Hello elawrenc01,

Before each update, you should make a full backup to your website to avoid losing all of your data. Also, this core file where is made this change cannot be overwritten in Child Theme. Please check our documentation from here -> https://forum.tagdiv.com/the-child-theme-support-tutorial/

Thanks for your understanding!

Hello,

Try to use the code below and place it in Theme panel -> Custom CSS area.

The code is ->

@media(max-width:767px){
.td-post-content p{
font-size:20px!important
}
}

Thanks.

Hello mirsva,

If you want to the same layout of your pages on mobile devices, you should not use the Mobile Theme plugin. If you disable this, the theme will automatically be switched to the general responsive layout. If is not what you mean, please provide more details so I will be able to provide a more accurate response.

Thanks for your understanding!

Hello unochoiwordpress,

Unfortunately, I do not exactly understand what you mean, sorry! Please provide more details about your request so I will be able to provide a more accurate response, sorry! Also, provide some useful screenshots of the problem.

Thanks.

Hello paperweight,

Most likely, the site migration was not done correctly! We recommend using the WP Duplicator plugin to do this process, according to our documentation from here -> https://www.elegantthemes.com/blog/tips-tricks/duplicator-an-easy-way-to-back-up-copy-or-clone-your-wordpress-content

The Duplicator plugin is recommended by many users when migrating or creating copies of the website.

Thanks for the message!

Hello bobbymc,

Replied via another topic.

Thanks.

Hi,

Ensure that you have updated the theme to the latest version of it via FTP way, clear all the caches and check the results. The option for mega menu should appears here -> https://forum.tagdiv.com/mega-menu/

Thanks.

Hello noori020,

Unfortunately, at the moment, does not exist any such an element on our TD Composer page builder. Another alternative for you would be to enable both plugins at the same time and for a page which you want to use the Tabs element you have to use only the Visual Composer and do not edit it with TD Composer. For that page, you will have to use only Visual Composer.

Thanks for your understanding!

Hello Codywoodworth,

Please provide your website URL so I can take a closer look at it and also, so I will be able to provide a more accurate code.

Thanks for your understanding!

Hello,

Please deactivate and delete all of the theme plugins (the ones starting with TD) and install them again from the latest theme package you download from Envato.
The plugins must be updated as well. I saw that you are using the Mobile Theme. So, please check the Mobile Editor and please remove all the code from there, clear all the caches and check the results.

Thanks for your understanding!

Hello klein_stephanklein,

Ensure that you have updated your theme to the latest version of the theme via FTP way! Also, Visual Composer has been fully tested with the theme and should works as expected. If you need more assistance in this case, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Provide there the link to this topic/conversation so we can quickly identify you.

Thanks for your understanding!

Hello paperweight,

Unfortunately, please notice that kind of plugin has not been tested with our theme and therefore, we cannot say for sure if it will work or not as expected with our product, sorry! Also, we cannot provide support for untested plugins, sorry!

Thanks for your understanding!

Hello paperweight,

Please notice that AMP is important because it helps web pages load faster which potentially improves usability and convinces visitors to stay longer on your site engaging with your content. The logic is straightforward: faster load time leads to better engagement, which reduces bounce rate and improves mobile ranking. It’s an optional plugin!
Also, for a better understanding regarding on AMP plugin, please check here -> https://www.searchenginejournal.com/difference-accelerated-mobile-pages-amp-mobile-friendly-pages/172967/

Thanks for the message!

Hello,

Unfortunately, I do not exactly understand what you want to achieve. Please provide some screens with the error so I can take a closer look at it and be more specific to your issue.

Thanks for the message!

Hello jakobe75,

If you will check the Cloud Templates with more attention, you will find all of these templates available to be loaded at your project, as you can see here -> https://www.screencast.com/t/gyjMyiOiP

Thanks.

Hello,

Please turn on the mobile theme on your website so I can take a closer look at it because I saw that’s disabled at the moment. I have tested on my website and it seems to work as expected on the mobile theme.

Thanks for the message!

Hello Bilgin Irmak,

You should simply install the default bbpress from the WordPress repository and start to customize it as you wish. Here -> https://forum.tagdiv.com/how-to-install-bbpress-forum/ is the guide for this plugin.

Hope this helps!

Thanks for your understanding!

Hello dpo,

I have inspected your main thumb and I saw that you are using the Featured video format for that post. Notice that the theme will automatically create the main thumb using the cover of your video. Here is not talking about an issue because the image is looking like this -> https://www.screencast.com/t/QHYIac2qvqYs and the black sides are there to fill the space. You can make a simple test: change the video to another one, clear all the caches and check the results.

Thanks for your understanding!

Hello carlosn,

Please re-check your ads because the main reasons which might trigger this error are to have some ads incompatible with AMP. All of these should have to be compatible with AMP and for this. Please access your Adsense account and create AMP compatible ads for the amp version of your site: https://support.google.com/adsense/answer/7183212?hl=en -> https://www.ampproject.org/docs/reference/components/amp-ad

Hope this helps and let us know how it goes!

Thank you!

Hello angelcosta,

Please notice that the sidebar section of bbpress comes from our theme and has a fixed width and we do not recommend to increase it because you can easily break the theme layout. All the sidebar settings for bbpress can be managed from here -> https://www.screencast.com/t/jrbtRacW Also, if you want to make some changes over the bbpress template, you should edit the bbpress.php core file from here -> https://www.screencast.com/t/fBwIrDZRA0T Regarding on breadcrumbs, I do not exactly understand your request. This section is automatically displayed at the bbpress page, as you can see here -> https://www.screencast.com/t/gsFqS1mVOCR6

Thanks for your understanding!

Hello bobbymc,

Unfortunately, the theme does not have any such an option that allows you to have an individual page for each user can log in, sorry! You should find such a plugin with this functionality and check how it works. Sorry but please notice that we do not have any recommendation in this case.

Thanks for the message!

Hello AllTurk,

Here is talking about a footer text wrap which can be changed from Theme panel, like this -> https://www.screencast.com/t/vJN2Cfvgpnb

Hope that help!

Thanks for your understanding!

Hello raebild,

Please update the theme to the latest version of it, clear all the caches, purge CDN files and check the results. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Provide there the link to this topic so we can quickly identify you.

Thanks for the message!

Hello fitzekb,

If you want to add more custom ad fields, please check here -> https://forum.tagdiv.com/topic/costum-ad/

Thanks for your understanding!

Hello rosiefaulkner1989,

I saw that you are using the Big Grid 6 which uses module mx5 and module mx13. If you want to display the author name and date for small article boxes you should edit the td_module_mx13.php and add this code from here -> https://www.screencast.com/t/vXe9IRTo

Thanks for the message!