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Catalin
tagDiv Staff

Hello anoopcnair,

Replied via the other topic.

Thanks.

Catalin
tagDiv Staff

Hello Larshell,

You are free to tue the Visual Composer for the post if you will enable it for that section from here -> https://www.screencast.com/t/d6U7a7MpBhI but please notice that functionality has not been tested with our theme and might appears some problems, sorry! At the moment, our page builder has been designed to be used only for the page, sorry!

Thanks for the message!

Catalin
tagDiv Staff

Hello dpk,

Sorry but notice that’s the default theme behaviour. For more information about this case, please refer to the following topic here -> https://forum.tagdiv.com/topic/facebook-comments-2/page/2/ Also, if you are unhappy with our theme, please request a refund here -> https://themeforest.net/refund_requests/new and we will give your money back.

Thanks.

Catalin
tagDiv Staff

Hello Pierreto,

Yes, you should update the theme to the latest version of it. The 7.2 PHP version is supported. Also, regarding on 502 Bad Gateway Error, after further deeper investigations, it seems that happens due to a setting from the server, regarding on SSL. This option force to rewrite external links and this function seem to break our TD Composer, sorry! Please disable it. In the future, we will consider finding a solution in this case, sorry!
Please notice that we have tested the SSL implemented by default and not from the server. For more information about default SSL implementation, please check here -> http://www.wpbeginner.com/wp-tutorials/how-to-add-ssl-and-https-in-wordpress/

Thanks for your understanding!

Catalin
tagDiv Staff

Hello mjehangir,

I have tested on my side and this functionality seems to work as expected, as you can see here -> https://www.screencast.com/t/tBtQNqtBll Make sure that you are using the lates version of it, clear all the caches and check the results. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page.

Thanks for the message!

Catalin
tagDiv Staff

Hello all,

Please notice that the AMP plugin does not have this type of functionality implemented and we do not know if it will be or not implemented in the feature, sorry! Please understand that the main functionality of AMP plugin is to display the posts very quickly on the Google’s eye. Basically, when a client in on AMP version, he is not on your website and the main goal is to redirect it to your own website. The AMP will have to be viewed as a preview to the posts pages of your website which are delivered by the Google AMP Cache. This is a proxy-based content delivery network for delivering all valid AMP documents. It fetches AMP HTML pages, caches them, and improves page performance automatically. For more information about this case and to better understand the operating system for this plug-in, please check the following useful manual from here -> https://www.searchenginejournal.com/difference-accelerated-mobile-pages-amp-mobile-friendly-pages/172967/
As a very good example, please check the official page of Seo Yoast and there you will see that they have not implemented the menu bar on AMP pages, as you can see here -> https://www.screencast.com/t/OfzMGTLPQk
For more references and for a better understanding of AMP functionality please read the plugin documentation!!!

Thanks for your understanding!

Catalin
tagDiv Staff

Hello Pierreto,

Notice that the new update has been fully tested and we do not have encountered any errors regarding on this. Our recommendation is to update the theme via FTP way because this is the surest method, in this case, remove all of the untested plugins if you are using something like this, clear all the caches and check the results. Before each update, you should make a full backup to your database to avoid losing all of your data.

Thanks for the message!

Catalin
tagDiv Staff

Hello reidostorrents,

Unfortunately, this plugin has not been tested with the theme and we cannot say for sure if it will work or not with the theme, sorry! As a hint, you can check the following topic here -> https://forum.tagdiv.com/topic/minifed-style-css-is-not-showing/

Thanks.

Catalin
tagDiv Staff

Hello Satish Kumar,

After you have enabled the Newsletter plugin you will have to check the TD Composer because the Newsletter element will be there, as you can see here -> https://www.screencast.com/t/qwoi5OnhP Notice that all of the required setups should have to be from there. You should register to one of the Newsletter providers and take from there the embedded code which has to be added in the correct section on Newsletter element.

Thanks for the message!

