Hello,
Unfortunately you cannot have access to the visual composer support unless you buy the plugin. We will try to help as much as we can with your questions related to VC and if there is something we cannot answer we will request a support ticked on wp bakery, but most questions users have are theme related as visual composer uses theme blocks and modules mostly as we have implemented it that way.
Please provide more details to what menu pagination you are referring to.
Thank you!

Hi,

Unfortunately images are the last to load in every case. This is the way WP works. The mobiule theme loads images faster as it was optimized for improved loading speeds. You cannot load images first. Page speed influences how fast the images load so if you want to get better loading speeds, you will have to use this guide: https://forum.tagdiv.com/how-to-make-the-site-faster/
Please also read this topic to learn about speedbooster’s compatibility: https://forum.tagdiv.com/topic/tinymce-advanced-and-other-various-disabling-speed-boster/

Thank you!

Replied via email.
Thank you!

Hi Vic,

What Chris was trying to say was you can use either one of these 2 methods as they do not count for much. This mattered in the past but it does not matter now. Use your site with our without www, but make sure you do not use both. Maybe this will help: http://www.wpbeginner.com/beginners-guide/www-vs-non-www-which-is-better-for-wordpress-seo/

Thank you!

Hi,
This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files. Then test the search option again. Also if you use a child theme please switch to the main theme and if you have any customization done to the main theme, please try to restore the theme to it’s default code to see if the custom code does not affect the search option.
Let us know how it goes.
Thank you!

Hello,

1) This issue is cache related if the cache settings are not set properly, then the mobile theme can even show up on desktop. We have seen this also in some cases. There are another 2 caches you may have besides the plugin. There is a cdn server if you use it and some hosting providers have cache from the server side that some users are not aware of. Pleas also check these and set them properly and then test the site again.

2) You can use the theme ad spots to do it to soem extent. a header and footer ad will show up on every post/page/category but content ads are handled for posts by the article ads: https://forum.tagdiv.com/article-ads/ and the pagebuilder adbox element on pages. CAtegories do not have content ad possibilities except for sidebar ads.
As a note, you cannot have article ads or content ads of 728 px width because the main content width when using a sidebar is 696 pixels. you can only have 728px ads inside the content if you do not use sidebars.

3)The sibling categories can be removed with css if you use this code in the theme panel->custom css box:
@media(max-width:767px){
.td-category-siblings{
display:none!important;
}}

Thank you!

Hello,

If you do not want any text on your sharing buttons, please use this css to remove it:
.td-social-but-text{
display:none!important;
}

Thanks.

Hi,
Unfortuantely there is no easy way of doing that. The theme only shows the primary category It was not built to show multiple tags.
Thank you!

Hello,
Starting from newspaper 7, the logo received a h1 tag for seo purposes so any css that targets the logo will not work properly anymore. Please remove the css and provide a link to your site so we can inspect it and provide the proper code
Thank you!

Hi,
Unfortunately adding a new ‘featured’ category involves editiong of quite a number of files and adding conditions for it. You can use a text editor to search where the featured_cat is specified: http://screencast.com/t/LYjDWkWf0 This will be no easy task so if you cannot do it, you can maybe get some hired help as we cannot offer any custom work at the moment. Sorry.
Thank you!

Hi,
I will add this suggestion to our list for future updates and I will pass this information on to the development team.
Thank you!

Hi,
Well I see you changed the header style so there is no more underline. If you reduce the size of the underline it will no longer be as wide as the menu content. Please let us know if you still require this and change the header style back so I can provide the proper code.
Thank you!

Hi,
For the events post template you have to change the condition. In the code provided above, there is a is_category function mentioned so it will only be different on that specific category. For your custom post type, you will have to search for a function that can target the event post type. For example the events callendar offers function refferences like so :https://theeventscalendar.com/function/is_event/
I hope this helps.
Thank you!

Hello,

All of the settings our theme provides for the mobile theme plugin can be found here: http://screencast.com/t/WlKYdy6LVk Anything beyond these settings will have to be made through customization.
The menu colors or background can be set in the theme panel like so: http://screencast.com/t/428KkaY4
The top menu is not present on mobile by default so I;m not sure how it;s showing up on your end. Please provide a link to your site and I will provide the proper css to remove the social icons.
As for the footer, it cannot be changed on mobile as it will default to the predefined one. It can be altered with a bit of css if you want particular parts of it removed.

Thank you!

Hello,
Legally this is not possible as one theme can only be used on 1 site . If you have 2 different sites, then you will need 2 copies of the theme with 2 registration codes.
Here is the standard theme license: https://themeforest.net/licenses/standard
Thank you!

Ok, so then what is this area then? Can you provide a link so I can see and inspect it? If you do not want to post your site here, you can send us an email at contact@tagdiv.com and provide it there. if you do so, please post a link to this topic so we can identify you.
Thank you!

Hello,
Please read this guide to learn how the mobile theme works and how it affects pages: https://forum.tagdiv.com/the-mobile-theme/ or posts that use visual composer.
Thank you!

Hi,

W3 total cache was our recommended cache plugin for a long time but from a few updates back they changed their code completely and that caused issues with our theme and we could not keep hacking our theme code to keep up with their changes so we decided to switch recommended plugins.

Thank you!

Hello,
Our theme has no such options unfortunately. You will have to use a plugin to track the ads but I cannot make any recommendations.
Thank you!

Hi,
You need to enter the category id’s in the multiple categories filter section. Please use this guide: https://forum.tagdiv.com/block-settings-tutorial/
Thank you!

Hi,
The wordpress reset removes the demo as well, so you have to install a demo again by following this guide: https://forum.tagdiv.com/installing-demos/
Thank you!

Hi,

It’s a bit more complicated than that upon inspecting the element closer, It comes directly from facebook within an iframe and an iframe cannot be targeted with css. As an alternative you can try to implement a different facebook button like this example: http://screencast.com/t/OegGtb7D
For this design, you have to do a few steps like so:

1) Select your button from this link: I selected small box count with no share option: https://developers.facebook.com/docs/plugins/like-button
2) Press the get code button.
3) Add the first part of code in the header.php file like so: http://screencast.com/t/hVm8S5ifv
4) Use the second code to replace the theme code here: http://screencast.com/t/OfVUbEihz5
5) use this css to position it properly:
.td-classic-sharing li{
margin-left: -15px!important;
}
.td-classic-sharing{
vertical-align: top!important;
}


I hope this helps.
Thank you!

Hi,
Yes if you remove that part it will not show comments on posts, but you can hie them with css as well. It does not involve editing the theme files:
.td-post-views{
display:none!important;
}
You can simply add this code in the theme panel-> custom css box.
Thank you!

Hi,
That is way more complicated. it involves editing the theme files and creating conditions in the code for the ad to display on category pages. You can try to use this solution:
https://forum.tagdiv.com/topic/how-to-add-ads-in-category-pages/

Thank you!

Hi,
Maybe the Instagram feed plugin is not compatible with newspaper 7.2. It could be the case but i cannot say for sure. Please try a different Instagram ID or a different plugin for the feed. Untested plugins can cause such issues as we do not have any custom implementation for theme and if they conflict with the theme, they will break the site or not work anymore. Not all plugins are compatible with premium theme unfortunately. Try to find a different plugin as there are a bunch of free ones out there that have instagram options.
Thank you!