Hello,

I see that you are using the old newspaper 4 version. Keep in mind that updating from version 4 to 6 is like switching to a whole new theme, because that is what newspaper 6 is.
Please check this topic here: https://forum.tagdiv.com/topic/update-from-4-6-3-to-6-5-1/
And this one here: https://forum.tagdiv.com/topic/update-to-6-5-from-4-6/
Another thing is that some plugins might not work on version 6 at all, so please them as well(except theme ones) and enable them one by one to check for problems.

Thank you

Hi,
You can check this topic: https://forum.tagdiv.com/topic/update-to-6-5-from-4-6/
You can update directly to the 6.5.1 version.
Thank you!

• This reply was modified 10 years by Alin [tagDiv].

replied via email
thanks

Hello Alex,

Please double check your modification, you might have missed something. I tested this at my end and it works.
Make sure you place your code in the right section of the file.
You also have to check some settings for comments to work. There are 2 settings in the theme panel you have to activate:
1) post comments (page comments do not work if post comments are deactivated) http://screencast.com/t/ecIldmOm
2) page comments: http://screencast.com/t/AoGZFQjqlfC
3) discussion settings: uncheck: http://screencast.com/t/5RXDPrf7xhY
4) discussion settings from page edit: http://screencast.com/t/xRBACE9Tjh

If all of these conditions are met the comments should appear on your page.

Thank you!

Hello Sergey,

Unfortunately the theme has no option to control that.
You have to use a plugin to do it. Unfortunately we have not tested this type of plugin so we cannot make a recommendation. Use a bit of trial end error and find one that works for you!

Thank you!

Hello Thierry,

In order to place a title above the photo, you need to create a spanclass image-header element and h2 element inside the divcontaining the image like so:
http://screencast.com/t/9bU4XkbfTp
Then use this custom css. I added the whole bunch in here so replace what you have in the theme panel with this one
Here is the whole bunch:

.full-image{position:relative!important;}
@media(min-width: 1141px) {
.td-page-wrap .full-image {
left: -37%;
position: relative;
transform: translateX (20%);}
.full-image img {
max-width: none !important;}}
@media(min-width: 1141px) {
.td-post-content .full-image {
left: -20%;
position: relative;
transform: translateX (30%);}
.full-image img {
max-width: none !important;}}
.image-header h2{
color:white;
position: absolute;
bottom: 80px;
left: 200px;}

You can edit the title position here at the bottom of the code. There are 2 parameters: left and bottom. Change these values to re-position your title.
result: http://screencast.com/t/J391Xx48aPH

Thanks

• This reply was modified 10 years by Bogdan B..
• This reply was modified 10 years by Bogdan B..

Hello Toni,

You have to put a comma (,) after the last value where i showed you: http://screencast.com/t/rYcuX3BTHnk
Place it after 'number'=>100

Thank you.

Hello Richard,

These are the icons used by our theme: http://screencast.com/t/W6V493fR
You can use them by making an <i> element with a class of for ex: td-icon-logout. This will display the logout icon.

Thank you!

Hello Sejpost,
In order to modify the theme files you need to know a bit of php. Just adding the shortcode is not goiung to cut it this time. You have to change the code a bit and use $buffy .=

Add this code:
$buffy .= do_shortcode('[td_block_ad_box spot_id="custom_ad_1"]');

here:
http://screencast.com/t/RpjhhiByvjoi
The result:
http://screencast.com/t/22LUCz3KP6s5

Thank you!

Hello,

Please make sure you update visual composer properly: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
I have tested this on my end, and could not recreate the problem. Please try to disable all your plugins except visual composer and see if one is conflicting with the new version of VC.

Thank you!

Hi,
If you do not want to use the features of visual composer, you can disable it, but you will not be able to use it’s features anymore. It can be done, but it limits customization. And if you already have pages created with visual composer, they will not work anymore.
If you remove it, it will still appear in the theme panel but not active: http://screencast.com/t/gQ7cuDJeb
Thank you!

Hello,
We have inspected your issue and it is your ad. Please double check your ad code (post template 12, 13 http://screencast.com/t/i5Fd8KGLAJ) because the site cannot access your ad image anymore.
Thank you!

