Hello,

The theme live search returns only posts. Products however are returned after pressing the search button. If you want to change this behavior, you have to change the theme core files to set the products to display in live search also. If you do not want to alter the files you can maybe use a plugin, something like https://wordpress.org/plugins/yith-woocommerce-ajax-search/.
I hope this helps.

Thank you!

Hello Findlay,

We have not tested this particular plugin with our theme and cannot provide a quick solution for it. It seems that the theme and the plugin use 2 different methods to get the image thumbnail. The theme uses get_post_thumbnail method – http://screencast.com/t/Wljq5UlkX1e1 The plugin could be using this method: https://codex.wordpress.org/Function_Reference/the_post_thumbnail.
In order to make them compatible you have to modify either the theme or the thumbnail to use the same method for grabbing thumbnails. Unfortunately it will be no easy task and it will require a bit of coding knowledge. We suggest you hire a freelancer to do it for you if you cannot manage it because we cannot offer custom work at the moment.

Thank you!

Hello,

It depends on the grids you want to create. You can add different elements in visual composer when you edit your page. You can read this tutorial in our documentation: https://forum.tagdiv.com/how-to-use-visual-composer/ or watch this video: https://www.youtube.com/watch?v=rgWqozuqmJk
I hope this helps.

Thank you!

Hi,

You can read this topic about how to increase the width of the title background to achieve the effect you wanted.: https://forum.tagdiv.com/topic/width-of-widget-title-background-color/

Thank you!

Hi Jacob,

That is the problem with responsiveness. Your viewport is maybe smaller than mine so when you narrow down the screen, they will fall one under the other. That is why i said it requires further work so you control the div’s containing the social icon, logo and date for each viewport. If requires CSS coding and use of media queries. https://developer.mozilla.org/en-US/docs/Web/CSS/Media_Queries/Using_media_queries. If you cannot manage it, you can hire a freelancer to do it for you as we cannot offer custom work at the moment. We try to help where we can and make small customizations to set people on the right path to reach their goals.

Thank you!

Hello Alfredo,

The thumbnail size of big grid 3 is 534 X 462. Please make sure your images are bigger than these sizes otherwise your images will not fit the big grid. As for the YouTube video thumbnail, the theme does not control the image size of the YouTube video’s featured image. You could try to regenerate your thumbs using ‘Force regenerate’ and if the problem is still there, you can use the ‘Thumbnail upscale’ plugin.

Thank you!

Hello,

The settings in the theme panel are the same for the child theme and the main theme because both themes use the same database. As for the theme panel color, the default one is a dynamic one. If you set it different from default (to white for example) it will remain white on all menus selected. Normally the color should not have changed if you did not set it from the panel.

Thank you!

Hello Andy,
You can use this custom CSS to do it. Depending on the image you use, it may need a few adjustments.

@media (max-width: 767px) {
.backstretch{
background-image: url("YOUR IMAGE LINK HERE")!important;
}
.backstretch img{
display:none!important;
}
}

Thanks

Hi,

Unfortunately in order to get the other products to display on a separate line proves to be quite a difficult challenge. The page was designed in such a way that it detects which is the first and last element in a row and adds extra classes to them. Changing this order requires modifications to the woocommerce functionality and customizing it’s code in order to override the first and last elements in a row. It is a complicated task and requires quite a bit of custom work which unfortunately we cannot provide. You can hire a freelancer to do it for you if you want. Unfortunately there is no easy solution for this.

Thank you!

Hello,

You can edit your shop page in visual composer and add a product categories element which will have the desired effect. You also have some controls from the element settings.
http://screencast.com/t/SAEhPu2HnpxW – http://screencast.com/t/jJMgWK042uz

Thank you!

Hello Grood,

When you create a category or edit an existing one, there is a description filed you can use: http://screencast.com/t/qKz5OJBR

Thank you!

