Hi,

Replied via email.

Thanks.

Hello jesusito,

Notice that you can make some changes to prevent URL from being indexed -> https://yoast.com/prevent-site-being-indexed/ -> https://webmasters.stackexchange.com/questions/89724/preventing-a-link-on-a-page-from-being-indexed-and-followed You can try to check some online tips in this case and see how it will work.

Thanks for your understanding!

Hello nouveau,

Notice that you can edit your page using the TD Composer and use this tool, you can add every element you want and everywhere you want, like this -> https://www.screencast.com/t/eICIEdGddvV

Thanks.

Hello,

Include in that field the category ID you want to be displayed -> https://www.screencast.com/t/Gpd5qaT5Wdg

Thanks.

Hello silasims,

Try to use the Jing online tool or simply add the image link here -> https://www.screencast.com/t/0upT4vd3PfS to your screen.

Thanks.

Hello SPAREGmbH,

First of all, you should simply create your own post content using the Smart List configuration (Title/Image/Description) and then, apply it the Smart List Template. Not working? If you need more assistance in this case, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can take a closer look at it and also, so I can make a test in this case.

Thanks.

Hello pakdefense,

Please check here -> https://www.screencast.com/t/Mmo8lZJNag

Thanks for the message!

Hello,

Ensure that you set up the right size of your images from here -> https://www.screencast.com/t/6qMlScTA

Thanks for the message!

Hello wesite,

You should add the metadata between the head tags from header.php from here -> https://www.screencast.com/t/07BmSKR1s9 Also, you can try using the Child Theme to make this change and if you do not want to lose them in the future update. -> https://forum.tagdiv.com/the-child-theme-support-tutorial/

Thanks.

Hello Angela,

Provide your website URL so I can take a closer look at it. Before this, try to remove all of the untested plugins, clear all the caches, purge CDN files and check the results.

Thanks.

Hello kanal1,

Unfortunately, the theme does not have any such an option for Blocks. There you can display only the posts from the categories and not the category with a thumb and excerpt linking to a category page, sorry! You should make some changes through the code if you want to change this functionality but please notice that we cannot provide additional customizations, sorry! Usually, we recommend the developers from studio.envato.com.

Thanks for the message!

Hi,

Do you want to have this Big Grid on your website? -> https://demo.tagdiv.com/newsmag/big-grid-6/ Please edit your homepage with TD Composer and add this element from our page builder.

Thanks.

Hello boldix,

Unfortunately, the theme does not have any such an option for this! Do you want to exclude the link for the category? Provide your website URL and what exactly you want to achieve. If you want to remove the link for your category, it is possible to use such a custom CSS code to do this, like pointer-events: none.

Thanks for your understanding!

Hello syahrizal.mu,

Here is talking about Excerpt section and if you want to change the font-size for this, you should setup from Theme panel, from here -> https://www.screencast.com/t/2U3iXlj5zu

Thanks for the message!

Hello rstreng,

Send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can take a closer look at it. Also, provide there the link to this topic so we can quickly identify you.

Thanks for the message!

Hello AhoraRoma,

Try to update the theme and WordPress to the latest version of it, remove all of the untested plugins, clear all the caches and check the results. Also, if the problem is still there, try to make a new fresh install to another sub-domain, remove all of the additional customizations if you have something like this and check the results.

Thanks for the message!

Hello KEMALYSInternational,

Unfortunately, I cannot access your website because it seems to be in maintenance mode.
-> https://www.screencast.com/t/djdFd9x7ON

Thanks for the message!

Hello silasims,

Do you are referring to the Mobile View section which appears when you are using the Mobile Theme? ->> https://www.screencast.com/t/UZ89aLNx2 Please check more details about our Mobile Theme here -> https://forum.tagdiv.com/the-mobile-theme/
If is not what you mean, provide more details about what section you are referring to and provide some useful screenshots with the desired changes.

Thanks for the message!

Hi,

You should create a new post setup for Smart List using the Title/Image/Description and then apply to it that Single Post Template setup with Smart List Shortcodes and check the results.

Hope you understand!

Thanks.

Hi,

Provide more details, your website URL and some useful screenshots with your desired changes so I will be able to provide a more accurate response.

Thanks.

Hi,

Did you are using the Cloudflare WP Rocket? Please try to disable it, clear all the caches and check the results.

Hope this helps and let us know how it goes!

Thanks.

Hello lifemathmoney,

If you want to hide the background-image to your mobile devices you should use the code below and place it in Theme panel -> Custom CSS Area.

The code is ->

@media (max-width:767px){
.backstretch{
display:none;
}
}

Thanks.

Hello kzg_admin,

Unfortunately, this plugin has not been tested with the theme and therefore we cannot say for sure if it will work or not as expected with it, sorry! Also, notice that we cannot provide support for untested plugins because we cannot afford to do that at the moment! As a plugin to work properly with the theme it should adjust the whole core of the theme to be according to this plugin which involves doing such custom work and we cannot offer this services at the moment, sorry! Also, if you are not aware of the steps which are needed to take in this case, please consider hiring a freelancer/developer to help you! Usually, we recommend the developers from studio.envato.com

Thanks for your understanding!

Hello sportm,

Also, the Facebook Comments plugin is not tested with our theme but you can try to integrate it into the theme. Notice that we cannot say for sure if it will work or not as expected with the theme, sorry!

Thanks for the message!

Hello spare,

You can select the Smart List Elements by adding the shortcodes on the page (single) when you are using the Single Post from Cloud Library like this -> https://www.screencast.com/t/JmZ3llI0P

Thanks for your understanding!