Hello,

Sorry but our theme review system does not allow people to vote. it is not a user submitted review but rather a review of a product submitted by the author, not submitting something to be reviews by the audience. You will probably find plugins for user submitted reviews but unfortunately we have not tested any so we cannot offer a recommendation.

Thanks.

Hello,

The only tested and recommended plugins to use with our theme are these ones:
https://www.screencast.com/t/iQxsb9n5C
Anything beyond this list is not tested and I cannot say for sure if it will work or not.

Thank you!

Hello,

I you need a refund, please open a request her: https://themeforest.net/refund_requests/new and we will accept it, but please note that we will also be able to help with the install if you want to use the theme. You can contact us via email at contact@tagdiv.com and provide wp-admin and capanel access so we can investigate why you cannot install the theme.

Thank you!

Hello,

Any demo can be made full width. You have to remove any background image or color though as if a background is detected, there cannot be any full width elements.
After you remove backgrounds, you can edit any page in the tagdiv composer and stretch the row: https://www.screencast.com/t/WIccrJTH

Thank you!

Hello,

the featured images are not aligned center so if your image is smaller than 696 px which is the container size, they will be aligned left. You can use this custom css code in your theme panel-> custom css box to align images to the center:

.td-post-featured-image{
margin-left:auto;
margin-right:auto;
display:table;
}

Thank you!

Here is a solution provided by one of our users: https://forum.tagdiv.com/topic/possibility-to-add-multiple-inline-ads-after-multiple-paragraphs-within-content/

I hope this helps.

Hello,

Unfortunately there is no option available to remove the current post from the blocks if you use the cloud library and add blocks to your post templates. Sorry for the inconvenience. I will add this to our list for future updates and pass this information on to our development team

Thank you!

Hello,

the theme does not offer any settings regarding rich snippets. it is an implementation that can be done using seo plugins. The recommended plugin to use with our theme is SEO by Yoast. There are many guides on the yoast website regarding rich snippets.

Thank you!

Hello,

Maybe one of our users can help if they used such plugins. We cannot make any official recommendations.

Thanks.

Hello,

You have to stretch the row to full width from the row settings in tagdiv composer and then set a -48px negative margin in the css box model: https://www.screencast.com/t/vUGYi2E5

Thank you!

Hello,

Please provide screenshots of what code you are getting. There should be no code shown. Maybe your plugin got disabled as it was not updated. Please access the plugins section of the thee and press the update button for the theme plugins and make sure tagdiv composer is active.

Thanks

Hello,

Please test the query without plugins. Disable all plugins except the page builder, clear cache and reset cdn files if you use it. Also please use this guide to make the proper host requirements: https://forum.tagdiv.com/search/requirements/
Then run your query test again.

Thank you!

Hello,

Sorry but unfortunately the mobile theme will convert the category templates as well as other templates in the theme to the mobile layout. There is no option to get the ajax filters activated on the mobile theme as it was designed not to use such filters in order to provide top loading speed for mobile users.
If you need to have the filters and blocks like the responsive layout, we recommend disabling the mobile theme plugin.

Thank you!

Hello,

Our theme does not use the more tag to show the excerpts. The theme uses a custom cutting system as explained here: https://forum.tagdiv.com/excerpts-introduction/

Thank you!

Hello,

The next and prev block buttons can be changed using a css code. Try this code in your custom css spot in the theme panel custom code section:

.td-next-prev-wrap a{
border: 1px solid #ff0000;
color: #ff0000;
}

The hover color however is affected by the block title background color. It affects the hover colors fro the entire block.

Thank you!

Hello,

Sorry but our theme has no options to disable ads in certain templates. The theme places the ads across the whole website at once. you will have to use plugins to filter which templates will show ads or not. unfortunately i cannot make a recommendation in this regard.

Thanks.

Hello,

Please re-save the permalinks as this fixed the issue for most users. No need to change the permalink structure. Just hit the same button and try the clout templates again.

Thank you!

Hello,

This could happen if using a smart list element. Smart lists are not standard posts and use a different layout. Please check this on a non smart list post. Provide an example of a post where this happens.

Thank you!

Hello,

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

There are no post views shown on your posts. Please provide an example of what post views you mention.
Maybe you mean the comment count: https://www.screencast.com/t/X3WzppxTTMBH
All of the post or block metas can be removed for posts from here: https://www.screencast.com/t/JMKyPzWrL
and for blocks from here:https://forum.tagdiv.com/meta-info-modules-blocks/

Thanks.

Hello,

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.

Thank you!

Hello,

You can add the search box in a column text widget like so: https://www.screencast.com/t/4ziKKnKw5
You also have to use this function in functions.php:
http://www.wpbeginner.com/wp-tutorials/how-to-add-search-form-in-your-post-with-a-wordpress-search-shortcode/
Add the code at the very end of the file: https://www.screencast.com/t/s4Yzfdafx4y

Thank you!

Hello,

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.

Thank you!

Hello,

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

Yes, the statement meant it is not necessary to upload a mobile logo as it will be grabbed from the default header logo.
The color of the mobile background can be changed from the thee colors section or the mobile theme color section if you use the mobile theme plugin.
https://www.screencast.com/t/dILRhsd6ZR9p or https://www.screencast.com/t/fsKfQortWi8

Thank you!