Hi,
Replied via email.
Thank you!

Hi,
Please send us an email at contact@tagdiv.com and provide wp-admin so we can inspect this issue in the back-end to see why this is happening.
Please also include a link to this topic.
Thank you!

Hello,
The smoothscroll function was added for google chrome as scrolling on chrome is very jagged. There is no option for mobile or desktop though. There is only an option to activate or deactivate across all platforms: http://screencast.com/t/6AgvaaSaq0QI
Thank you!

Hello,
The sorting option for the featured category returns the posts in descending order. The latest posts. If you select a category from the category filter and use the featured sorting option, the theme will grab the featured posts from that particular category in descending order. If you select the featured category itself from the category dropdown, then it will display featured posts from all categories.
I hope this helps.
Thank you!

Hello,
I assume that is a post template not a homepage post element in visual composer.
If it’s post template 8, then you can use this code to deactivate the breadcrumbs:

.single_template_8 .entry-crumbs{
display:none!important;
}

This will only deactivate them in post style 8. If you want to deactivate them on another post style, you can duplicate the code and change the post style number.
Thank you!

Hello,

You can use custom css to increase their size as we use fonts for these icons:

.td-social-icon-wrap .td-icon-font{
font-size: 26px;
width: 48px;
height: 35px;
line-height: 36px;
}

.td-social-style-2 .td-icon-font {
font-size: 26px;
width: 48px;
height: 48px;
line-height: 46px;
}


You can change the values in the code to get the results you want.
Thank you!

Hello,
Unfortunately there is no option in the theme for this at the moment as there are no different versions of the website for tablet, mobile or desktop. It is the same site with the same content. We cannot provide an easy solution for this as it will have to be hard-coded. If you truly need this customization, we recommend hiring a freelancer to help you out.
Thank you!

Hi.
I have checked your webiste and saw that both examples provided have titles and breadcrumbs: http://screencast.com/t/bnQuwFWqhFy The fact that is now displaying both the titles is strange as the default template does not display the titles. Only page builder + page title has the title visible: http://screencast.com/t/hkQXjKEyd3b and your pages do not have the same template selected. Maybe you have some custom modifications in place.
I have also checked the menu but it seems to display fine. I found no problems with it
Thank you!

Hi,
You can only target that area with css. You can use this code to do it:

.sf-menu ul{
background-color:grey!important;
}
.td_mega_menu_sub_cats{
background-color:grey!important
}

Thanks.

Hello,
You can change the font color by using this custom css:

.home .entry-title a{
color:white!important;
}
.home .td-excerpt{
color:white!important;
}

I only made it to apply on the homepage. If you wish to apply it across the whole website, simply delete the ‘.home’ class.

Thank you!

Hello Rana,
Unfortunately blocks were not designed to work like that. The block shows the featured image and the excerpt of the post and if the image or title is clicked, it will open the post, not the image itself. Unfortunately in this situation, the plugin solution does not work as well as our blocks are custom made so plugins cannot recognize the code. If you wish to change this behavior, you will have to hire a freelancer to help out as the code will have to be modified in order to achieve this.
Thank you!

Hello,
This could be a number of things. you can first try to disable all your plugins except visual composer and clear your cache. There might be a plugin conflict that is affecting the design options. If the problem is still there, you can check your system status: http://screencast.com/t/PJYc4byHsmQn and make sure you increase these values by following this guide: https://forum.tagdiv.com/system-status-parameters-guide/
Thank you!

Hi,
your homepage is indeed a page and it has this ID: http://screencast.com/t/BmtNEbOX5bGC
You will have to look for it in the page section and it should be there. If it isn;t, please provide wp-admin again so we can take a look as the old one you provided does not work anymore. (contact@tagdiv.com)
Thank you!

Hi,
You will need to provide more details as to what you intend to do with the code and where it should display the content so we can point you to the correct file for the code implementation. There are different php files for different locations so please exemplify exactly what you intend to do.
Thank you!

Hi,

I have checked into this and it seems that chrome on iOS has this issue. It seems it renders a bit slow and that is why the background is visible. It only happens if you scroll fast enough so chrome cannot keep up the pace. (It also happens on our live demo but not so visible as on your website as you have more elements on your webpage and it is heavier on chrome’s renderer) There is a way you can diminish this effect, if you deactivate the smooth scroll from the theme panel :http://screencast.com/t/N9MdKGl1yt
You can also try to disable/enable the lazyload animation as well to see if it has any effect on rendering speed: http://screencast.com/t/9SnvsJFM
Another thing you can do is to increase your page loading speed: https://developers.google.com/speed/pagespeed/insights/?url=http%3A%2F%2Fwww.comics2film.com%2F&tab=mobile
You can follow this guide to see how you can have a better loading time:
https://forum.tagdiv.com/search/faster/

I hope this helps.
Thank you!

Hello,
I have checked your website and see what you mean now. This issue is also present on our live demo. This is a known bug and we are working on a fix for it. Hopefully in a future version of the theme we will be able to implement a fix for this.
Thank you!

Hi,
Please recheck your modification. Those are the 2 files needed for the modification. You can copy and paste an existing custom ad from td_panel_ads and simply rename it to custom ad 6: http://screencast.com/t/8POPMCrgbW and then add it to the array in td_config: http://screencast.com/t/OUFXiXe0ax
Thank you!

Hello,
I have checked into this issue and it truly seems that the widgetized sidebar title does not get the theme css style. You can however create a workaround for it if you add a raw html element above the widgetized sidebar (and remove the widget title) and enter this code in it:

<h4 class="block-title">
<span>My Title</span>
</h4>

It should look like so: http://screencast.com/t/FE3UepgVl1
And now your title should get the styling as it should.
I will add this issue on our bug list and we will fix it in a future version of the theme.
Thank you!

Hello,
Please provide more details as to what you want to implement and where. The visual composer raw html elements do not accept php. This has to be implemented in the theme files.
About your plugin, we have not tested it and we cannot say for sure if it is compatible with our theme.
Thank you!

Hello,
Our theme does not have any rss option, but you can do it with plugins. We have no tested rss plugins so we cannot make any recommendations but our users recommend ‘rss agregator’.
Thank you!

Hi,
Please disable all your plugins except visual composer, clear cache and reset cdn if you use it. Plugins are the number 1 reason for website issues. If the problem is still there after you disable the plugins, (and if you do not have customization made to the theme files) then please let us know so we can investigate this further.
Thank you!

Hello,
If the menu item is not clickable on your desktop version as well, it means it is not a category link. If you have the default demo menu we created, it is made with custom links and the menu item itself is not clickable as it links to ‘#’. Please recreate your menu using category menu items not custom links. Then the menu item will be clickable.
example: http://screencast.com/t/yCesMB4q
Thank you!

Hello,
The images usually disappear when you have an js error (mostly caused by plugin conflicts) Please try to disable all your plugins except visual composer, clear cache and reset cdn if you use it.
Now your images shopuld display fine and you need to identify the conflicting plugins.
Thank you
PS (please create a new topic when having an issue).

Hello,
Please follow my tutorial on page 1 here to see how to properly set up your social counter: https://forum.tagdiv.com/topic/social-counter-facebook-fan-count-incorrect/
Thank you!

Hello,
We already have this suggestion on our update list but it;s the development team that will decide if it will get implemented or not. Until such time, you can follow this topic to see how it can be done from the theme files:
https://forum.tagdiv.com/topic/block-4-view-by-oldest/
I hope this helps.
Thank you!