Hello infoillv,

Please provide more details about this error and some useful screenshots so I can identify it. Also, provide your website URL for more investigations.

Thanks for your understanding!

Hello trickybell,

Please keep in mind that all the category errors 5 comes from your dedicated server and not from our theme. All of these are delivered because there is something wrong with the server.
Please read the following useful guides and try to fix this.
-> http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/
-> http://www.wpbeginner.com/wp-tutorials/how-to-fix-503-service-unavailable-error-in-wordpress/
Also, the 404 error appears when a user tries to access a page which does not exist it. Try to re-save the permalinks and read the above useful guide ->
-> http://www.wpbeginner.com/wp-tutorials/how-to-fix-wordpress-posts-returning-404-error/

Thanks for your understanding!

Hi Marcel,

You should try using the following custom CSS code if you like that style! -> https://pastebin.com/ScVxBm7n -> https://www.screencast.com/t/69pAl1nG5p

Thanks for your understanding!

Hi Arafat,

If you want to move that dot, you should make this -> https://www.screencast.com/t/oKQcQMHroZlX

Thanks.

Hello Antoine,

Please notice that all of these category tags are black and blue (theme accent color) set up by default and the theme does not have any such an option that allows you to change their colors, sorry! If you want to change them, you should do it yourself through such custom CSS code and some changes through the code to target the specific categories which are not a simple task and we cannot help you in this case because involves doing such additional customizations and we do not provide custom work services at the moment, sorry! So, if you are not aware of the steps which are needed to take in this case, please consider hiring a freelancer/developer to help you. Usually, we recommend the developers from studio.envato.com.

Thanks for your understanding!

Hello bformhals,

Yes, it’s possible. First of all, I suggest you make a full backup to your database and then you should try using the WP Duplicator plugin to migrate your website.

Thanks.

Hello bformhals,

Unfortunately, the Newsmag theme does not have any such a full-width element, sorry!

Thanks.

Hello bformhals,

I suggest you make a new fresh install via FTP way, remove all of the untested plugins, clear all the caches and check the results. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) and Cpanel access for further investigation.

Thanks for your understanding!

Hello Bao,

Yes, our theme pack contain the full version of this plugin and if you want to download our demo template you should request them to our email here -> contact@tagdiv.com.

Thanks for your understanding!

Hello indraadam,

I have inspected your source page and I saw that you are using a lot of untested plugins which can interact with the theme core files and causes a lot of unknown problems. Please remove all of these, clear all the caches, purge CDN files and check the results.

Thanks for your understanding!

Hello pcservis,

Please provide again your credentials to our email address so we can take a closer look at your setup page.

Thanks for your understanding!

Hello cccadmin,

The theme cannot provide such data, you could use Google analytics for example
– https://moz.com/blog/absolute-beginners-guide-to-google-analytics
This will provide information about the traffic the website receives. Or try some WordPress website statistics plugins if needed.
If you are using Google Analytics and you have implemented it properly, there would be no problem.
– https://developers.google.com/analytics/devguides/collection/analyticsjs/
The analytics code can be entered in the theme panel dedicated section. Then you can analyze the collected website data.
– https://support.google.com/analytics/answer/1008083

Thanks.

Hello alanathome,

Please keep in mind that we are working hard on this project but we cannot say for sure we can not say an accurate date for this releasing. As I said you above, everything is depending on WordPress and what implementations they will do.

Thanks for your understanding!

Hello albertohduarti,

Please notice that our theme doesn’t have any such an option that allows you to change the color for each category page, sorry! Please understand this! So, the only available option, in this case, I gave you above -> https://www.screencast.com/t/OJMgUTv9syOa. Do you have to change all the color for each category pages? Do you want something like this? -> https://www.screencast.com/t/M6UiIiHL If yes, notice that customizations are needed to be made by you, using such a custom CSS code and target each category page by category ID. This is not a simple task and if you are not aware of the steps which are needed to take in this case, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!
Also, if you are unsatisfied with our product and if you want your money back, please make a full refund here -> https://themeforest.net/refund_requests/new and we will get your money back as soon as possible.

Thanks for your understanding!

Hello Aleczanders,

Please notice that we cannot provide custom work at the moment, sorry! You should do it yourself through the code and if you are not aware of the steps which are needed to take in this case, please consider hiring a freelancer/developer to help you. Basically, we recommend the developers from studio.envato.com

Thanks for your understanding!

Hello alanathome,

All of the necessary GDPR implementation required will be implemented in the next update. For the moment we are waiting on WordPress to update and provide the necessary tools for the new law requirements. Sorry but notice that our theme does not have any option to Create an Account, sorry! You should try finding such a plugin with this functionality and check the results.

Thanks.

Hello gregy,

Sorry but our AMP has not been designed to support ACF and we cannot say for sure if the theme will work as expected with it, unfortunately!

Thanks for your understanding!

Hello,

Please provide your website URL and some useful screenshots.

Thanks.

Hello Arafat,

Try this simple code.

.td_module_8 .entry-title a{
font-size:15px;
}

Thanks.

Hello ipi_login,

Unfortunately, the theme has not been designed to be used with Aweber account, sorry! Notice that the theme uses the default Login/Join functionality from WordPress and if you want to implement this feature you should do it yourself because we cannot provide custom services at the moment, sorry!

Thanks.

Hello,

If I set a red color for example to a category tag for a certain category, this color will appear for category tag on the category page and for each post which has this category as you can see here -> https://www.screencast.com/t/8X5XGy6bLgwv
If is not what you mean, please provide more details about your desired changes and you can give some useful screenshots with your wanted modifications.

Thanks.

Hi Sportguide,

If you do not provide me your website I cannot investigate it this issue, sorry! First of all, ensure that you are using the latest version of the theme installed via FTP way, remove all of the untested plugins which can interact with the theme’s core files and break the search functionalities, clear all the caches and check the results.

Thanks.

Hi,

Here is talking about a header gradient which is applied to that section and that’s why it sees little color differences.

Thanks.

Hello sn,

Sorry but please notice that our theme does not have any such an option for this, unfortunately! You should create your own custom CSS code according to the following useful tutorial from here -> https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/ and applied it to your desired pages using the page ID. Also, if you are not aware of the steps which are needed to take in this case, please consider hiring a freelancer/developer to help you because we cannot provide additional customizations.

Thanks for your understanding!

Hello fanauto,

Try to make a new install to another sub-domain for testing via FTP way, clear all the caches, purge CDN files and check the results. Also, check your server permissions to be allowed for theme and plugin installing in order to achieve good results.

Thanks for your understanding!