Hello salauddinsalim,
The Google Adsense is fully supported by our theme. If you are using some untested plugins, please try to disable all of them and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. Check your Google Adsense to be a valid one.
Also, if the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page.
Thanks for the message!
Hello gbrein,
Please ensure that you are using the latest version of the theme which is Newspaper 7.5 and also, please make sure that you are using the latest version of required plugins (Visual Composer 4.12.1 and Social Counter 4.1). So, if you are using some untested plugins, please try to disable all of them, leave just Visual Composer to active, clear all your caches, purge CDN file and check the results. The Social Counter is fully tested with the theme and it should work as expected.
If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide the link to this topic so we can quickly identify you.
Thanks for the message!
Hello okgo87,
Unfortunately, please keep in mind that you cannot make to link the post settings to your custom post type because are just two different taxonomies and the functionality of post settings will not work for your custom post type. A quick solution in this regard would be to change the default post template by your desired and then you will have the post settings. It is just a suggestion.
If you want to display more levels in our theme and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!
Thanks for the message!
Hello RichardU,
Please ensure that you have added a logo to your mobile mode and also, please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme copy and rule out any conflicting plugins.
Hope this helps and let us know how it goes!
Thanks for the message!
Hello jaypee,
Do you are referring to the Facebook Classic Like, like this -> http://screencast.com/t/P8PNX18az? I have liked your post page and seems to work as properly and I did not saw any problem. Where is the problem with Facebook Like Login? Provide some useful screenshots or make a video to explain this behavior. Also, if you are using some untested plugins, try to disable all of them and install only the plugins that come bundled with the theme packet nad rule out any conflicting plugins.
Thanks for the message!
Hello nkodgh,
Please notice that I gave a solution above regarding on how you can hide the more from author tab for a certain post page. If you want to be the general one, you have to exclude the certain post ID and the CSS rule will be applied for the entire website. Notice that the page does not contain the “more from author” feature. Same thing for author description.
If is not what you mean, please provide more details about what you want to achieve, provide some useful screenshots so I will be able to provide a more accurate code.
Thanks for the message!
Hello zelamedia,
Please keep in mind that most of the time, a 503 error occurs because the server is too busy or because there’s maintenance being performed on it. Also, you can check your system status to be higher increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Try again the process and check the results. For more information about this error, please consult here this online guide -> https://www.lifewire.com/503-service-unavailable-explained-2622940
Thanks for the message!
Hello justfreshkicks,
Please keep in mind that this is not a right theme behavior. I have checked your website and I saw that you are using some untested plugins which can interact with the theme core and cause a lot of unknown issues. Try to disable all of them and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins.
Hope this helps and let us know how it goes!
Thanks for the message!
Hello nano2408,
This decision was taken by our developers for compatibility but in the future, we will make some further investigation and we will improve this if it will be necessary.
Thank for your understanding!
Hello justfreshkicks,
If you want to create your own custom footer, you should edit the theme core file according to this section and there you should add the code for this. Please notice that this task involve custom work and we cannot provide additional customizations. You should edit these files, like this -> http://screencast.com/t/Bmfz8fuER If you want to display more levels in our theme and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you!
Thanks for the message!
Hello all,
Please keep in mind that our theme has fully tested with all of these mobile devices and seems to work as properly until now and we do not have any bad reports in this case, sorry! Please try to check the theme only with our tested browsers and not with the implicit browsers which come with your phone or tablet, like as Opera Mini or everything else. Here you will see our list of browsers tested -> http://screencast.com/t/B4iGeTUvE
Thanks for the message!
Hello online,
Unfortunately, this behavior does not come from our theme, sorry! You should consult your plugins list and if you are using some untested ones, you should disable all of them and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. Until now, we do not have any bad reports in this regard, sorry!
Thanks for the message!
Hello thoughtful,
What free templates of plugin do you mean? Notice that the Rev Slider come bundled ith the theme packet and you can use it for your project. For more information about demo sliders importing, please consult here -> https://forum.tagdiv.com/import-revolution-sliders-on-demos/
Thanks for the message!
Hello ravi437,
Unfortunately, our theme does not have any such an option that allows you this option, sorry! Please try to follow the steps from this topic here because there you will find a possible way to achieve this -> https://forum.tagdiv.com/topic/how-to-create-a-google-custom-search-page/
Thanks for the message!
Hello okgo87,
Unfortunately, the Post settings are not available for Custom Post Type, sorry! You should make some additional customizations through the code and we cannot provide custom services at the moment, sorry! If you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you!
Thanks for the message!
Hello mato,
Provide your website URL so I can inspect it closer your image. Also, you can provide some useful screenshots o I can quickly identify where is the problem.
Thanks for the message!
Hello EverydayCareerGirl,
I do not exactly understand what you mean through the app? Notice that if you will update the Visual Composer, only this plugin will have to be updated and no other applications which are not related to plugin.
Thanks for the message!
Hello SavvyZen,
If you want to change the font family for your block title added in your Sidebar you should use a bit of CSS code, like this ->
.sfsi .block-title{
font-family:Playfair Display;
}
.td_block_social_counter .block-title{
font-family:Verdana, Geneva;
}
The result is here -> http://screencast.com/t/WvjsaTttCkJ7
Please notice that each font size which you have load via CSS should have to be loaded in your website from your Theme panel. Otherwise, the theme does not recognize it.
Thanks for the message!
Hello ThePhotoConnection,
I have inspected your website and I did not saw any problems with your featured images. Everything seems to work as properly, without any problem. Most likely was a caching problem. If is not what you mean, provide more details so I will be able to provide a more accurate response.
Thanks for the message!
Hello vamsinani24,
Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Also, please provide there your item purchase code so we can disable and enable again your theme. POrovid there the link of this topic so we can easily identify you.
Thanks for the message!
Hello Cactus24,
Please ensure that you have correctly setup your Ads according to our documentation here -> https://forum.tagdiv.com/header-ads-adsense/ -> https://forum.tagdiv.com/using-other-ads-non-adsense-ads/ If the problem is still there, please provide more details about how you have implemented your ad so I will be able to provide a more accurate response.
Thanks for the message!
Hello petrsejba,
Try the code below and place it in Theme panel->
.td-page-content ul{
margin-bottom:0!important;
margin-top:0!important
}
.td-page-content h4{
margin-top: 0!important;
margin-bottom: 0!important;
}
The result is here -> http://screencast.com/t/0XVmGRa8Z
Thanks for the message!
Hello rodrigosicone,
Unfortunately, our theme does not have any such an option that allows you a way to add this type of button, sorry! You should use a plugin which has this functionality and then, using the do_shortcode you should add it to the theme core files where the top bar menu is created, like this -> http://screencast.com/t/x5M7eoqatWwh Notice that is no a simple task and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you!
Thanks for the message!
Hello stefanov76,
This is not related to our theme, sorry! You should ask to the Buddypress and BBpress stuff where exactly the member info is loaded in the database because they should be able to provide a more accurate response.
Thanks for the message!
Hello salauddinsalim,
Please ensure that you are using the latest version of the theme and also, the latest version of required plugins which come bundled with the theme packet. Also, if you are using some untested plugins, please try to disable all of them and rule out any conflicting plugins. Clear all your caches, purge CDN files and check the results.
Hope this helps and let us know how it goes!
Thanks for the message!