Catalin
tagDiv Staff

Hello prashanth,

Please make sure that your old TD Composer has been removed and install the new one which comes bundled with the latest version of the theme (TD COmposer v2.1). Ensure that you are using the right plugin, clear all the caches, purge all CDN files, remove browser caches and check the results. Should work.

Hope this helps and let us know how it goes!

Thanks for the message!

Catalin
tagDiv Staff

Hello meri,

Notice that you simply add the Instagram URL like this -> https://www.screencast.com/t/ZWqIaocqU It’s not required to use another shortcode for URL.

Thanks for the message!

Catalin
tagDiv Staff

Hello FauzyAbdan,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Provide there the link to this topic so we can quickly identify you.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello Jesus Solano,

Please make sure that you are using the latest version of TD Composer (v2.1) which come bundled with the theme packet. Clear all the caches and check the results.

Let us know how it goes!

Thanks.

Catalin
tagDiv Staff

Hello giovanni114,

I have checked your website on Android Mobile and the Ad seems to be delivered by on the Ios it seems that the ads are not delivered, sorry! Please contact the Google Adsense, tell this problem because it seems to be a problem with your Ads and they should be able to provide a more accurate response in this case.

Hope this helps and let us know how it goes!

Thanks for the message!

Catalin
tagDiv Staff

Hello jakobe75,

I have added to our list of fixes and improvements and we will hope to fix it in near future updates.

Thanks for the message!

Catalin
tagDiv Staff

Hello imanowil,

You sohuld use the code below and place it in Theme panel -> Custom CSS area.

@media(max-width:767px){
.category .td-module-title a{
font-size:14px;
}}

The result is here -> https://www.screencast.com/t/ks8YNR5xN3

Thanks for the message!

Catalin
tagDiv Staff

Hello tecnogaming,

The featured image will open in a modal when clicked, by default. This could be removed here by removing the modal class
https://www.screencast.com/t/Xq2zmW4dwOqr
That would cause the image to open like this
https://www.screencast.com/t/tphH1GR84E
Next, remove the link set above
https://www.screencast.com/t/J7cm0wfIrW3
That would result in the image being non-clickable. You can make this modification if that is what you want.
Try to clear all the caches and check the results.

Let us know how it goes!

Thanks.

Catalin
tagDiv Staff

Hello benjaone1,

This is a custom modification and we cannot provide support related to it.

Thanks for the message!

Catalin
tagDiv Staff

Hello frankcf,

Above you should find the recommended procedure. Basically, you should start making (recreate) your website from scratch. In the future, please notice that you should keep up the steps with the theme updates if you want to achieve best theme results. Until now, why do you have not updated the theme? These are the consequences, sorry.

Thanks.

Catalin
tagDiv Staff

Hello mark will,

You should remove the old version because it’s not recommended to be renamed the old theme folder. It might appear some conflicts.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello tonygibran,

It seems to be a problem with the code, sorry! The AMP does not allow the important tag in CSS, sorry! At the moment, please ignore this warning because it will be fixed in near future updates.

Thanks for the message!

Catalin
tagDiv Staff

Hello designfaustini,

Replied via email.

Thanks.

Catalin
tagDiv Staff

Hello MamasLT,

Ensure that you have correctly update your theme via FTP way and also, make sure that you are using the latest version of the plugins which come bundled with the theme packet. I suggest you disable the old plugins and reinstall it again from the Theme plugins section from here -> https://www.screencast.com/t/VUmagG7eZ0Ru Check the system status parameters to be correctly increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/

Thanks for the message!

Catalin
tagDiv Staff

Hello Larshell,

Please notice that Newspaper works with Visual Composer and TD Composer as page builder. Keep in mind that itțs impossible to make a theme to work with anything page builder, sorry! In the future, if you want to achieve best theme results, you should use our page builder.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello mrx,

Yes, this is the actual AMP behavior, sorry!

Thanks.

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