Hello,

It seems like your image has it;s own css and a display:none property set directly on the image, not coming from the theme: http://screencast.com/t/bHRtvZJZ
Please check your html code and check to see if any css is set inline. Search for display:none and change it to display:block

Thank you!

Hello,

This is simply resolved by the wordpress user roles. Here are the user roles and capabilities used by wordpress and our theme.: https://codex.wordpress.org/Roles_and_Capabilities
Simply convert your users to subscribers so they do not have access to the dashboard.

Thank you!

Please make sure you use seo yoast and remove this part of the code: http://screencast.com/t/5EoaK07kYjB7 It still works in the current version of the theme. You probably have caching or a cdn server that is still feeding the unmodified file through.

Thank you!

Hello,

Please contact us via email at contact@tagdiv.com and provide a link to your site and wp admin so we can login and investigate. Please also include a link to this topic so we can identify you.

Thank you!

Hello,
You will have to edit each social counter element in particular. It will not affect all instances if you edit one counter. Please access your page or sidebar and edit the social counter from each place you can see an instance of it. Every social counter instance has it’s own settings. Changing one will not affect the other.
Thank you!

Hello,

Header style 10 will show the full logo you upload. Here is the logo you uploaded: http://dsghreview.com/wp-content/uploads/2016/12/dsghr_logo_full-length-01-300×35.png
Our theme will not enlarge any logo. You will need to upload a bigger logo image if you want t bigger logo. The theme cannot do that as enlarging any image will result in huge quality loss.

Thank you!

Hi,

In order to get a widget below the pagination, you will need to insert it using a shortcode. You will have to edit the theme page template files and use the do_shortcode function of wordpress: https://developer.wordpress.org/reference/functions/do_shortcode/

Thank you!

Hello Ralf,

Unfortunately the latest articles section cannot be moved . It will always stay at the bottom of the page, but since it;s a page we are referring to, you can use any other block and name it latest articles and place it where you want in the page. You can use custom block s for the most popular posts as well. Simply choose a different page template and create a custom layout

Thank you!

Hello,

If you want a particular ad size, you can simply choose it from the theme panel ads section like so: http://screencast.com/t/Uil461cWsMk

Thank you!

Hello,

It displays fin on our end: http://screencast.com/t/7AkhUFrw
Please provide a link to your site so I can inspect your logo.

Thanks.

Hello,

In order to add a new social network, you need to edit the theme code. Here is an example of how to add a new social network: https://forum.tagdiv.com/topic/adding-social-media-services-under-social-networks/

Thank you!

Hello,

The top padding depends on the post style that you use. Different post templates have different results. Here is a code for template style 3 as I see you use it the most:
.td-post-template-3{
padding-top:48px;
}
You can change the padding value to your liking. Add the code in the theme panel-> custom css box.

Thank you!

Hi,

It seems you have a different demo installed (travel) that has a different css than the demo mentioned above. Like Emil said above, you will need to use custom css if you want to alter a demo’s look. You cannot simply move the css from one demo file to another as the classes are different and css will not work that way. You will have to target each element in particular. You will need css knowledge to do it though.

Thank you!

Hello,
This issue appears because you have to install the revolution slider plugin by following this guide: https://forum.tagdiv.com/how-to-install-revolution-slider-v5/ and then import the demo slide like so: https://forum.tagdiv.com/import-revolution-sliders-on-demos/
Thank you!

Hello,
If you feel that we lie about our product and you find the theme unsuited for your project you can ask envato for a refund and we will provide it. We do not lie about any of our products. Woocommerce is fully compatible with our theme. You require a few extra settings, but that does not mean that the plugin is not compatible.
Thank you and have a happy new year!

Hello,

The thumbnails in our theme are fixed and cannot be changed from the theme settings. Here is a list of the thumbs used by our theme: https://forum.tagdiv.com/theme-thumbs/

Thank you!

Hello,
The demo content is pulled from our server so when you press the button your current demo will be uninstalled and the new one installed. If you install a demo with content, the demo content will also be removed. You will not be able to see the files as there are none created. All of the demo files are already included in the theme package and just the call for different files is made.
Thank you!

Hello,
We have not tested any other page builder except for visual composer. Our theme was built to work with visual composer.
Thank you!

Hello,

Sorry but your site cannot be accessed. I’m not sure what you are referring to but I assume it;s the theme lightbox. Please read this guide: https://forum.tagdiv.com/modal-window/

Thank you!

Hello,

I have checked your site but could not see any such error. Please provide more details and a screenshot of the issue so we can see it and know where to look for it. I cannot see any error at all on your site.

Thank you!

Hello,

The standard envato license specifies you can only use one copy of the theme on 1 single end product: https://themeforest.net/licenses/standard as for the ransomware, we have no information to provide in this regard. We do not use any types of malware or code that can block a user machine.

Thank you!

Hello,

The issue seems to be gone now. It could have been a plugin conflict. There is no link to any # on the search icon added by our theme.

Please check again
Thank you!

Hi,
I have checked your site and the playlist element is working just fine: http://screencast.com/t/11TxQkDQ8NP
Thanks.

Hello,

I cannot say for sure about the Visual composer element as we are not the plugin creators. What i can suggest is our theme modules blocks that can show pages if you enter the ‘page’ post type in this field: http://screencast.com/t/on1jznwN
You can use any theme block to show pages in the style you want.

Thank you!

Hello,

You will have to use seo Yoast for Facebook sharing like this guide suggests: https://forum.tagdiv.com/facebook-share/

Thank you!