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Catalin
tagDiv Staff

Hello SeLoRe,

Please keep in mind that the button is enabled by default. The theme does not have any such an option for turn on/turn off for this button.

Thanks.

Catalin
tagDiv Staff

Hello Duniyahaigol,

Yes, the Seo Yoast is not a requested plugin for our theme. We recommend using this plugin because is the best Seo plugin at the moment and the theme has been tested with it and should work as expected.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello nhatkymua,

Yes, it’s reccomended to use the Wp Super Cache if you are using the TD Speed Booster. For more information about how you should make your website faster, please check the documentation from here -> https://forum.tagdiv.com/how-to-make-the-site-faster/ because there you will find all of the useful steps which have to be complete in order to achieve best theme results. If you are not aware of the steps which are needed to take in this case, please consider hiring a freelancer/developer to help you because we cannot provide speed optimization.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello jakobe75,

Unfortunately, please notice that are the actual settings for this element. If you want to add email and custom icon you should add some HTML code to the Description box, like this -> https://www.screencast.com/t/vveMbdnYmVfr

Thanks for your understanding!

Catalin
tagDiv Staff

Hi,

Try to use the code below and place it in Theme panel -> Custom CSS area.

header .td-icon-views{
margin-right:20px;
}

Thanks for your understanding!

Catalin
tagDiv Staff

Hello aditya58singh,

You should only activate the plugin, wait until it will be indexed by the Google and check the results. This is the plugin task.

Thanks for the message!

Catalin
tagDiv Staff

Hello themeforest58,

Unfortunately, please notice that’s the default functionality for AMP, without the menu, sorry! The AMP plugin works only for default pages which are not created with any page builder. Regarding on social sharing, these have the default size for mobile devices.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello Greg K,

Unfortunately, notice that plugin has not been tested with our theme and we cannot say for sure if this will work as expected with the new update of the theme, sorry! Try to implement it according to its documentation and check the results. Notice that we cannot provide support for untested plugins.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello ShibumiOz,

Please update all the plugins which come bundled with the theme core files. I recommend to make a new clean install via FTP way and also, make sure that your plugins have been updated if you want to achieve best theme results. Clear all the caches and check the results.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello vbzu,

We are working on it but please notice that we cannot say for sure where exactly this period will be and also, what kind of new features will be implemented, sorry! Follow us our changelog because there you will see which will be the improvements.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello BakkaliMed,

Check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/

Hope this helps and let us know how it goes!

Thanks for your understanding!

Catalin
tagDiv Staff

Hello vasik,

Unfortunately, please notice that a simply added link cannot have the functionality of Facebook share the link, sorry! Here it’s talking about two different functionalities.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello gpldev,

Please remove all of the untested plugins, clear all the caches and check the results. Should work as expected because this thing has been yet tested on my website with good results. If your problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link to this topic so we can quickly identify you.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello,

I have inspected again your website and on mobile devices and the main menu is right displayed as you can see here -> https://www.screencast.com/t/hcJsLasQg Try to clear all of your caches, purge CDN files and check the results.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello Robert90,

Din pacate noi nu recomndam utilizarea acestui plugin pentru actualizarea automata a temei. Noi recomandam ca actualizarea sa fie facuta manual, prin intermediul metodei FTP deoarece este cea mai sigura cale. Inainte de orice actualizare, fa-ti un backup pentru a nu pierde datele. Pentru mai multe informatii verifica documentatia aici -> https://forum.tagdiv.com/install-via-ftp/

Salut!

Catalin
tagDiv Staff

Hello digimahi,

Here is talking about Ajax Filter. Here is talking about Ajax Filter. I guess that you do not read carefully because there you will found this information and how you can filter and use these categories.

Thanks.

Catalin
tagDiv Staff

Hello,

I’m glad to see that our customers are happy!

Thanks for your feedback.

Catalin
tagDiv Staff

Hi,

If you want to remove the ad from the 404 page, you will have to edit the theme code as there is no option in this regard.
You will have to wrap the header and code in a condition to check if it’s a 404 page and not display the ad there.

<?php
if (!is_404() ) {
locate_template('parts/header/ads.php', true);
}
?>

The example is here -> https://www.screencast.com/t/2yhREtnUDHjd

You will have to do this for the header style that you use.

Thank you!

Catalin
tagDiv Staff

Hello Sumesh,

First of all, please try to make a full backup to your database to avoid losing all of your data. Please notice that each of our demos, basically, is a skin of our theme. Your content should have to be visible for each demo. Ensure that you are using the latest version of the theme installed via FTP way and check the results.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello SeLoRe,

Please notice that the Scroll to Top Button cannot be disabled but only through the code, sorry! Also, notice that does not exist any such an option that allows you to do this. If you have some custom CSS code you which affect this button you should remove it, clear all the caches and check the results.

Thanks for the message!

Catalin
tagDiv Staff

Hello rohitambit,

Make sure that you are using the latest version of the theme, remove all of the untested plugins if you are using something like this, clear all the caches, purge CDN files and check the results.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello Anupp,

Try to disable all of your untested plugins which can influence with the theme core files and causes a lot of unknown issues. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link to this topic so we can quickly identify you.

Thanks.

Catalin
tagDiv Staff

Hello gpldev,

I have tested on my side and the Contact Form 7 on my website and the shortcode seem to work as expected, without any problem. Where exactly have you added this code? This shortcode should have to be added to a Text Editor if you want to get the best result.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello opusuno,

Unfortunately, the theme does not have any such option that allows you to do this, sorry! You should use such a plugin with this functionality and check the results.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello rudhihadhi,

I have inspected your website and I did not saw any gap at the top of your website. Clear all the caches, ensure that you are using the latest version of your browser and check the results.

Thanks.

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