,

If you are using the https, please try to follow the next steps for your Translations. Try to load your desired translation from panel and then you can see in left corner of your browser, an icon with a shield and then try to Load unsafe scripts, like this -> http://screencast.com/t/aLm2aAFv5
If this is not the case then please contact us via our email address at contact@tagdiv.com and provide wp-admin so we can login and investigate. Please also include a link to this topic so we can identify you.

Thank you!

Hello,

The mobile theme will be translated along with the main theme. Simply load a translation from the main theme panel and it will affect the mobile theme as well. You will have top clear all caching though and purge cdn files if you use it.

Thank you!

Hi,

Sorry but i;m not sure what second smaller phase you are referring to. I assume it;ls the scrolling menu (sticky menu) but in your case they are the exact same size. The main menu line height is the one that controlls the menu height. It can be found in the fonts section.

Thank you!

Hello,

Happy new year to you too.
The social icons in the top bar and footer can be increased with a custom css code you can add in the theme panel->custom css box:
.td-social-icon-wrap .td-icon-font{
font-size:20px;
}
I’m not sure about the sidebar though . Please provide an example of what icons are you referring to in the sidebar.

Thank you!

Thank you for your suggestion. I will add it on our list for future updates and maybe if the development team considers it, we will be able to provide such options in the future.
Thanks

Hello,

The smartlist ads will only show up on a smartlist. Please use this guide to create one: https://forum.tagdiv.com/smart-lists/

Thank you!

Hello Tom,

Sorry but there is no setting for it. You cna maybe use a bit of css to do it. Here is an example:
.footer-social-wrap .td-social-icon-wrap a{
color:red;
}

http://screencast.com/t/4Gj4IdvznidW

If you want separate colors you will have to use the browser inspector to idenbtify each class and add the css for each element. For example:
.footer-social-wrap .td-social-icon-wrap .td-icon-facebook{
color:dodgerblue
}
.footer-social-wrap .td-social-icon-wrap .td-icon-twitter{
color:cyan;
}

I hope this helps.
Thanks.

Hello,

Unfortunately the widgetized sidebar will not work on mobile as mobile phones do not have enough space for a sidebar. You will not be able to show a sidebar on mobile except if you do not use the mobile theme plugin. On the standard responsive version the sidebar will fall under the main content, but there is no way of havin it besides the content on mobiles. There is no enough space.

Thank you!

Hi,

Please check this guide: http://www.wpbeginner.com/wp-tutorials/how-to-increase-the-maximum-file-upload-size-in-wordpress/

Thank you!

Hello,

Please edit the post and change the primary category from here: https://forum.tagdiv.com/primary-category/ (not the one from seo yoast)
If your block is set to show all posts it will show the posts from the featured category as well.

Thank you!

Hello,

The link colors in our theme are handled by the theme accent color: http://screencast.com/t/d9Ax2B7Qmd

Thank you!