Hello,

Unfortunately the string cannot be translated from the theme panel. You will have to edit the category template style 12 here: https://www.screencast.com/t/snGCh20P7u

Thank you!

Hello,

Theme version 8.7.2 – you need 8.8 at least for the counters to work properly due to the recent GDPR changes made to the social networks.
Please update your theme using this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/ and make sure you update plugins as well (also mentioned in the guide).

Thank you!

Hello,

You can use standard html in the description box adding the p tags tags manually like so: https://www.screencast.com/t/grPsRb9vV
Use standard html for lists as well: https://www.screencast.com/t/7n8yWlb9kI

Thanks

Hello,
If you want to have a background color for the sidebars please note that it will not work with a sticky sidebar as the sticky part has no padding.

Try this code in the theme panel-> custom css box:

.td-pb-span4.td-main-sidebar, .td-ss-main-sidebar{
background-color:lightgrey!important;
}

Thank you!

Hello,

Sorry but there is no setting to change the amount of time the options ‘goes back’ The theme popular 7 days goes back 7 days as the name suggests and the popular jetpack + stats module goes back just 2 days.
there is no sorting option that can go back 30 days unfortunately.

Thank you!

Hello,

Please test this by placing the ad in the post content directly in text mode. if the ad code works, the ad should be pulled into the post. This way you bypass the theme ad system and test the ad with no interference.
If you want to use custom ads together with our theme ad system, you will have to use this method of implementation: https://forum.tagdiv.com/using-other-ads-non-adsense-ads/

Thank you!

Hello,

Please use this guide to make the proper memory allocation required by the theme: https://forum.tagdiv.com/search/requirements/
let us know if you still face issues afterwards

Thank you!

Hello,

There are 2 important notes regarding small thumbs in blocks

1. Your image must be at least the size of the thumbnail because the theme will not enlarge images. it just crops them.
2. Your thumbnails must be regenerated. We usually recommend ‘force regenerate’

Thank you!

Hello,

Please test this on a wp default theme. Our theme does not change the title of the site. It is wordpress that adds titles. Usually a seo plugin can change the title and metas. We can only recommend seo by yoast though.

Thank you!

Hello,

Yes, indeed the theme ads an og image. If you need to remove it, you can find it in the code here: https://www.screencast.com/t/tTfZczB6
If you use the mobile theme you can also find it in the mobile theme code:
https://www.screencast.com/t/QEZsB2rr3Jr

Thank you!

Hello,
You can disable the author for posts from here: https://www.screencast.com/t/frg411godU
and for pages: https://forum.tagdiv.com/meta-info-modules-blocks/
Thanks.

Hello,

This is the thing. there is no such page. The links provide a 404 and that means the page does not exist.
This page is the correct one:
https://www.vbjusa.com/author/john-mcdonagh/page/2/
It is not a concern for incorrect links as you can basically type any incorrect link and you get a 404. The possibilities are endless.

Where do you get these errors though? What tool are using for tests? What is generating the incorrect link?

Thank you!

Hello,

I can confirm it works: https://www.screencast.com/t/CjlpaYF0C9 – https://www.screencast.com/t/9gevtC5IX – https://www.screencast.com/t/DsuGjkzGxWxr

Thank you!

Hello,

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.

Thanks.

Hello,

You can use the theme ad spots to place footer ads: https://forum.tagdiv.com/above-footer-ads/
or if yo want the ad placed inside the footer, you can use the 3 footer widgets in the wordpress widgets area and place an ad box in the footer.

Thank you!

Hello,

unfortunately our theme does not have any ‘flipboard’ option so you will have to use a plugin in this regard. As for the mega-menu, please use this guide to implement it: https://forum.tagdiv.com/mega-menu/

Thank you!

Hello,

Please use this guide to increase your memory allocation: https://forum.tagdiv.com/requirements-for-newspaper/
You can increase the wp memory limit to 256 MB and see if you still get the error.
If the issue persists, please contact us via email at contact@tagdiv.com and provide wp-admin so we can login and investigate. Please also provide cpanel access in case we need to check host settings.

Thank you!

Hello,

It seems amp has a css limit. you have too much css on your post:
https://productforums.google.com/forum/#!topic/webmasters/1ZsuLpTz6lY
https://groups.google.com/forum/#!topic/amphtml-discuss/BfAuEzt-RjQ

Thank you!

hello,

It looks like your stylesheet is not getting picked up. You may have a firewall blocking google from grabbing the right markup.
Please run a test without plugins. Disable all plugins except the tagdiv composer, clear all caching and then test again. This will let you know if there is a certain plugin causing the issue.

Thank you!

Hi,

Sorry but our theme does not use the more tag for the excerpts. If you want to use a custom excerpt, you can actually ad it on each post here: https://www.screencast.com/t/99NbRo1G3hZ
When this field is used, the theme cutting system is bypassed and it will only show the content you add.

Thanks.

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.

Thank you!

Hello,

The grid on the mobile theme can only show 3 elements. it is a ‘big grid’ and like any other big grids in our theme, the post limit is fixed. Sorry for the inconvenience.

Thanks.

Hello,

Please read this guide to earn about the mobile theme implementation for pages and the second mobile editor now available in page edit: https://forum.tagdiv.com/the-mobile-theme/

Thank you!

Hello,

Please check the elements list you can ad to your category page again:
https://www.screencast.com/t/tngslshRXFp

Thank you!

Hello,

unfortunately our layout only allows you to add 4 columns to a page. There is no option to add 6 columns. Sorry. 4 is the maximum column layout possibility.

However, you can use the image box element and place 2 images per row so on a 3 column layout, you can get 6 images: https://www.screencast.com/t/krhCGXlHpO

Thank you!