Hi,
I understand. If this is a custom effect, then we will need to inspect it to see why the fonts do not apply. Please send us an email at contact@tagdiv.com and provide a link to your website and admin access so we can take a look and provide a solution. Also include a link to this topic.
Thank you!

Hello,
Our theme has no options for this unfortunately so you will have to make use of a plugin. However, wpml has created problems with our theme in the past and we made some tests with qtranslate x (not official though). Try it out with qtranslate x or another translation plugin.
Thank you!

Hi,
Then use another ad spot to test the code. I can’t test it on my end as i don’t have an ad code. You will have to do the testing. Use a custom ad spot or an empty ad spot and place it on your site to see if the ad shows up. Then use one of the custom ad spots in the code. There are 5 custom ad spots.
Thanks.

Hi,
You need to provide us with the method you used to implement the js as we have no idea of how it’s supposed to work until we see the code you implement so we can get an idea of how it should work. We do not have a profitshare account so we cannot recreate anything on our end. If you want, you can send us more details in private at contact@tagdiv.com so we can take a look.
Thanks.

Hello,
Visual composer should not create any problems with our theme as it’s included in the theme package and tested to work. Please send us an email at contact@tagdiv.com and provide wp-admin sop we can inspect this issue. Also include a link to this topic.
Thank you!

Hi,
If you disable all plugins and the problem is still there, please send us an email at contact@tagdiv.com and provide wp-amin so we can take a look.
Also provide a link to this topic.
Thanks.

Hello,

Please not that the theme only crops images. It does not enlarge them. Please upload images that have at least the size of the container that they will be displayed in. In this case (with the big grid), the container is 534×462 and your image is 644×347 The width is good but not the height.
Here is a list of thumbs used by our theme: https://forum.tagdiv.com/theme-thumbs/

Thank you!

Hi,
I understand.
In newspaper 4 you can select the sidebar position like so: http://screencast.com/t/vd4n8CoL
This will remove the sidebar from the category page, but it will also remove the sidebar from the posts inside the category IF they have the default sidebar position selected: http://screencast.com/t/Stttf5IT
You will have to edit each post and set a sidebar to them anything other than the default option.
I hope this helps.
Thanks.

Hi,
The code does exactly that. I only raised the ad a little bit. If you want to align the logo too, please provide a link to your page so I can center them directly by inspecting your header.
This was a design choice for the header style. Different header styles position the ad and logo differently.
You can see this list here: https://forum.tagdiv.com/header-styles/
Thanks.

Hi,
First try the code in a default ad spot in the theme panel to see if it will display properly:
Then you can try it inside the theme files http://screencast.com/t/IMbThP1nkKp then if it works from the theme panel you can use a do_shortcode function inside the footer.php file like so:

(note that this code uses the custom ad 1 spot so you need to place your ad in the custom ad 1 field)
Thanks.

Hello,
That is because you use the old version of our theme. Please update your theme so you can have these options as well.
Thank you!

Hi,
Well you can add images of the videos if you want and link them directly to the youtube link. You can use the single image element of visual composer: http://screencast.com/t/ciIe7lAgvP
I hope this helps.
Thank you!

Unfortunately we have no answer for this as the development team will decide what gets implemented and what doesn’t. But as VK.com is not that popular, I’m assuming it won’t make into the social counter too early as there are lots of popular social networks that are not present in our social counter and they are way more popular than vk like for example: http://www.statista.com/statistics/272014/global-social-networks-ranked-by-number-of-users/
I will add VK.com to our list but I cannot promise anything. Until then you can maybe use a plugin to have a VK social widget on your site.
Thanks.

Hello,
The function I provided is to remove the code from the php files. If you simply want to hide it, then you can use the css. But this will only remove the ad from the tag page. It will not remove the ad from posts that have this tag set to them. That is done with php and the function I showed above.
Thank you!

Hi,
Well I hope you are getting your own ad, not copying the one from here as this one will not work. You have to get your own ad code from google to replace this part:
data-ad-client=”pub-xxxxxxxxxx”
data-ad-channel=”xxxxxxxxxxx”>
The x-s will be replaced by the numbers provided by google. Then you can add the code like suggested above.
Thanks.

Hello,
This is a warning that you installed our woocommerce extensions but you do not have the woocommerce plugin installed. If you plan on having e-commerce on your website, then please install the woocommerce plugin. If not, then you can disable woolabel and wooinvoice as they are extensions for the e-comerce plugin.
Thank you!

Hello,

It actually could be the theme, but not directly but due to a plugin conflict. I assume you are using this plugin: https://wordpress.org/plugins/wp-profitshare/ as the site suggests http://screencast.com/t/lqVrX2zUIIUL
Please keep in mind that not all plugins work with premium themes and the plugin you are using is not tested with our theme. We cannot say for sure if it will work properly or not. Unfortunately we cannot offer any support for plugin implementation so you will have to get some help on this one to check if your plugin works properly with the theme.

Salutare!

Hello,
1) Unfortunately there is no image size consistency if you use different blocks to display your content. Every block uses a different type of thumbnail.If you want all of them to show the same, you have to use the same block type on your page. Here is a list of thumbnails our theme uses: https://forum.tagdiv.com/theme-thumbs/
(the top 5 element comes from a plugin, and our theme has no such aspect ratio)
2) I think you are referring to the excerpts. You can change the excerpt length from the theme panel: https://forum.tagdiv.com/excerpts-introduction/
Thank you!

Hi,
Mybe this is due to the effect applied bu the grid. Please show/specify the effect you use on your grid from here http://screencast.com/t/oIDWg0JUQy1 so I can recreate it on my end
Thanks.

Hello,
You are not making any mistake. This is the way the breadcrumbs work. Please change the name of the homepage to something else. This is the way it displays on our end as well: http://screencast.com/t/2M2Roi6d THoe breadcrumbs will get the name of the page (page title).
Thank you!

Helloo,
It depends on the code you want to implement. If it’s a shortcode from a plugin, you can add it inside the post content or in the template files replacing our theme comments.
You can use this code:

And add it inside one of the template files: http://screencast.com/t/1ycMNzPJko
Hope this helps.
Thanks.

Hello,
It seems your menu items are not clickable in the desktop version as well. You added the menu items with custom links that lead to ‘#’. If you want these links clickable on mobile, please add your menu items with links to the pages you want.
Thank you!

Hello,
This issue usually happens when using cdn. The fonts do not load so these characters replace the theme icons. Your website seems to display fine at the moment, but if you encounter this again, please use this solution:
https://forum.tagdiv.com/topic/strange-chinese-symbols-replaced-icons-and-arrows/
Thank you!

Hi,
I saw the link now. I’m not sure how you implemented the link though as it’s a block title and it has no URL specified in it’s tag. To make things easier, please send us an email at contact@tagdiv.com and provide wp-admin so we can access your back-end to see how you implemented it and provide a solution. Please also include a link to this topic so we can identify you.
Thank you!

There are lots of social networks that are not present in the social counter. At the moment these are the only options. We will try to improve it with the next future updates.
Thank you!