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tagDiv Staff
Passionate for gaming, mountain biking and traveling. I face every task as a new challenge to bring my skills to the next level.
Bogdan B.
tagDiv Staff

Hello,
We are not familiar with that particular plugin so we cannot say for sure how it should display the tags or categories. The plugin is not tested so we cannot say for sure how to make it display certain categories or tags.
Maybe the plugin author can provide some answers.
Thanks.

Bogdan B.
tagDiv Staff

Hi,
You can use this code:

#td-full-screen-header-image .td-backstretch{
transform: translate3d(-50%, -100px, 0px) scale(1.14, 1.14)!important;
}

The middle value from the tranlade3d property is the vertical alignment (-100px). Increase or decrease this value.

Thanks.

Bogdan B.
tagDiv Staff

Hello,
I’m not sure how the moz tool works, but the google structure data reveals no errors: http://screencast.com/t/wKjDSb9E5
If you inspect your website with the browser inspector and search for schema information you will find it is present as our theme provides it: http://screencast.com/t/HlpolsET
Here are the occurrences found for schema information in our theme files: http://screencast.com/t/X6knjpiogKId
I hope this helps.
Thank you!

Bogdan B.
tagDiv Staff

Hello,
Our theme is compatible with ie9, but ie8 is way to old for most elements in our theme. Please provide a link to your website and provide a few details of the problems on ie9 (ie8 is not compatible).
Thank you!

Bogdan B.
tagDiv Staff

Sorry for not replying to any of this guys but google translate does not seem to translate properly. If you require assistance from us, please let us know.
Thanks.

Bogdan B.
tagDiv Staff

hi,
As i replied in the other topic, this could be a plugin conflict. We have no reports of such issues with our themes and we cannot recreate the issue on our end. Please disable all your plugins except visual composer, clear your cache and reset cdn files. Then test your menu again.
Thank you!

Bogdan B.
tagDiv Staff

Hello,

1) I have checked your website and there seems to be some modification done to the menu. If I attempt to remove the sticky menu, your main menu disappears ass well. please revert your modifications to the menu to the theme default. If you do not have any modifications, then please try to disable all your plugins except visual composer and try to use this code:
.td-affix .td-header-sp-logo{
display:none!important
}

This should only remove the sticky menu logo. Not the main menu as well. (It works as expected on my end but in your case it removes the main logo as well)

2)I have checked your logo but could not find anything weird:
>1018px: http://screencast.com/t/v2epvkhYc
<1018px: http://screencast.com/t/23stlGWeU9U
Please provide more details as to how you want to skip the section between the 2 sizes

Thanks.

Bogdan B.
tagDiv Staff

Hi,
That’s the information we needed. In order to add code to a block, you can modify the specific file for every module (blocks are made up of modules): http://screencast.com/t/oIIZeKWbl4
You can verify which block uses which module here: http://screencast.com/t/yaKm2ihTvm
It might require a bit of css for positioning after you add the code.
I hope this helps.
Thank you!

Bogdan B.
tagDiv Staff

Hello,
Unfortunately there is no easy way you can add a custom link to the mega-menu. The list is created dynamically, so you need to add a dynamic link to the menu so you can redirect it to the specific page. However this represents customization and unfortunately we cannot offer any custom work at the moment. We try to help out where we can but we do not have any quick solutions for this. Sorry. You can maybe try to redirect the “todo” category page to your page using 301 redirects.
Thank you!

Bogdan B.
tagDiv Staff

Hello,
The database will contain your posts, pages, categories, sidebars, theme panel settings and any custom code you use in the theme panel. You will not lose any information when updating.
Customization however will not be saved. And by customization i mean altering of the theme files. For that you will have to create a child theme, but even that is not safe as if the file you modify will get updated in a future version, you will need to update your child theme as well. The child theme does not provide an update-proof method, it simply delays the customization getting redone on every update but you will have to look in the changelog->modified files for every update to see if your modified file is on the list.
I hope this helps.
Thanks.

Bogdan B.
tagDiv Staff

Hello,
If want the 2 templates to be identical, you need to use the same template for them. If the menu has issues, then it could be a plugin conflict so please disable all your plugins except visual composer and clear your cache. Then test your menu again.
Let us know how it goes.
Thank you!

Bogdan B.
tagDiv Staff

Hi,

Basically you need to edit a few files and change a few values here and there. It’s not that complicated. This task does not require coding knowledge. You simply have to edit 2 files with a text editor (notepad++ is free) and edit or insert a few pieces of text. You will need to know how to copy and paste and type in a few things.
You will need to edit 2 files for this task: The first one is wp-config.php and the other is php.ini.
You can find wp-config.ini in the main wordpress installation folder.
In the wp-config.php you have to add this line to the bottom of the code:
define( ‘WP_MEMORY_LIMIT’, ’64M’ );
That’s it with this file. You now need to edit the php.ini file. This can be found in different places depending on your hosting provider. If you cannot locate it, please contact your hosting to let you know where you can find it.
In the php.ini file you have to edit a few numbers.
search for these entries and replace them with the corresponding values. They should look like this:
max_input_vars = 5000
max_execution_time = 300
post_max_size = 50M
If this does not help you on your task, then you will need to get someone to help you.