Hello Toni,
Unfortunately the theme doesn’t have an option to order categories on ajax filter. You can achieve this only if you modify the code.
An alternate solution is to order categories by slug name – http://screencast.com/t/rYcuX3BTHnk and change the category slug name – http://screencast.com/t/VwVbeZwv1cHx – http://screencast.com/t/LiJuR5WhsY

‘orderby’ => ‘slug’

I hope this helps.
Thanks!

Hi nathan,

I have checked your site and saw the problem. Please try to disable all your plugins except visual composer, clear your cache and check again.
If the problem is still there send us an email at contact@tagdiv.com with your login info so we can take a closer look at the problem.

Thank you!

Hello Arafat

The theme requires visual composer to work properly. That is the only one that must not be deleted. The rest, you can deactivate from the theme panel:http://screencast.com/t/53EvqrffVqh or simply delete them from your plugins directory.

Thank you!

Hello Jeremy,

The theme does not have such an option so you can maybe find a plugin for that. We have not tested this type of plugin so we cannot make a recommendation. You have to try some plugins out and see.

Thank you!

Hello Bintmusic.

Only visual composer was updated due to a security issue. Nothing else was changed.
You can update just the visual composer plugin.

Thank you!

Hello Rick,

Newspaper 6 is a whole new theme that is released for free for all of our existing customers so an update from 4 to 6 may cause the same issues as switching to another theme (but we did try to maintain compatibility where ever possible).
Always make a full backup of your current installation – https://codex.wordpress.org/WordPress_Backups and then do a clean update, meaning that we recommend that you delete the old version of the theme before uploading the new one – https://forum.tagdiv.com/how-to-update-the-theme-2/ update also the plugins that come with the theme files from the /plugins folder. In the “how to update” guide is specified that you will have to run the script that will import from database your settings.
The shortcodes have been changed so old ones will not work anymore. Also you have to update the child theme(if you use one), please note that old files customization or custom css will not work with the new version and you will have to adjust and re-add them.
Bottom line is that newspaper 6 is a whole new theme built from scratch.
Hope this helps!

Thank you!

• This reply was modified 10 years by Bogdan B..

Hello,
You can remove the smartlist number by removing or commenting out this code:
http://screencast.com/t/eCFcBYZy
Then you need to remove the title’s padding to move it to the left:
You can do this with 2 methods. Either put this code in the theme panel->custom css

.td_smart_list_6 .td-sml-current-item-title {
padding-left: 0!important;}


Or you can edit the style.css file and set padding-left to 0:
http://screencast.com/t/yZtz4utoN
Keep in mind that if you update, modifications to style.css will be lost.

Thank you!

Hello,

I have added your suggestion to our list of updates but the developers get to decide what gets implemented so it’s hard to say for sure but hopefully it will be implemented in a future update.

Thank you for your suggestion!

Hello,

You can use a custom CSS code for a quick fix:

<code>.single .wpb_gallery.wpb_content_element.vc_clearfix {
margin-bottom: 0;
line-height:0;
}
.single .wpb_gallery .flexslider {
margin: 0 0 20px !important;
}

Just place the code in the theme panel->custom CSS: http://screencast.com/t/NmFbmhpyPE1l
The result: http://screencast.com/t/JNo6YHw0Tn

Thank you!

• This reply was modified 10 years by Alin [tagDiv].

Hello radiolip,

Unfortunately the theme does not have such an option implemented, but you can make an author list by using a plugin. Something like: https://wordpress.org/plugins/author-avatars/
For refunds, you have to make a request via email at contact@tagdiv.com

Thank you

Hello,

I have checked your site but it can’t be accessed. Let us know when we can take a look and see the problem so we can come up with a solution.

Thank you!

Hello Ryan,

I understood your request and suggested a type of plugin. Might not have been the best example :). Unfortunately you have to find a plugin that has that option yourself.
Hope you find one that works.
Thank you!

Hi,

That is because you did not follow the steps properly. You have to delete the plugin version you already have installed and only after deleting you can install the new version as STEP 2 suggests. The error points out exactly that: the folder already exists. There has to be no folder with that name in order for one to be created.

Thank you!