Hi,

It can be done using custom CSS.
top ad:

.td-g-rec-id-content_top{
float:left;
padding:15px
}


You can change the padding value and the position of the float: left or right.
The bottom ad is already floated right. You can move it left if you want:

.td-g-rec-id-content_bottom{
float:left;
}

Thanks.

Hello,

Please switch to the main theme and see if the header style works in the main theme as well. If you modified the theme main files, you can download the theme again and just replace the files modified.

Thank you!

Hello,

If WpSmush did not wok out for you, one of our users suggests this plugin: https://wordpress.org/plugins/ewww-image-optimizer/
We have not tested this plugin and cannot say for sure if it will work or not, but you can give it a try.

Thanks.

Hello,

This is not an easy task, you need to modify the code to make floating ads but I’m not sure if Google allow this.I think it’s against their TOS. Maybe you can find a plugin for floating ads. Something like: https://wordpress.org/plugins/floating-ad-rotator-with-tracking/

Thank you!

Hi,

1) The Woocommerce breadcrumbs are commented out in the code. You can uncomment the breadcrumbs from the woocommerce template to make them display – http://screencast.com/t/PVp3i4U72.

2) Please provide us with a link to your problem so we can take a look. If you do not want to post the link here on the forum, you can send us an email at contact@tagdiv.com. Please paste a link to this topic as well so we know who you are.

Thank you!

• This reply was modified 10 years by Bogdan B..

Hello,

This error comes from WordPress not our theme. You can maybe find an answer on their forums:
https://wordpress.org/support/topic/http-error-on-image-upload-still
https://wordpress.org/support/topic/http-error-on-media-upload-wp-39
https://themeskills.com/fix-http-error-when-uploading-images-to-wordpress/
I hope this helps.

Thank you!

Hello Kohram,

The spacing is a design option added in CSS. Use this code to override the default values:

.td_block_9 .td_module_8{
padding-bottom:1px!important;
margin-bottom:1px!Important;
}

result: http://screencast.com/t/YJvVjPMLLi

To reduce font-size use this code:

.td_block_9 .td_module_8 .entry-title{
font-size:12px!important;
}

Thank you!

Hello,

This is because your logo cannot be found in the specific folder http://screencast.com/t/CN7zPcyfF. Please remove your logo from the theme panel and upload it again. http://screencast.com/t/rNBTn8ViaOp

Thank you!

Hi George,

Actually the containers have the same height. http://screencast.com/t/Ma2TDzackqHD – http://screencast.com/t/8RttBgfQ
You can try different blocks on your sidebar or page because all blocks have different designs.

Thank you!

Hello,

You can achieve this by adding a border to the sidebar. Use this custom CSS:

.single-post .td-ss-main-sidebar{
border-left: 2px solid grey;
padding-left:10px;
}

Add it in the theme panel->custom CSS box

Thank you!

Hello,

Unfortunately it is hard to say which option gets implemented in the next update because we have hundreds of suggestions and requests and the developer has the final word on what makes it in the next update. We cannot say if this option will be present or not in our future updates but i will add it to our suggestion list.
As for the plugin, we have not tested it and do not know if it will work properly with our theme or not. You can maybe find a free one to test out and see how it goes.(something like https://wordpress.org/plugins/business-directory-plugin/)

Thank you for your suggestion.

Hello AilyRoot,

The random 7 days sorting was built like that.
You can alternatively use another sorting method if you want to show latest posts or popular 7 days.
Maybe in a future update this option will be implemented as well. I will ad your suggestion to our list.

Thank you!

• This reply was modified 10 years by Bogdan B..

Hello,

Unfortunately we have not tested this add-on with our theme and cannot provide an answer if it will work or not.
Maybe you can find some free add-on from the dashboard and test them out with a bit of trial and error.

Thank you.

Hello,

Yes it works. You can use modules in the child theme. Just make sure you create the specific path for your file as shown in our tutorial here: https://forum.tagdiv.com/the-child-theme-support-tutorial/

Thank you.