Hello,

Please check this guide if you need to change the file permissions: https://www.wpbeginner.com/beginners-guide/how-to-fix-file-and-folder-permissions-error-in-wordpress/
Also try to install it manually by using the wordpress plugins section and pressing the add new button. Install the plugin using the zip file found in the main theme package you downloaded from envato.

Thank you!

Hi,

The new header manager allows you to have a separate menu on the sticky menu and the main menu. Please read this guide: https://tagdiv.com/newspaper-theme-customize-the-header-manager/
Also, you can have separate headers on separate pages so make sure you page uses the same header as the one set globally in your header section of the thee panel.

Thank you!

Hello,

Please update the theme again using this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/
There was a new update to version 9.7.1 that fixed the issue mentioned as well as other issues

Thank you!

Hello,

Unfortunately we have not tested any paypal plugin so we cannot say for sure which one will work best. Trial and error are the way to go in these cases. There are quite a few to choose from so try a few of them out and see which one offers the implementation you need.

Thank you!

Hello,

There is a new update (Newspaper 9.7.1) which fixes the issues found in 9.7: https://www.screencast.com/t/yvsa8WiW

Thank you!

Hello,

The change log for the new update is always posted on the envato page: https://themeforest.net/item/newspaper/5489609
The new update is a dot revision fixing a few issues detected in 9.7:
https://www.screencast.com/t/yvsa8WiW

@both, if you need help with issues regarding the latest updates please make sure you read this first: https://forum.tagdiv.com/topic/important-new-update-newspaper-9-7/

Thank you!

Hello,

You can add a page title to the shop page by creating a new shop page using the tagdiv composer and choosing a page builder + page title template: https://forum.tagdiv.com/page-templates-2/ You can add woocommerce shortcodes to it using the column text element and these shortcodes: https://docs.woocommerce.com/document/woocommerce-shortcodes/
Then set that new page as your shop page in the woocommerce settings.

Use the shortcods from woocommerce and the tagdiv composer row layout to have a different shop layout.

The light green already comes up once you hover over the button: https://www.screencast.com/t/TlNQ5NjS

Than you!

Hello,

If you need help implementing the theme we can provide it if you show us what is wrong. If you need a refund, you can make a request here and we will provide it: https://themeforest.net/refund_requests/new

Thank you!

Hi,

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.

Thank you!

Hello,

This was already possible since June 5th, 2018 in Newspaper 8.8
Please read this guide: https://tagdiv.com/customize-articles-with-single-post-templates/

Thank you!

If you need a refund please make a request here and we will approve it, no questions asked: https://themeforest.net/refund_requests/new

Thank you!

Hello,

The new theme update made a few changes to the folder structure.
Most of the theme files were moved into the tagdiv composer plugin as per the requirements of envato: https://help.author.envato.com/hc/en-us/articles/360000472383-WordPress-Theme-Requirements.

We wrote an article on the subject here: https://tagdiv.com/updating-the-core-of-tagdiv-themes/

Moving forward with such requirements, a child theme will only work with functions.php, style.css and the few files left in the main theme folder as envato requires all functionality to be added through plugins.

You can find the files needed inside the tagDiv Composer plugin folder.

Sorry for the inconvenience and thank you for understanding.

Hello,

We released a new update (9.7.1) to fix a few problems that got through in version 9.7
It was a so called “dot revision”.

Thank you!

Hello,

Please try to access the plugins section of the theme and press the update button from there. If this also does not work, you will have to install the plugins manually via the wordpress plugins area or as there could be a server issue blocking access to the theme automatic plugin install. If nothing else works, simply delete all theme plugins and use the wordpress plugins area. press the add new plugin and install the plugin versions that come with the latest theme package you downloaded from envato.

Thank you!

Hello,

Most of the theme files were moved into the tagdiv composer plugin as per the requirements of envato: https://help.author.envato.com/hc/en-us/articles/360000472383-WordPress-Theme-Requirements.
We wrote an article on the subject here: https://tagdiv.com/updating-the-core-of-tagdiv-themes/
Moving forward with such requirements, a child theme will only work with functions.php, style.css and the few files left in the main theme folder as envato requires all functionality to be added through plugins.

Sorry for the inconvenience and thank you for understanding.

Hi,

We already replied in that topic. Please note that we do not work on weekends. The support hours are posted at the top of this page.
I have checked your subcategories in the mega menu and it seems they work fine now. I cannot detect any issues with them at the moment.

Thank you!

Hi,

We replied to the other topic. Thank you!
We have only tested contact form 7. We have not tested any other form plugins with our theme. Sorry.

Thank you!

Hello,

Which plugin are you trying to install? TagDiv composer or WPBakery page builder?
Try installing the plugin via ftp: https://www.wonderplugin.com/wordpress-tutorials/how-to-manually-install-a-wordpress-plugin-via-ftp/

Thank you!

Hello,

I’m not sure what you mean. Can you please provide more explicit details to the issue you face? It will help us provide a proper solution. A descriptions and a screenshot will be very helpful.

Thank you!

Hello,

Please check this topic: https://wordpress.org/support/topic/where-to-disable-the-save-my-name-email-and-website-in-this-browser-f/
The theme does not add this field.

Thank you!

Hello,

Most of the theme files were moved into the tagdiv composer plugin as per the requirements of envato: https://help.author.envato.com/hc/en-us/articles/360000472383-WordPress-Theme-Requirements.
We wrote an article on the subject here: https://tagdiv.com/updating-the-core-of-tagdiv-themes/
Moving forward with such requirements, a child theme will only work with functions.php, style.css and the few files left in the main theme folder as envato requires all functionality to be added through plugins.

Sorry for the inconvenience and thank you for understanding.

Hello,

The files were moved into the tagdiv composer page builder. Please read this topic where we announced the modification: https://forum.tagdiv.com/topic/important-new-update-newspaper-9-7/

Thank you!

Hello,

Please read this topic to learn about the new functionality and what you must do in the new implementation: https://forum.tagdiv.com/topic/important-new-update-newspaper-9-7/#new-post
Make sure you update your theme plugins after you update the theme.

Thank you!

Hello,

The Newspaper theme update brings a change for the theme implementation.
When you’ll be updating to the Newspaper 9.7 version, you’ll need to activate the tagDiv Composer to keep the Newspaper theme functionality you’ve previously used.
Otherwise, you will have basic WordPress functionality, complying with Envato WordPress Requirements – https://help.author.envato.com/hc/en-us/articles/360000472383-WordPress-Theme-Requirements
Please read this article we wrote on the new update https://tagdiv.com/updating-the-core-of-tagdiv-themes/ to learn what it changes and what you must do in order to keep the functionality intact.
Thank you for understanding!

Hello,

When you’ll be updating to the Newspaper 9.7 version, you’ll need to activate the tagDiv Composer to keep the Newspaper theme functionality you’ve previously used.
Otherwise, you will have basic WordPress functionality, complying with Envato WordPress Requirements – https://help.author.envato.com/hc/en-us/articles/360000472383-WordPress-Theme-Requirements

Please note that activating the tagDiv Composer doesn’t mean that you are required to use our custom page builder on your website.
You can use the WP Bakery page builder as you did before the update
We recommended you to do not use the tagDiv Composer and WP Bakery page builders on the same page though, because you cannot edit with WP Baker blocks and shortcodes created with tagDiv Composer or vice-versa.

Please make a backup for your website before updating. If you need help, please don’t hesitate to open a new thread on forum.tagdiv.com or send us an email with all the details at contact@tagdiv.com.

Thank you for understanding!