Hello,

This is because you use the mobile theme plugin. Please read this guide to learn bout what the plugin does and how it affects your site: https://forum.tagdiv.com/the-mobile-theme/

Thank you!

Hello,
If you want to have a custom footer design we suggest choosing an empty footer style, like footer style 5 and add your own blocks in the widget section. You can customize their block settings and have them display the content that you choose to. The predefined content cannot be changed and content will not position properly if you add to it. That is why we suggest a custom layout if you do not want to have a predefined footer.
Thank you!

Hello,

You can add html to the post tiel like so: http://screencast.com/t/agUiOWdM – result: http://screencast.com/t/ncXZ0SIJg
This however will only work on posts. On modules and blocks the post title will ignore html.

Thank you!

Hello,

Well you should not use the word bug looseley as most people tend to. A bug is something that happens to ALL of the users. We do not claim to be bug-free…far from it, but a major bug usually end up as the hottest topic on this forum. Whenever there is a major bug, you only need to access the forum and you will see lots of topics with the same issue. That is clearly a bug :). On your end this does not happen so I think it is safe to say that it is a local issue on your end. Probably a plugin conflict. If you have any further strange issues, the debugging starts with the plugins. Disable all plugins except visual composer, and very importantly: clear all caching, and purge cdn files if you use it. Then if the problem is still there, check for custom code in the theme panel, child theme or the theme files. If you use a chuild theme and want to debug an issue, it;s best to simply switch to the main theme for testing.
I hope this helps if not for this particular issue, but maybe for future ones.

Thank you!
Regards, Bogdan B – tagDiv

Hello,

Unfortunately our theme does not have any landing page options. You can try a few plugins for this as there are lots of them that provide such features.
If you do not want to use plugins then we will be able to provide a blank page template via email so you can use it as a landing page. Our email address is contact@taghdiv.com if you want the template.

Thank you!

If you want a customization badly, the correct path to take is to hire a freelancer to help out, but since we are good guys I will show you how to do it 🙂 keep in mind though that customization is not part of the theme support; we try to help out where we can.
OK, for the headers to be like on the cars demo you will have to use this css:

.block-title{
background-color: #f77b33!important;
}
.block-title > span{
background-color: #f77b33!important;
}
.td-subcat-filter .td-subcat-list a {
color: #fff;

This should bring you pretty close to the cars blog headers.

Thank you!

Hello,

This method seems to be the working one: http://stackoverflow.com/questions/16165211/how-to-set-a-different-static-homepage-for-mobile-version-wordpress bvut we cannot guarantee it works as it is not tested. There a re multiple parts of code and editing you have to make in the theme rather than a simple copy and paste. Follow the link and read it carefully as there are explicit instruction to where the code goes and what you should include in the root of the theme.
If you cannot do it, we suggest hiring a freelancer to help out as this represents customization adn we cannot offer any custom work at the moment.

Thank you!

Hello,

Sorry but we have not tested any classifiled plugin to say for sure. The first plugin does not work on desktop either on my end: http://screencast.com/t/jALHqEWffJ. The second one seems to work properly on desktop but on mobile you use the mobile theme plugin. The mobile theme is a totally different theme and you it is not tested with any plugins for the moment. You can try to add your shortcodes in the mobile editor as this guide suggests: https://forum.tagdiv.com/the-mobile-theme/

Thank you!

Hello,

The header seems to get a fixed height: http://screencast.com/t/LyUp6ueaotYB
Please check your custom code or disable the plugins to get rid of this fixed height. That is where the extra space is coming from.

Thank you!

Hello,

Try to clear your manually translated items and then try to load the translation again. Also check if any other settings from the theme panel are not working. if this is the case, please disable all plugins except visual composer, clear cache and reaset cdn files if you use it. Then test again.
Also if you use wordfence, please set the firewall to learning mode.
Let us know if you still have trouble with translations.

Thank you!

Hello,
Please try to re-save permalinks as this link seems to work: https://globaleat.net/category/video/page/2/
This one has the “category” name in it. The one you provided does not have this permalink structure.
Let us know how it goes.
Thank you!

Hello,
Our theme does not control that information but rather the seo plugins such as Seo by Yoast.
Thank you!

Hello,

Unfortunately our theme was not built with a dynamic width in mind. All of the them elements depend on the theme’s fixed width. There is no easy way of changing the theme width and we do not recommend doing it. Sorry

Thanks.

Hello,

Unfortunately the mobile version of the site was never meant to show the top menu. It can be added with a bit of custom css but only at the top of the main page, not inside the hamburger menu. Try this code:
@media (max-width: 767px){
.td-header-top-menu-full {
display: block!important;
}
div.td-header-sp-top-menu {
display:block !important;
float:none!important;;
}
.td-header-top-menu-full {
display: block!important;
}
.td-header-sp-top-widget{
display:none!important;
}
.menu-top-container {
display: table!important;
margin-left: auto;
margin-right: auto
}}

Add the code in the theme panel->custom css box.

Thank you!

Thank you for your suggestions. I will add them to our list for future updates.

Hi,

Yes, that could be the cause of the issue. And you have caching installed so only after the cache was cleared were you able to see the results. Glad it is solved, and try to make modifications and tests on a sub-domain first before altering the live site.

Thank you!

Hi,

Just a wild guess, I think the block titles are the ones you are referring to. They can be changed from here:
http://screencast.com/t/LJTw7KORx

I hope this helps.
Thanks.

Hi,

Unfortunately I need to see the bbpress forum you created not the theme demo as I already have access to that :). Please contact us via email at contact@tagdiv.com and provide a link for us in private. Please also include a link to this topic so we can identify you.

Thank you!

Hello,
Please follow this topic:
https://forum.tagdiv.com/topic/apache-error-log/
Thank you!

Hello,

If you want to remove the theme ad system, you can use the adrotate plugin and implement your ads through the plugin. Then you on only have to add the plugin shortcode in the theme panel’s ad boxes. This way you will bypass the theme ad system.

Thank you!

Hello,

Every block has it;s own settings you can change. In these settings we provided options to filter the posts, the categories, the tags, author and even post ID’s. Please read this guide to learn about how you can use the block settings to your advantage: https://forum.tagdiv.com/block-settings-guide/

Thank you!

Salutare,

Daca vrei sa scoti o categorie din acest elemtn trebuie sa scoti posturile din categoria “fara categorie”
Categoria default “uncategorized” nu apare pe front-end. Banuiesc ca aceasta categorie “fara categorie” a fost adaugata ulterior si de accea apare pe front end. Poti edita mai multe poturi deodata folosind bulk edit si sa scoti categoria respectiva de pe posturi.

Multumesc.

Hello,

Well you need to add a valid youtube channel for the counter to pull the information from. Try this channel in the social counter and see if it pulls data from it: cocacola
If that one works, yours should too. If it doesn’t it probably means you did not enter the correct user id or that the channel is not public and you need to change it’s settings.

Thank you!

Hello,

Please provide a link to your site and a link to the facebook video you are trying to set as featured so we can inspect them.

Thank you!

Hello,

Please make sure the proper thumbs for the gallery are checked here: http://screencast.com/t/xSI4PW01g
After you cahnge this setting you will have to regenerate your thumbs. Also make sure you do not use any image optimization tools such as photon (jetpack feature)
You can then use this guide: https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/

Thank you!