Hi,
We ran a few tests with the new version of wordpress and the newspaper theme seems to work properly. There are however issues on the newsmag theme. We are still testing the new version of wp and if we find problems on the newspaper theme we will update accordingly as soon as possible. So it’s best to hold on a bit as there may be things we missed. Like Chris wrote above, you can try it with a full back-up if you want to test the new version.
Thanks.

Hi,
The settings you ask about actually come from the theme and not visual composer as content blocks are created by us so you do not need visual composer support, but theme support :).
Unfortunately the block settings will not filter custom post types with custom taxonomies. The content blocks were created with the standard post type and taxonomy in mind.
I ran a few tests with WPDownload Manager. You can filter the post types themselves and select the ones you want to display inside a block by the post id: http://screencast.com/t/82g7yT4Su, but unfortunately you cannot use the category filter as it will not accept the custom taxonomy. You can filter the post type manually though on each block.
Hope this helps.
Thanks

There is another option in the theme panel needed for the popular 7 filter: http://screencast.com/t/s2srmdtby
Also try to disable all plugins except visual composer, clear cache and reset cdn files to rule out a plugin conflict. Then check the views again.
Thanks.

Hi,
Please make sure you meet the requirements for newspaper: https://forum.tagdiv.com/requirements-for-newspaper/
Also check your system status parameters: https://forum.tagdiv.com/system-status-parameters-guide/
You might also try it without any plugins to rule out a plugin conflict. Disable all plugins except visual composer, clear cache and reset cdn. Then try to save a post again.
Let us know how it goes.
Thanks.

Hi,
If you disable the post views from here: http://screencast.com/t/f1ogkiXA0 they will also disappear from the back-end.
Thank you!

Hi,
Please provide a screenshot of the block settings so we can have an idea on how you set it up and a link to your website so we can inspect it.
Thank you!

Hi,
If you added a custom body class in the theme panel, I think the answer is pretty straight forward. Exactly where you added it. This is where our theme lets you add a custom body class: http://screencast.com/t/XVe8hCboD9Bh
Simply empty this filed and the custom class should disappear.
Thanks.

Hi,
The grey background is added by default to all grids. Please provide more details to what grid you are referring to so we can have an idea of what goes wrong as the grey area should not display if everything is set properly.
Thank you!

Hi,
The login does not work with email and password, but rather the username and password. Our theme uses the default wordpress registration just styled differently. You can check users in the wp users area.
If the login still does not work, please send us an email at contact@tagdiv.com and provide wp-admin so we can inspect this. Please also include a link to this topic so we can identify you.
Thank you!

Hi,
Thank you for your suggestion. I will add this to our list of updates and hopefully in a future version we will be able to implement the ‘nofollow’ to the ads.

Hi,
The theme uses a thumbnail of 696 x 0 so anything wider than 696 px will do. The aspect ratio is also very important. On our demo we use multiple sizes, most have around 1068 × 713 px.
Thanks.

Hi,
I understand what you mean now, but there is no easy solution for this. There is no simple detection method to check if the post is paginated so a condition needs to be created for it. Unfortunately this will not be so easy and we have no quick solution for it. Sorry! Your best bet is to hire a freelancer to do it if you truly need this customization.
Thank you!

Hello,

This is not an issue but a theme feature. A post will grab the category background if it belongs to that category. There is no setting to stop this behavior though.
As a workaround, you could add a white background to the category in the theme panel: http://screencast.com/t/8Fbvots5dq and then add the background image with css to the category by using the category ID like so:
.category-162{
background-image: url('http://www.wallpaperawesome.com/wallpapers-awesome/wallpapers-full-hd-1920-1080-widescreen-awesome/z-wallpaper-detailed-waterdrops-1920-x-1080-full-hd.jpg');
background-repeat: no-repeat;
background-attachment: fixed;
}
This will bake the posts go into boxed mode unfortunately but there will be no background image. unfortunately the background image will not work without the color set to the category because the site needs to be boxed for the background to display.

Hope this helps.
Thanks.

