Hello,
It could be you already activated your theme…but are mislead by the demo menu: http://screencast.com/t/Qbqmk9hwZ5
If these options do not appear anymore: http://screencast.com/t/KDLw4qOFW then it means you already activated the theme.
(The menu is simply a demo menu you can remove and replace with your own.)
Thank you!

Hello,
Unfortunately the theme ad system has no options for filtering ads. It can however be done using the adrotate plugin (or another ad rendering plugin) Please read the documentation here: https://forum.tagdiv.com/header-ad/
Thanks.

Hello,
the revolution slider plugin is bundled with the theme so updates can only come through our theme updates. You can get the latest version we can provide from the latest version of the theme (rev slider 5.1.5)
We will update the plugin along with the theme update.
https://forum.tagdiv.com/how-to-install-revolution-slider-v5/
Thank you!

Hello,
I have checked your site and the ad code is present. Sometimes adsense needs a bit of time before the ad displays (it can take up to 2 days) please allow it a bit of time so the crawler can access your site.
Thank you!

Unfortunately there are no extra options for the customization of the youtube video. You can try different implementations for it if you require extra options: https://en.support.wordpress.com/videos/youtube/ or use plugins to do it.
Thank you!

Hi,
Unfortunately we have not tested this. You can try to use the same key and see if it works. If it does not then generate another key for the counter. You can follow this tutorial (page 1) in order to properly set up the counter: https://forum.tagdiv.com/topic/social-counter-facebook-fan-count-incorrect/
Thank you!

Hello,
If you disable post views, then the ‘popular’ sorting will not work as there is no field for it to check. It is based on numbers. The post with the highest view count is the most popular one. If there are no numbers, there is no popular sorting as all posts have the same views: none
Please activate post views for the ‘popular’ sorting options to work.
If you want to hide them from the front-end, you can use css to do it (but still have counters in the back-end)
.td-post-views{
display:none!important;
}
Thank you!

Hello,
The option will work with the stretch option as well. This was fixed in newspaper 6 but the documentation did not get updated. I removed that part from the docs now. You can use the stretch option with the background ad without problems.
Thank you!

Ok,
If the standard ad implementation in the theme panel ad spots does not work, and the implementation showed above also does not work, you can try one more thing. Use another ad render software. Adrotate is a plugin that most people use. Try it out with it and if it still won’t work then it means your ad will require some custom implementation and you will have to hire a developer to help you out as we cannot offer any custom work at the moment.
Thank you!

Hello,
1) I have checked your website but I could not find any responsiveness problems on IE or Chrome.
2) The best thing to do is replace the file you modified to implement the google search. You can download the theme from themeforest and replace the file. Might want to update your theme with this occasion.
Thanks.

Hello,
If the sorting option worked before, then pleased try to figure out what changed since a few days ago. Did you change a few settings or installed a new plugin? Usually things do not happen without a reason. Please check a few options that are required for the 7 days sorting:
1) the option active in the theme panel: http://screencast.com/t/Aigw5YYXL
2) the Ajax post view count: http://screencast.com/t/DxPIvWusbwvQ
3) The post views themselves as this option relies on views: http://screencast.com/t/Yz3Qo9I6
If you have all of these options checked and the counter does not work, please try to refresh your post page and see if the view counter increments. If it does not work, please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Then check the post views again.
let us know how it goes.
Thank you!

Replied via email

Hello,
Our blocks will display an article everywhere one of it’s categories is specified. You can specify only one category for the big grid by the category id: http://screencast.com/t/mHy8VemP – http://screencast.com/t/KHJjZ7vE
I hope this helps.
Thank you!

Hi,
Those links are affected by the theme accent color as well. But like I said above, that color will not only change the link colors. it will change all the hover colors and the menu underline. If you only want those links changed, you will have to use css:
.single-post .td-post-content a{
color:rgb(106, 10, 7)!important
}
Hope this helps.
Thanks.

Hi,
First, please update your theme as google changed their algorithm since newspaper 6.4 (latest version is 6.6.5) and we made adjustments for the structure data errors (I assume this is the tool used)
Let us know if you still have errors after the update : https://forum.tagdiv.com/how-to-update-the-theme-2/ and if you do, please provide more details as Chris suggested.
Thank you!

Hello Paul,

If you have an author box in the sidebar, then simply remove it from the widgets area:
http://screencast.com/t/fZlxrdYx
You could also have an author box on your page in visual composer on a split row. Also remove that one if you
want.

Thank you!

I’m not following unfortunately. The related articles is a widget that can be activated or removed from the theme panel as the screenshot above suggests. This is the widget: http://screencast.com/t/a7XeyV2POvq – https://forum.tagdiv.com/related-articles/
Do you want to remove it from your site or do you want to remove parts of it as I do not understand your request.
Thanks.

Hi,
Well you can try the method from the replies above: http://screencast.com/t/MNxvmeXdgwXq
You can change these values and set them to your preference.
Thank you!

Hi,
Unfortunately we have not received any email from you that is why you have no answer. Please send us an email again at contact@tagdiv.com and provide a link to this topic so we can identify you.
Thank you!

Hi,

In this case if there is no plugin or no js that can interfere with the theme code, the only thing left to do is contact the profitshare guys and ask them why your links are not getting the required conversions. Maybe they can provide a clue of why this is happening and shed light on the subject. It’s their service after all…

Thanks.

Hello,
Please check your system status parameters by following this guide and increase them as suggested here:
https://forum.tagdiv.com/system-status-parameters-guide/
Then check your settings again.
If this still does not work, please send us an email at contact@tagdviv.com and provide wp-admin so we can take a look into this matter. Please also include a link to this topic so we can identify you.
Thank you!

Hi,
I will add this request to our suggestion list and if more people request it we will implement such an option but I cannot promise anything though as the development team has the final word.
Thank you!

Hi,
I have checked your website and saw a bunch of issues. Js errors in your console,, mixed content errors (SSL issue), the search icon and the menu are not aligned. The mobile menu icon is also not aligned to the logo on mobile. This can only be one of 2 things. Either you have custom modifications that were not done properly or there is a plugin conflict.
If you have modifications, please try to restore the theme to it’s default state and check if the issues are still there. If you did not customize anything, then please disable ALL plugins except visual composer, clear cache and reset cdn files. Then check your website again.
Let us know how it goes.
Thanks.

Hello,
There seem to be lots of spaces added by wordpress. Please try to recreate your List items. Try to access text mode in the editor and remove the $nbsp tags, or simply delete the list and create a new one.
Thank you!

Hello,
You can filter the categories you want to display in the big grid by accessing the block settings: https://forum.tagdiv.com/block-settings-tutorial/
Thank you!