Hello,

Upon inspecting your logo, i cannot see it fuzzy or unclear. It is very clear: https://www.screencast.com/t/5WPVWOELzll
The vertical space comes from the image itself: https://www.screencast.com/t/c2ssAssuhA
Remove the extra space above and below the text from your image.
In order to have the menu items closer to the logo, you will have to use a different header style: https://forum.tagdiv.com/header-styles/

Thank you!

Hello,
Please use this code instead:

.td-smart-list-button{
padding: 18px 50px!important;
font-size: 26px!important;
}

Thanks.

Hi,

You can reduce the socials container to 0px so the menu will come up to the x using this custom code:

#td-mobile-nav .td-menu-socials{
height: 0px;
}

Thank you!

Hello,

If you want to add custom css to only affect one block but not the other, you have to use the extra class setting: https://www.screencast.com/t/tJFrrtzy
You can then use your custom css to target the specific block:

.mycustomclass{
border: 1px grey solid;
box-shadow: 1px 0 20px grey;
}

Thanks

Hello,

Sorry but unfortunately we cannot test new plugins on older versions of the theme. Plugins are tested on the version they are crated on and newer versions on each theme update. We do not test backwards compatibility. Please update your theme to ensure compatibility between the theme, plugins and WordPress.

Thank you for understanding.

Hello,
Allow me to pitch in if you may.
You are requesting a limit to the manual excerpts you added to your posts.
The theme cannot interfere with the manual excerpt you add. If a manual excerpt is placed in the post edit screen: https://www.screencast.com/t/qTcE5JZ6r
When doing this, the theme cannot limit the excerpt in any way. Catalin understood the problem but there is no solution from the theme side to this request. It needs custom modifications in order to work. You can try a WP customization like mentioned here for example: http://www.transformationpowertools.com/wordpress/automatically-shorten-manual-excerpt
We have not tested this implementation and it could not work properly, but you can find similar topics on the subject with different solutions to the problem. However, none are theme related and our support policy does not cover customization of wordpress or the theme files. Please read our support policy here:
https://forum.tagdiv.com/newspaper-theme-support/
https://forum.tagdiv.com/support-policy-2/
If you request an option that the theme cannot provide, that falls under customization.

Thank you for understanding and sorry for the inconvenience.

Hello,

Unfortunately we have not tested the newsletter plugin on older versions of our theme so I cannot say for sure if it will work or not. The newsletter plugin was created based on the code of newspaper 8.7 so it will probably not work on older versions.
You can however test other newsletter plugin if you cannot update as there are many to choose from from the wp repository.

Thank you!

Hello,

It seems the css for the button does no apply properly. It could be a plugin influencing the css. Please try to disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

Sometimes due to the server settings, errors like can happen.
In most cases it is the ‘upload max.file size’ that needs to be increased from your host.
Please use this guide to make the proper memory allocation required by the theme: https://forum.tagdiv.com/requirements-for-newspaper/

Thank you!

Hello,

Maybe you had the mobile theme plugin enabled and your cache did not let it get through in some cases. If you do not want the “latest articles” then please disable the mobile theme plugin: https://forum.tagdiv.com/the-mobile-theme/

Thank you!

Hello,

The new update is scheduled to come out the following days.

Thank you for understanding.

Hi,

The theme does not have any specific implementation in this regard.
Please try this guide: https://en.support.wordpress.com/splitting-content/page-jumps/#middle
As an alternative, you can use the tagdiv composer to add a buton linking to a particular section.
Here is an example for a button: https://www.screencast.com/t/WNWrLTjm
I added the ‘mycustomclass’ to the field and I need to add the class to the block where I want to scroll to – like so: https://www.screencast.com/t/gYQMXF9OCwVG

Thank you!

Hello,

Indeed it can be done in the new tagdiv cloud library plugin. You can import a category template and edit it in the tagdiv composer adding elements as you would on a standard page. Then you can save and apply the template created to your category in the theme panel

Thank you!

Hello,

I’m not sure what your ad code looks like in order to be able to help. Please contact us via email at contact@tagidv.com and provide a link to your site and wp-admin so we can login and inspect the ad codes used on your amp template

Thank you!

Hello,

In our theme the js is already compressed so no need to compress it again. The theme uses the minified version of the js: https://www.screencast.com/t/ethkVgOP1nzK

Thank you!

Hi,

No, the wp memory is handled by your WordPress install. You cannot have shared wp installs. Please access your files via ftp or cpanel and edit wp-config.php
The rest of the requirements can be implemented through htaccess if your host allows it.

Thank you!

I already provided the solution. Please read my reply carefully. Use the div element to wrap your hyperlinks.

Thanks.

Sorry, there is no color change setting for galleries. What colors. I will add this to our list for future updates but this has to become more popular if we are to consider implementing it into our theme.
Maybe a bit of css can help in this regard though. Please provide an example of what colors you want changed and I will try to provide the code needed.

Thanks.

Hello,

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Yes, indeed you will not be able to edit the standard shop page created by woocommerce with the tagdiv composer. You should create a new page using the tagdiv composer and woocommerce shortcodes:
https://docs.woocommerce.com/document/woocommerce-shortcodes/
Shortcodes are implemented like so in the tagdiv composer: https://www.screencast.com/t/LFAFqmzqyfIO using a column text element.

As a note, the tagdiv composer can only edit pages that have been originally created with it. The shop page is created by woocommerce so it cannot be edited. Only replaced by a new one. Please use this guide to set another page as a shop page: https://docs.woocommerce.com/document/configuring-woocommerce-settings/

Thanks

Hello,

Please do not open a new topic with the same issue if there is already a topic open and discussions going on in that topic. If the problem is not solved, opening a new topic will not solve it. Please contact us via email at contact@tagdiv.com and provide wp-admin so we can login and investigate why this happens.

Thank you!

Hello,

Our theme does not have settings to implement custom svg icons unfortunately.
Here are a few resources that could help:

– https://code.tutsplus.com/tutorials/the-beginners-guide-to-icon-fonts-in-wordpress–wp-35338
– http://chipcullen.com/how-to-use-icomoon-and-icon-fonts-part-1-basic-usage/
– http://www.wpbeginner.com/wp-themes/how-to-easily-add-icon-fonts-in-your-wordpress-theme/

Thanks

Hello,
Please make sure you have the requirements set for the live site: https://forum.tagdiv.com/requirements-for-newspaper/
The system status screen will hint you in to any parameters that need adjusting: https://www.screencast.com/t/zpJUlR3otgB
If the issue is still not resolved afterwards, please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) and cpanel access so we can login and investigate. Please also include a link to this conversation so we can identify you.

Thank you!

Hello,

Sorry but there is no simple way of removing the category pages in the breadcrumbs. There are 2 ways you can go about this.
1. is to redirect the link from the category to the page you created using a 301 redirect: http://www.wpbeginner.com/beginners-guide/beginners-guide-to-creating-redirects-in-wordpress/

2. You can now use the cloud library plugin to edit category templates directly in the tagdiv composer and then set that template for your category.

Than you!

Hello,

Please read this guide and make the correct memory adjustment to your site:
https://forum.tagdiv.com/requirements-for-newspaper/
If you use more plugins, please increase the wp memory limit to 256 mb

Thank you!