Hello,
Unfortunately we cannot offer any customization services at the moment. You can hire a freelancer from studio.envato.com as they are professionals and they seem to get the job done. If the price is a bit high, you can find many freelance sites online with different prices.
Thank you!

Hi,
The files you require need to modify:
A standard module file from includes->modules is an extended class of td_module: http://screencast.com/t/DtjyDD2bGW
td_module can be found here: http://screencast.com/t/CeNovmqiY This is the file where you will find the get_category function. You can add a whole new function here. The wordpress codex helps a lot in this case.
Hope this helps.
Thank you!

Hi,
Please try to disable all plugins except visual composer, clear cache and reset cdn files. this could be a plugin conflict. If the problem is still there, please try to create a new video post with no other content besides the video to see if there is no issue with the post itself. HTML tags left open can sometimes create this effect.
Thanks.

Hi,
Please make sure you only use the plugin bundled with the theme and no other version. You can try to update your theme to the latest version (released yesterday) and also update VC. If the problem is still there, please provide more details and a link so we can inspect it.
Thank you!

Hi,
Unfortunately we cannot offer any services at the moment, meaning we cannot do it for you, but its’n not that hard. You can follow this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/ and https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Hope this helps.
Thank you!

Hi,
This is caused by the site being in boxed version. this means you have a background image or color. This is a default behavior of the theme. If you want elements to display full width, you need to remove the background image or color you set in the theme panel.
Thank you!

Hi,
You can use this custom css code to do it:
@media (max-width:767px){
.td-header-gradient:before{
display:none!important;
}}
Add it in the standard theme css box.
Thank you!

Hi,
You most likely updated wordpress to the latest version. There was a conflict between VC and the new version of WP but they released an update and so did we. Please download the latest version of the theme from envato and make sure you update visual composer by following this guide: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Thank you!

Hi,
You can send us wp-admin at contact@tagdiv.com and provide a link to this topic as well so we can identify you.
Thank you!

Hi,
Just something extra, you can follow this guide: https://forum.tagdiv.com/the-child-theme-support-tutorial/
Hope it helps.
Thank you!

Hi,
Please download the latest version of the theme and install the new version of visual composer.
Thank you!

Hi,
It seems the font rendered for the content is verdana which does not support those characters. If you change it to sim-sung for example, it will display properly: http://screencast.com/t/iTN9wWCDIUcm; This is a font issue and changing the font resolves it. You might also want to activate the language support from custom fonts here: http://screencast.com/t/fJ0ebKTAcEqj
Thank you!

Hello,
Unfortunately we cannot offer any customization or plugin implementation services at the moment, payed or not. If this is a necessity for you and are wiling to pay for it, you can hire a freelancer for it from studio.envato.com
Thank you for your understanding.

Hi,
Unfortunately there is no setting to only display the post views on the back-end, but you can hide them on the front-end with a css code:
.td-post-views{
display:none!important;
}
Simply add the code in the theme paenl -> custom css box.
Thank you!

Hi,
You can send us an email at contact@tagdiv.com and provide more details to the problem and access to your site so we can inspect the issue.
Thank you!

Hi Henrik,
You can do that by editing the post template files: http://screencast.com/t/TBnGVRqNyPxb
For every post style you use there is a file corresponding to it. You will need to add your content to every file that corresponds to the post styles you use on your site. Inside the files you can use standard html to add content to the posts.
If you want top add content on pages, then you need to edit the page template files: http://screencast.com/t/FHl71gBO Thjere is one file for each of the 3 page templates you can use.
Hope this helps.
Thank you!

Hello,

Unfortunately this error could come from a big number of problems. I believe it happens due to a server configuration which is not responding, it could be due to a delay or it could also be a temporary issue so you can try this a few times and if you still get this error please contact your host provider and let him know about this, ask them to unblock our demo in order to retrieve the theme data. It could also happen due to your wp install or other plugins might also cause this. Also make sure that your permission for the upload folder are set correct. You can check this by trying to upload an image in media library. If the process succeeds then the permission are ok. If not you can use the c-panel to change permissions (set them to 777) or if you do not have access to the cpanel, please contact your hosting provider.
Also make sure you meet the requirements for newspaper: https://forum.tagdiv.com/requirements-for-newspaper/

If you still cannot install the demo, please send an email at contact@tagdiv.com and provide wp-admin so we can take a look. Please also provide a link to this topic.

Thank you!

Hi,
Our theme does not support menu icons by default. You will need to use ‘font awesome 4 menus’ to do it. Then you can have more settings to the icons you insert in the menu.
Thank you!

It seems there is an issue with VC 4.9 so if you have not yet updated to 4.11, please download the theme form envato as the version is included in newspaper 6.7.
Thank you!

Hi,
Your screenshots do not work. You can send us the images at contact@tagdiv.com and provide a link to this topic so we can identify you.
Thanks.

Hi,
Sorry for not explaining things better in the first reply but I did not realize you want to keep the “latest posts” on the homepage and rename the word ‘blog’. (misunderstanding :))
For the breadcrumbs there is no setting to remove them on specific pages, but this can be done with css. You will need the page id you can get from here: http://screencast.com/t/7AIX5pftA and then you can use css like so:
.page-id-1486 .entry-crumbs{
display:none!important;
}
If you want to add more pages to the same code you can do it like so:
.page-id-1486 .entry-crumbs,
.page-id-1487 .entry-crumbs,
.page-id-1488 .entry-crumbs,
.page-id-1489 .entry-crumbs {
display:none!important;
}
Hope this helps.
Thanks.

Hi,
There seems to be a problem with visual composer and the latest version of WP. We will wait for visual composer to fix the issues and we will provide the update as soon as possible.
It’s best to hold on a bit when wordpress updates as plugins and themes need to adapt to the new version.
Thank you!
PS: try to update the theme and visual composer to the latest version (newspaper 6.7 and VC 4.11)

• This reply was modified 10 years by Bogdan B..

The header styles that display the full logo will display the image exactly as you create it. The theme will not re-size it in any way, so any type of customization that you want to make to the image must be made to the image itself by the designer. It is your choice how you plan on modifying the image. Extending the lines will make the logo wider but the height will remain the same.
Thanks.

Hi,
As you can see, our titles from the demo get cut as well on google search: http://screencast.com/t/pzZFa8LyM
I’m not sure there is any way to avoid this: https://searchenginewatch.com/sew/news/2342232/why-google-changes-your-titles-in-search-results
https://yoast.com/snippet-preview/
Hope this helps.
Thank you!

Hi,
Visual composer did not break on our end on newspaper but more and more people complain about the visual composer issue so it’s best to hold on to the new update for WP for the time being until the VC author releases a fix.
Thank you!