Replied in your other topic. No need to create multiple ones with the same problem.

Thank you!

Hello,

Please select the center position for your ad: https://www.screencast.com/t/jKbNM2BLVssw
And if you do not use a standard adsense ads, also use the non adsense div’s from this guide: https://forum.tagdiv.com/using-other-ads-non-adsense-ads/

Thank you!

Hello,

That is a header logo, not a slider image. It is a header style that uses a full logo such as header styles 9, 10 or 11. The food recipes uses header style 11.
The big image is the site logo.

Thank you!

Hello,

In order to make a layout full width in our theme you need to first remove the background image as any background image or color will make the theme go into boxed mode. Once you remove the background, you can edit the pages using the tagdiv composer and use the stretch row option to increase the width:
https://www.screencast.com/t/el7vWtAXIGLq
For posts and other templates, you can use the cloud library to import a custom post style which can then have a stretched row just as pages. Please check: https://tagdiv.com/customize-articles-with-single-post-templates/

Thank you!

Hello,

Please use this guide to learn how to implement amp into our theme: https://tagdiv.com/amp-newspaper-theme/

Thank you!

Hello,

Please follow this topic for a solution: https://forum.tagdiv.com/topic/rss-feed-not-including-images/
Feeds are not handled by the theme

Thank you!

Unfortunately as per the new envato requirements, https://help.author.envato.com/hc/en-us/articles/360000472383-WordPress-Theme-Requirements we had to move all of the theme functionality to a plugin. We chose tagDiv composer as it was a required theme plugin and most users already benefit from it’s features. It was the best choice to move the functionality to. unfortunately, having more than 1 page builder can have downsides indeed as in most cases there are elements that conflict with each other. Wpbakery is going obsolete as even the developer stopped investing in it so we decided it was time to work with our own page builder instead. What you can do is revert back to the previous version of the theme for the time being (you cna download the previous version from here: http://cdn.tagdiv.com/wp-content/uploads/2019/04/Newspaper-tf.zip) and we strongly recommend moving over to tagdiv composer as all of the theme functionality will be added through the tagDiv composer from here on. You can make the move slowly on a separate install so you do not affect your live website. You can create a testing environment and create the pages there over time and replacing the ones on your live site once you are done for minimum impact on the front-end. You will then be able to use the tagdiv composer instead of VC and benefit from all the functionality of the composer and cloud library plugins.

Thank you for understanding

Hello,

Please check the official support policy from envato to understand the support provided:
https://themeforest.net/page/item_support_policy
We have not taken any steps in this regard until now but with the new envato rules we have to stick to the support rules as well.

Support was payed on envato for quite a few years now and we provided free support for everyone in this period. We tried to postpone this as much as possible. But soon comes a time when we have to stick to the rules as well.

Thank you for understanding.

Hello,

Regarding the yoast plugin, we have only tested the base plugin. Glue for yoast worked in previous versions but since we have not tested it officially we cannot say for sure it will work in the current version as well. it is not a required plugin for the proper functionality of AMP though.

Thank you!

Hello,

If you have the coding knowledge to replace the svg images, then yes, you can do it, but you need to know what you are doing. This falls beyond what the theme support can offer you so if you need help replacing the theme svg files, you will need to hire a freelancer rom studio.envato.com or other trusted freelance websites.

Thank you!

Hello,

You have the site under construction so we cannot inspect it. Please contact us via email at contact@tagdiv.com and provide wp-admin so we can login and investigate the mentioned issues.

Thank you!

Hello,

The functionality is already in place in the post loop. Please edit a post and place a tag to it and click the tag once you view the post. I think you are viewing the template instead of the actual tag.

Thank you!

Hi,

The headings font size can be changed from the theme panel for each module in particular. Indeed there is a new css affecting the modules default font size and weight.

Please access the theme panel font settings and change the font weight and size for the module that you need: https://www.screencast.com/t/xthWvL8Ty

Thank you!

Hello,

Sorry but indeed there is an ongoing problem with the buttons that is also affecting older versions of the theme not just the latest update. We will look into this issue and provide a fix as soon as possible.

Thank you!

Hello,

Which post template are you using
I you use one of the default styles (1 to 12) you will not be able to edit them.
https://www.screencast.com/t/0QQpw5CdBp
Please use this guide to learn how to import a custom post template that is editable:
https://tagdiv.com/customize-articles-with-single-post-templates/

Thank you!

Hello,

Sorry but the envato platform does not keep older versions of the theme available for download. When the theme is updated by us, the envato platform replaces the version to the latest one. Please contact us via email at contact@tagdiv.com and we can provide a previous version of the theme there.

Thank you!

Hi

In order to remove the video background please remove the video ID from here: https://www.screencast.com/t/jEUJYU6N1u6 and if you want to add a background image, you have to access the CSS tab on the same row settings and implement the image like so: https://www.screencast.com/t/QASMfamv9

Thank you!

Hello,

In most cases this occurs when using a background color or image to your site. using a background will cause the theme to go into boxed mode and no full width elements will be possible on a boxed layout. Please remove your background and you will be able to use full width elements.

Thank you!

Hello,

Yes, indeed, Please do not use the old ionMag red blocks. They are blocks from an entirely different theme.

@mscgluk
In most cases this is caused either by a plugin conflict as it was for digitalnoisestudios or by low memory allocation, file permissions, or blocked content by your firewall.

Please use this guide to increase your php version and memory allocation: https://forum.tagdiv.com/requirements-for-newspaper/
Please also try to disable all non theme plugins to test for any plugin conflicts.

Thank you!

Hello,

Please update your mobile theme plugin. Use this guide to update the theme plugins: https://forum.tagdiv.com/newspaper-how-to-update-a-plugin/
The mobile theme plugin is the one that needs updating.

Thank you!

Hello,

Sorry for the inconvenience. Indeed the fonts are not available in the current thee version. However, you can now use the header manager to create custom headers for your website. Please use this guide to learn how this is done: https://tagdiv.com/newspaper-theme-customize-the-header-manager/

Thank you!

Hello,
This issue comes from using a child theme in the current theme version.
Most of the theme files were moved into the tagdiv composer plugin as per the requirements of envato: https://help.author.envato.com/hc/en-us/articles/360000472383-WordPress-Theme-Requirements.
We wrote an article on the subject here: https://tagdiv.com/updating-the-core-of-tagdiv-themes/
Moving forward with such requirements, a child theme will only work with functions.php, and style.css and the few files left in the main theme folder as envato requires all functionality to be added through plugins.

Sorry for the inconvenience and thank you for understanding.

Hi,

Please provide more details about the issue you face. I have tested our theme on Firefox but i can see no issues in sight. Can you please provide a screenshot of what you are experiencing?

Thank you!

Hello,

Please make sure you clear your cache as I have just tested this and it works just fine. I have disabled the author box from the theme panel-> post settings and it is no longer shown on the mobile them or amp.

Thank you!

Hello,

Please note that the child theme cannot affect plugins.
Most of the theme files were moved into the tagdiv composer plugin as per the requirements of envato: https://help.author.envato.com/hc/en-us/articles/360000472383-WordPress-Theme-Requirements.
We wrote an article on the subject here: https://tagdiv.com/updating-the-core-of-tagdiv-themes/
Moving forward with such requirements, a child theme will only work with functions.php, and style.css (and the files that remain in the root folder of the theme) as envato requires all functionality to be added through plugins.

Sorry for the inconvenience and thank you for understanding.
What is the modification you made to the templates as maybe you can implement it through the tagdiv composer and cloud library.

Thank you!