Thank you!

Bogdan B.
tagDiv Staff

Hi,
I will add this to our request list.
Thanks

Bogdan B.
tagDiv Staff

Hi,
You can check our official demo in this matter and you will see that your issue is not present http://demo.tagdiv.com/newspaper/. I could not recreate it on my end as well.
Please try to disable all plugins except visual composer and clear cache to rule out a plugin conflict.
Thank you!

Bogdan B.
tagDiv Staff

Hello,

Before trying the manual method, you can try a few things to get the demo install to work (the manual method is not a walk in the park. It’s easier if you get it to work automatically)
First thing you need to check is if you meet the newspaper system requirements:
https://forum.tagdiv.com/requirements-for-newspaper/
Then you need to increase your system status parameters:
https://forum.tagdiv.com/requirements-for-newspaper/
These 2 will be required not only for the demos, they are requirements for the theme’s functionality.
Then, if the demo still won;t load, you need to check if you have the correct permissions on your upload folder. If not you can use the c-panel to change permissions (set them to 777) or if you do not have access to the cpanel, please contact your hosting provider. Another thing you can check with your host is to unlock the demo if there is some setting which blocks access to it.
If all of these will not do it, please send us an email at contact@tagdiv.com and request the manual instalation and we will provide the XML file for the specific demo you want to import.

Thank you!

Bogdan B.
tagDiv Staff

Hi,
This post is 2 years old. The screenshots do not work anymore and the code will not work as well because the theme was updated many times since then. You can follow this topic to see how you can add the modified time/date:
https://forum.tagdiv.com/topic/how-to-add-last-updated-time/
Thank you!

Bogdan B.
tagDiv Staff

Hello Charlie,

1) This happens because when you set a fixed height to the imge, it loses responsiveness. It will keep the set height on mobile as well. In this case you need to exclude the mobile version by targeting the viewport size with css. You can use the code like so:
@media(min-width:767px){
.td-post-template-6 .td-post-header {
height: 500px !important;
}
.td-post-template-7 .td-post-header {
height: 500px !important;
}
}

2)You can change the name from the translations section of the theme panel: http://screencast.com/t/x49Vt6hxYvTR

3)Our theme uses the wordpress time and date format so you can change it from the wordpress settings: http://screencast.com/t/9aQfuYWCmCi
You can do an online search on how to customize wordpress date and time.

4)You can use css to target only category pages like so:
.category .entry-date{
display:none!important
}

Thank you!

Bogdan B.
tagDiv Staff

Hello,
The adrotate plugin is not officially tested but it works with our theme as many people use it successfully with our themes. You need to place the ad code in the plugin field and then place the shortcode provided by the plugin in our ad spots in the theme panel.
Thank you!

Bogdan B.
tagDiv Staff

Hello,
Duplicate images on smartlists usually are the result of using the photon feature of jetpack. If you use this feature please disable it as it is known to cause issues with our theme.
If the problem is still there, please try to disable all plugins except visual composer and clear your cache as other plugins could also conflict with the smartlists.
Let us know how it goes.
Thanks.

Bogdan B.
tagDiv Staff

Hello,
This happens because you did not use the complete url in the social sharing fields.
Please use the url like so: https://www.facebook.com/TagDiv/ including the https part
Thank you!

Bogdan B.
tagDiv Staff

Hi,
You can use the seo yoast breadcrumbs if you want. You can follow this topic to see how to implement them: https://forum.tagdiv.com/topic/use-yoast-breadcrumb-instead/
Thank you!

Bogdan B.
tagDiv Staff

Hello,
Unfortunately the website you provided does not work. Please provide the correct website so we can inspect this issue.
Thank you!

Bogdan B.
tagDiv Staff

Hello,
Unfortunately the theme has no such option. You can either find a plugin that can do it or hire a freelancer to hard-code it. Sorry. The plugin version will only work on posts as our modules and blocks from the homepage are custom made and plugins cannot recognize the code as they are built for standard wordpress code. (This is the case with all premium/custom made themes)
Thanks.

Bogdan B.
tagDiv Staff

Hello,
The code does not apply first because yopu use an id selector # not a class selector: . (top menus uses id’s, the main menu uses classes)
and you also need to have it set to important so it will not get overwritten:
.menu-item-360 a{
color:#FF0000!important;
font-weight:bold!important;
}

I hope this helps.
Thank you!

Bogdan B.
tagDiv Staff

Hello,
Our theme does not use another version for mobile devices. Your page will be the same one only styled differently. You need to set up your page on the desktop version and the mobile version will adapt to what you set in visual composer. You can follow this tutorial on how to use visual composer: https://forum.tagdiv.com/how-to-use-visual-composer/ and this video for a more dynamic experience: https://www.youtube.com/watch?v=ss-BEobegAw
I hope this helps.
Thank you!

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