Hi,
The default page template will not show sidebars unless you create it in visual composer with either a widgetised sidebar element or creating it directly using a 2/3 + 1/3 layout. If you want to use a standard sidebar you have to change to the pagebuilder + page title template from here: http://screencast.com/t/uLWnWqha

Thank you!

Hi,
If you want images to show on the homepage, the posts need to have a featured image set here: http://screencast.com/t/2XpvfUkQyx If you do not have any featured images the theme modules and blocks will have nothing to show, only a placeholder.
Thank you!

Hi,
Unfortunately our theme does not provide any download buttons, but I can;t say for sure unless I see them. The screenshot you posted does not work so please provide an example. a link would be more helpful as I can inspect the element and see where it comes from.
Thank you!

Hi,
Unfortunately our theme does not have any such options. You will have to use a plugin for it but I cannot recommend any as we have not tested such plugins. Try a few of them out and see which one works out for you.
Thank you!

Hello,
We only recommend using the 3 highlighted row layouts with our theme as the blocks were designed to only work with those columns: https://forum.tagdiv.com/how-to-use-visual-composer/
As for the images, you will have to regenerate your thumbnails for them to fit properly inside the blocks. Please use this guide: https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
Thank you!

Hi,

4) Every article category tag you see on the front-end is that of the primary category. The theme only shows one category tag depending on the primary category of the post. Please read this guide: https://forum.tagdiv.com/primary-category/

5)The mobile theme plugin will convert your content to a predefined layout for better loading speeds. Please read more about the mobile theme here: https://forum.tagdiv.com/the-mobile-theme/ If you do not like the mobile theme plugin and layout, you can always disable the plugin and use the standard responsive (desktop) version of your site.

Thank you!

Hi,
Unfortunately the custom heading element is a visual composer element. It was not create by us. It is plugin specific and we have no control over it. sorry.
Thanks.

Hello,
1) Please try to pt the amazon code inside a post in text mode and see if it gets displayed. We have not tested our ad spots with amazon ads but they should work. If you ads are non adsense we recommend using this method: https://forum.tagdiv.com/using-other-ads-non-adsense-ads/
Test the ads on a wp default theme as well to see if the ads are accepted by wordpress at all.
Alternatively you can use the adrotate plugin to bypass the theme ad system entirely.

2) The first 3 footer templates come with predefined content that cannot be removed, If you want to have your own content in the footer chose an empty footer template and then place widgets in the 3 footer widgets in the wp section: http://screencast.com/t/86e09c10

Thank you!

Hi,
Adding a background color or image will make the site go into boxed mode. (even a white background color counts)
Please make sure you remove any background image and remove any background color by pressing the clear button here: http://screencast.com/t/Jcn07cIw6EM5
This behavior is mentioned here: https://forum.tagdiv.com/background-introduction/
Thank you!

Hi,

You can use this custom css to do it:

.vc_tta-container .vc_tta-color-grey.vc_tta-tabs-position-top.vc_tta-style-classic .vc_tta-tabs-container .vc_tta-tab.vc_active > a, .vc_tta-container .vc_tta-color-grey.vc_tta-tabs-position-top.vc_tta-style-classic .vc_tta-tabs-container .vc_tta-tab:hover > a{
color:white!important;
}
.vc_tta-container .vc_tta-color-grey.vc_tta-tabs-position-top.vc_tta-style-classic .vc_tta-tabs-container{
border:none!important;
}

Place the code in the theme panel->custom css box

Thank you!

Hi,

In order to use https you need to follow this guide: http://www.wpbeginner.com/wp-tutorials/how-to-add-ssl-and-https-in-wordpress/
Every external link calls made through our theme are made this way: http://screencast.com/t/OAnLk68af
I’m not sure where your site calls for the demo as that is our live theme presentation demo.
Moving to ssl is not part of the theme support as it’s personal for every case in particular and we cannot offer any custom work at the moment. Sorry. There are lots of online resources on how to do it.

Thank you!

Hi,
This could be a compatibility issue. Please disable all plugins except woocommerce and test the check-out basket again. If the problem is gone, you will have to identify the plugin that causes the issue.
Thank you!

Hi Stefan,
Unfortunately our theme does not have such features so you will have to look for a plugin that can provide them. I cannot recommend any though as we have not tested this. Try out a few of them with a bit of trial and error and see which one works out for you.
Thank you!

Hello,
Unfortunately you cannot add a read more tag inside the post itself. The only place a read more tag will display in our theme is module 15 on category pages. The post itself will not show the read more tag. It will show pagination though so you can use the nextpage tag.
Thank you!

Hi,
If the toggle Andrei showed you is not the cause and plugins as well, please send us an email at contact@tagdiv.com and provide wp-admin so we can login and inspect the issue. Please also include a link to this topic.
Thank you!

Hello,

There is no registration code for visual composer but it is not needed as this is a free version we provide bundled with our themes. It cannot be activated. You can read about this here: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Thank you!

Hi,

Comments need to be enabled from the post/ page settings: http://screencast.com/t/kGRcmQ79v and from the theme panel. posts: http://screencast.com/t/7KQI3snFEEj pages: http://screencast.com/t/fFxj5NHt5rSR

Thank you!

Hi,
For a background we usually recommend a full had image 1920×1080 but you need to check this setting as most people miss it when selecting a background image: http://screencast.com/t/DMHOqlIUEW
Thank you!

Hi,
The mobile theme uses different files than the desktop theme: http://screencast.com/t/Z3JgSlFJVg
Thank you!

Hi,
Unfortunately the theme cannot change the site titles and meta. It is done through the seo yoast plugin: https://kb.yoast.com/kb/yoast-wordpress-seo-titles-metas-template-variables/
Thank you!

Hi,
The categories can be customized from the per category section of the theme panel: http://screencast.com/t/jrf3XOnjvf but the old category layout from newspaper 4 is not present anymore. Sorry.
Thank you for your message!

Hi,
There is a way but you will have to use plugins to do it as well as a bit of coding to adapt it. Please follow this topic: https://forum.tagdiv.com/topic/co-authors-in-newspaper-6/
Thank you!

Hi,
The excerpts will not show html if it;s added the proper way(in text mode from the mce editor: http://screencast.com/t/MmPXfucLgmd) Please provide an example of how your excerpts are showing html and how you are implementing the html code.
Thank you!

Hi,
I’m not sure if your field will work in the new version as the code was moved and there is no more td_blog file. Here is the code now: http://screencast.com/t/jDVD2AXLg
Thank you!

Hi,
This represents customization and it’s not covered by the theme support unfortunately. We try to help where we can but custom code related questions are not covered. It is not as simple as copy pasting a specific code and that’s that. Our theme already uses wo_title like so: http://screencast.com/t/iWKRGsVHj – http://screencast.com/t/G9KxkqJWp
If you want to alter this function, we recommend hiring a freelancer to help out from sites like studio.envato.com
Thank you!