Sorry but we do not have a customization department so we cannot offer such services. You can hire a freelancer from sites like studio.envato.com if you need custom work done on your site.

Thank you!

Hello,

Sorry but our theme does not have such functionality. Maybe you can find a plugin that can provide this functionality.

Thanks.

Hello,

Sorry but you cannot sort posts in the admin panel except by date. Asc or Dsc
You can maybe find a plugin that can offer this functionality.

Thanks.

Hello Marcus,

Sorry but our theme does not have any such options. Maybe you can find a plugin that can offer such functionality. Unfortunately I cannot recommend any as we have not tested any such plugin. Maybe one of our users can help if they have experience with such plugins.

Thanks.

Hello,

Sorry for the inconvenience, but due to how the single image was created, some images will create this space. The simplest solution to this issue would be to replace the single image element and use a “column text” element instead, creating the layout with image and text directly in the tiny mce editor.

Thank you and sorry for the inconvenience.

Hello,

The default exit functionality is pressing the x. There is no functionality added to the mobile menu to detect the home or back button on your mobile device. The menu is opened and closed by the theme icons. The hamburger/hourglass for opening and the x for closing.
So is not a ‘bug’. It is simply the way our mobile menu was built.

Thank you!

Hello,

Please check this solution:
https://forum.tagdiv.com/topic/top-header-menu-on-mobile-3/
If you cannot get it to work properly, please provide a link to your site so we can inspect it.

Thank you!

Hello,

I’m not sure what you mean by ‘unconfigured’. Please provide more details to what happens when editing the homepage. It should not affect anything else except for that homepage and the modifications you make.

Thank you!

Sorry but there is no official method of removal for the lighbox. You can try this user submitted solution: https://forum.tagdiv.com/topic/double-lightbox-showing-up-in-gallery/

Thanks

Hello,

Please use this guide to update: https://forum.tagdiv.com/how-to-update-the-theme-2/ and
Please update your theme plugins as well. Deactivate and delete the current ones you use and then install them again from the 8.7.3 theme package.

Thank you!

Hello,

The ads work just fine for all the ad spots and links you posted. I cannot see the issue.
However there is something you can try.
Install adrotate and insert your ads through the plugin. In the theme ad fields, place the adrotate shortcodes. This will bypass the theme ad system. This way you can rule out the theme’s interference over your ads.

Thanks.

Hello,

Since the amp plugin is a ‘plugin’, you should change the plugin files, not the theme files. Changing theme files will have no implication on the plugin. Not in this case anyway.
Try to add the code here: https://www.screencast.com/t/r6pHCFYbnCr

Thanks.

Hello,

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

Please make sure your FB key is set to ON as topics in my previous reply mention.
https://www.nop-templates.com/boards/topic/3388/facebook-integration-locked-due-to-recent-press-privacy-concerns

Thank you!

Hello Phil,

This happens because you use the mobile theme plugin. Please read this guide to learn about the mobile theme and it’s functionality. https://forum.tagdiv.com/the-mobile-theme/

Thank you!

Hello,

Our theme uses a few different blockquote designs you can check out: https://forum.tagdiv.com/post-formats-for-tinymce/
There is already a design for left blockquotes under the formats section.
If you want to remove the margin on the default quotes, you can use this code:

.td-post-content blockquote{
margin: 33px 0% 38px;
}

Thanks.

Hello,

You can create a custom page in the tagdiv composer containing the newsletter form. You can use a column text element or a raw html element to place custom html code on your page.

Thanks.

Hello,

You use a single image element on that page. When adding the image to the page you have an option for the size of the image you prefer: https://www.screencast.com/t/8quVBQ4kR
This will not be done automatically.

Thanks.

Hello,

I’m not sure what you are referring to. Please provide more details so we can better understand how to help.

Thanks/

Hello,

This is because your posts come without a featured image. Please read this guide: https://forum.tagdiv.com/featured-image-or-video/
The blocks require a featured image or video set for the posts. If your posts do not have one, then there will be no image to show in the blocks.

Thanks.

Hello,

Our theme allows the sidebar to be positioned either left or right but you cannot have both at the same time. Only on pages can you achieve this in the tagdiv composer. On posts and other templates besides pages, this cannot be accomplished.
Please read this guide: https://forum.tagdiv.com/smart-sidebar-2/

Thank you!

Hello,

I do not see the issue now:
http://www.gamersgreed.com/crash-bandicoot-n-sane-trilogy-easter-eggs-references/amp/
https://www.screencast.com/t/9sYJaTXoMjp2

Please check again.
Thanks

Hi,

Please read this guide:
https://forum.tagdiv.com/page-templates-2/

Thanks.

Please read this guide: https://forum.tagdiv.com/page-templates-2/

Thank you!

Hi,

@piotrekkruk
Please use this guide to update: https://forum.tagdiv.com/how-to-update-the-theme-2/ and
Please update your theme plugins as well. Deactivate and delete the current ones you use and then install them again from the 8.7.3 theme package.

@smartyseo The footer instagram seem to be working just fine now.

Thanks