Hello,

If you want to remove the login from our theme then you will have to make a few code adjustments and remove the login from the theme code. You can try to remove this code: http://screencast.com/t/b0boTobS
Let us know how it goes.

Thank you!

Hello

Unfortunately our smart lists were not designed like this. they will only scroll the elements found in the particular H tags you ad to your posts. The paragraph is ignored by the smart list. Only the content from inside of the smart list will be affected. Our smart lists were not designed with this in mind. sorry

Thank you!

Hello,

Our theme does not change any setting automatically especially setting custom fonts. This is a strange issue indeed. The ads should also be working still as the ad implementation was not changed. My suspicion is you have an untested plugin that is no longer compatible in the latest version of our theme. Please disable all plugins except visual composer, clear cache and reset cdn files. Then test the site again.

Thank you!

Hello,

The hover color on the main menu is affected by the theme accent color here: http://screencast.com/t/wMC1Ktmsxp
There is no separate way of changing the menu hover color as it was added this way to be in tone with the site’s general look.

Thank you!

Hello,

The limit of how many posts show up on categories is set by wordpress. Check this setting: http://screencast.com/t/hkec2u5LZ2xp

Thank you!

Hello,

We have not encountered this issue before so it could be the way you set up your site. Please use the seo yoast plugin to optimize your site. WordPress needs seo optimization for proper results. There are many seo guides out there regarding wordpress.

Thank you!

Hello,

Changing the theme cropping system is not a simple task unfortunately. It can be done if you have proper coding skills as this link suggests: https://forum.tagdiv.com/featured-image/
There is no simple solution to change the theme cropping system. Sorry

Thank you!

Hi,

Please contact us via email at contact@tagdiv.com and provide wp-admin so we can login and investigate the issue.
Please also include a link to this topic so we can identify you.

Thanks

Hello,

The lazyload in our theme is a simple animatiopn, not the standard lazyload that loads images as you scroll to it. It is an animation effect. That is why it’s refereed to as “image loading effects” It will use the image class of td-animation-stack Here is where the js function is being created: http://screencast.com/t/Ag7NdVgzPP

Thank you!

Hello,

Unfortunately the ajax search will not work from another place in our theme. There is no simple way to move it from the main menu. You will need to hire some help on this request as it falls beyond what the theme support can offer you. We try to help out where we can but this will be no easy task to do. Sorry.

Thank you!

Hello,

You can use the browser inspector to find any container that you want to add an image to. You can see the container size like so: http://screencast.com/t/4uWR9phY

I hope this helps.
Thank you!

Hello,

For the mobile ads there is no fixed position as the mobile ads are dynamic because there are so many screen sizes. You will have to change the type of google ad you use. Google offers lots of ad types and some need a specific instructions and some don’t. If your ad does not work on the desktop theme unless you give it a specific dimension, then it will probably not work on mobile as there is no specific dimension on the mobile theme. You will have to first get the ads to work properly on auto and then try the mobile theme ads. A standard adsense ad works properly on all theme dimensions auto or specific ones. You can try to contact us via email at contact@tagdiv.copm and provide your adsense code so we can test it on our end to see if it behaves the same on our end, or there is something else affecting ads on your site.

Thank you!

Hello,

I understand. Sorry for the misunderstanding. Unfortunately there is no simple solution I can provide for this as the scroll to top feature is added by the visual composer plugin and it scrolls to the top of the element but it does not go a few pixels extra for our theme’s sticky menu. They are 2 very different implementations. In order to make the tab element scroll further you will have to edit the visual composer plugin and we cannot provide any solution in this regard. I will pass this information on to our development team and if a solution is found, we will implement it in the them, if it’s possible from the theme’s side.

Thank you!
Bogdan B

Him
I already approved your refund.
Thanks

Hello,

Unfortunately as this is a custom modification I cannot say for sure why this happens. Your code seems to go outside of the content borders. We only recommend using the theme default ad system, not custom code added to the theme files. On pages we suggest using the ad box element present in the visual composer element drop[down and for the rest of the theme we recommend the theme ad spots: https://forum.tagdiv.com/header-ads-adsense/
If you do not plan on using the default theme implementation, we suggest hiring some help on this as this represents customization and it falls beyond what the theme support can offer you.

Thank you!

Hello,

The top icons doe not have a setting to remove them but it can be done with this custom css:

@media(max-width:767px){
.td-menu-socials{
display:none;
}}

As for the sidebar, unfortunately the mobile theme does not have sidebars. it was created without them. If the sidebar is a must have on your site, then we suggest not using the mobile theme plugin as there is no way of adding sidebars in the mobile theme. sorry.
Thank you!

Hello,

Please contact us via email at contact@tagdiv.com and provide wp-admin so we can login and investigate the issue.
Please also include a link to this topic so we can identify you

Thank you!

Hello,

I have checked your site but could not see any issue. Please check again as your site could have been cached and it since then got cleared. I could not see the issues you mention.

Thank you!

Hello,

The forum is not created with our theme but rather the bbpress plugin. Please download and install the bbpress
forum and follow their official documentation on how to use the plugin and create forums.

Thank you!

Hello,

It seems you have to delete the newspaper theme from your server using ftp and install it again. Please use this guide and choose the ftp method: https://forum.tagdiv.com/how-to-update-the-theme-2/
FTP is the safest way of updating and replacing theme files. Once you access make sure you delete the entire newspaper folder so there will be no files remaining. Then copy over the new theme files you download from envato. I hope this helps.

Thank you!

Yes, add the adrotate shortcode in the mobile theme ad spot if the mobile theme ad is the one you want to use. That way the ad will be delivered through the plugin and the theme will; no longer have any implication on ad rendering.
Thank you!

Hello,

The big grid slide is an element like any other that can be found in visual composer. When you edit a page and press the + button to add a new element, a list will show with all of the theme elements you can use:
http://screencast.com/t/zhwlRq2uxMUP

Thank you!

Hi,

Well, the long list you see is a tab element you added on your page. Simply edit the page in visual composer and remove the tab element from the page.

Thank you!

Hello,

We are sorry for the inconvenience but our theme does not have RTL support. We cannot provide a solution in this regard as it;s no simple modification we can provide via the support forum. It has to be implemented at a development state. If you decide you cannot use our theme on your project you can request a refund on the envato platform and we will grant the refund so you can choose the better theme for your project.

Thank you!

Hi,

Please provide more details as I cannot see the big link url’s you mention. Your smart lists has embeded content but it does not show the url: http://screencast.com/t/kvRSBLGt

Thank you!