Hello d20games,

Please notice that the role of the demo is for creating very easy your website, using our design. You can choose to import it without and with content and if you choose to import the demo with content you will bring a lot of dummy data which is available only for presentation. Notice that all of your posts and pages created by yourself will be loaded into your database and if you will import the demo without content, all of these will be there. The style of the demo is exactly the same as the demo will be imported to your backend.
Please provide more details if that is not what you want to hear.

Thanks for your understanding!

Hello Arafat,

I cannot access your website and therefore I cannot inspect it.

Thanks.

Hello towfiqpiash,

1)Sorry, this plugin has not been tested with our theme and we cannot say for sure if it will work or not with our product, unfortunately! Notice that we cannot provide support for untested plugins.
2)You can try using the column text element into a row like this -> https://www.screencast.com/t/rqMlPAHURya

Thanks.

Hello deniz,

Please update the theme to the latest version of it, clear all the caches and check the results.

Thanks.

Hello hellonikoloz,

Unfortunately, the theme does not support external featured images. We have not tested any solutions for this, but there are a few online resources you can check out: http://wordpress.stackexchange.com/questions/158491/is-it-possible-set-a-featured-image-with-external-image-url (not tested so it could not work)

Thank you!

Hello jllorente25,

Please contact us via email at contact@tagdiv.com and request there that version of the theme. Please notice that we do not recommend using an old version of the theme because you will not bring the best theme results.

Thanks for your understanding!

Hello Marco D’Elia,

I have inspected your website and it seems to work as expected, without any problems, as you can see here -> https://www.screencast.com/t/ARJjCIltb Where is the problem at your site?

Thanks.

Hello tkvmai,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link to this topic so we can quickly identify you. Also, you can provide the CPanel access.

Thanks for the message!

Hello VADAVO,

Try to remove all of the untested plugins, clear all the caches, purge CDN files and check the results. If the problem is still there after you have disabled these, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can take a closer look at your setup page. Provide there the link to this topic so we can quickly identify you. I asked you to disable all of the untested plugins because this is the first step for WordPress debugging.

Thanks for your understanding!

Hello gibbsyns3,

Please notice that each post and page which you are created on your website will be load in your database. When a new demo has been installed, at the first time you will bring the default results of that demo but all of your posts and pages are still there and you can use them on that demo.

Thanks for your understanding!

Hello brenbrinkman,

Here is talking about Flex Block 1 -> https://www.screencast.com/t/CULw6HYv2gGr which has that layout size by default, sorry! If you do not like this you should try using another element from our list because we do not recommend to change the layout size for our elements because it can be broken.

Thanks for your understanding!

Hello eivindert,

Make sure that your Newsletter has been correctly installed according to our documentation from here -> https://forum.tagdiv.com/the-newsletter-plugin/ Update the theme to the latest version of it and if the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page.

Thanks.

Hello infoillv,

Please try using only this tag from here -> https://forum.tagdiv.com/posts-with-pagination/ Clear all the caches and check the results.

Thanks for your understanding!

Hello Sarrie,

Please check the ROW settings from here -> https://www.screencast.com/t/yX1MX1ctA1YL

Thanks.

Hello tkvmai,

I have checked on my side and the Custom Sidebar it seems to be correctly saved, as you can see here -> https://www.screencast.com/t/VQEgpUke4
Also, please do not use symbols (!@#$%^&*) for the title of the widgets because it seems that affects the functionality of the sidebar. For more information about the sidebars, please consult our documentation here
– https://forum.tagdiv.com/sidebars-tutorial/

Thanks.

Hello VADAVO,

Please update the theme to the latest version of it via FTP way, clear all the caches, purge CDN files and check the results. Also, you can make some useful screenshots and provide here.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello designr,

Check the right corner of the above screenshot.

Thanks.

Hello nytix,

I guess that you are referring to the Ajax Filter menu which can be disabled from here
-> https://www.screencast.com/t/d62i9Zsk1h8s The social media icons can be managed from Theme panel from here -> https://www.screencast.com/t/nmX26ZGn and also, the social sharing buttons can be handled from here -> https://www.screencast.com/t/AOt0S4e3Dh

Thanks for your understanding!

Hello gibbsyns3,

First of all, you should make a full backup to your database to avoid losing all of your data and then, you should simply import the default demo, without dummy content and your website will take over the skin from the default demo. After you will make this change, you should add the same blocks which Black Theme Demo uses if these will be different. That’s all.

Hope this helps!

Thanks.

Hello brenbrinkman,

Please provide your website URL so I can take a closer look at it.

Thanks.

Hello GraceCurtis,

Do you have updated the theme to the latest version of it? If not, update it via FTP way, clear all the caches and check the results.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello Hristijan,

Try using the Jing online tool for screenshots.

Thanks.

Hello GreatTaste,

Notice that we are also making a hook regarding on this case in td_wp_booster_functions.php like this -> https://www.screencast.com/t/MvCn6wnJLJgf

Thanks for your understanding!

Hello Sarrie,

Unfortunately, the theme does not have any such an option that allows you to do something like this and also, we do not recommend to change the theme layout because it can be broken. Another alternative for you would be to use a ROW split in 3 columns like this -> https://www.screencast.com/t/gdmb6Mx5uOes

Thanks for your understanding!

Hello marco.delia,

The demo content should have to be correctly imported from our server and should works as expected. Please try again and make sure that you have strictly followed our useful guide from here -> https://forum.tagdiv.com/installing-demos/

Thanks for your understanding!