Hi,
For css you can use the theme panel->custom css box. Unfortunately we cannot offer any custom work. We can only guide you into following the right steps but we do not offer any services in this purpose.
Thank you for your understanding.

Salutare,

Din tema nu exista astfel de setare dar se poate folosi un cod CSS pe care il poti adauga in theme panel->custom css box:
.td-post-sub-title{
background-color:black!important;
color:white!important;
}
Referitor la block-ul 7, nu stiu exact la ce te referi prin miniaturi dar presupun ca te referi la titlurile posturilor, pentru ca acest tip de block nu are nici excerpt
Acesta este un block 7: http://demo.tagdiv.com/newspaper/block-7/
Te rog ofera mai multe detalii ca sa putem sa iti oferim un raspuns corect.

Multumesc!

Please try to disable all plugins except visual composer, clear cache and reset cdn files. This should rule out a plugin conflict that could interfere with the count. If this does not do it, please provide an example of such a post that does not increment it’s count.
Thank you!

Hi,
We have not been able to find a plugin that works out of the box either, but there are people who managed to adapt the ‘nelio’ plugin to the theme code:
https://wordpress.org/support/topic/not-working-with-newsmag-theme?replies=11
For post pages you can implement the first code in module_single_base.php file – http://screencast.com/t/A8Wxup39 and if you want the external image on modules you could implement the second code like this – http://screencast.com/t/gwnGwnqbdr
Our featured image code is custom and plugins cannot tie themselves to the code by default.
Hope this helps.
Thank you!

Hi,
You can improve your page speed by following this guide: https://forum.tagdiv.com/how-to-make-the-site-faster/
If you check our demo in the google page speed tool, you will see that there is no problem with the theme: https://developers.google.com/speed/pagespeed/insights/?url=http%3A%2F%2Fdemo.tagdiv.com%2Fnewspaper%2F&tab=desktop
Thank you!

Hello,
Maybe we could help you if you provide a link so we can see inspect this image.
Thanks.

Hi,
I think you misunderstood how the full logo headers work. This is your logo:
http://soapoperanation.com/wp-content/uploads/2016/04/SON-Web-Logo.png
The logo will NOT stretch. It will display the full size of the logo but it will not stretch/enlarge it.
It will display it full size meaning it will not be shrunk to fit the containers. If you want a big logo, you will have to create it in an image editor. Stretching an image beyond it’s natural size is a bad idea as it will lose a lot of it’s quality. Here’s an example so you can see what I mean: http://screencast.com/t/pS3CPA7BcHT
Thank you!

Hi,
You can use this code to add the top bar to the mobile version:

@media (max-width: 767px){
.td-header-top-menu-full {
display: block!important;
}
.td-header-sp-top-menu {
display:block!important;
}

Thank you!

Hi,
you need to access your theme files through ftp and identify the path from the screenshots. The method I showed required you to copy one piece of code from one file and paste it in another file. The path is visible in both screenshots. If this simple modification is too difficult, I do not recommend doing it as it will require further customization for positioning in css. The theme has no setting for this so it has to be hard-coded. Alternatively you can maybe find a plugin that has this functionality without altering the theme files.
Thank you!

Hi,
Unfortunately that layout will not work with our theme. Please follow this guide to properly use visual composer: https://forum.tagdiv.com/how-to-use-visual-composer/
Other column layout besides the 3 columns shown in the guide will not work properly.
For a left sidebar, the best way to do it is create it in the widgets area and select it from the theme panel in the category layouts: http://screencast.com/t/6szFBB93
Thank you!

Hi,
Please make sure you implement the featured videos properly. You can follow this guide to do it: https://forum.tagdiv.com/featured-image-or-video/
If you enter the link correctly, the featured image will be grabbed automatically by the theme.
Thank you!

Hi,
Unfortunately we cannot assist as you except because our theme does not support RTL. The only way to do it is either with customization or plugins.
By inspecting your website I see that you already customized the layout. Sorry but we have no solution to properly convert the layout to RTL as all elements need to be adapted to the new layout.
Thank you for your understanding.