Hello devkabir,

Try the code below and place it in Theme panel->Cusotm CSS area.

.td-header-sp-ads{
display:none!important;
}

The result is here -> http://screencast.com/t/30b2YxDQWfZa

Thanks for the message!

Hello caylean@gmail.com,

For your first request, please notice that you are using the Page Builder plus Latest Articles modules as you can see here -> http://screencast.com/t/wLPILREDTpLZ If you want to have control over this section you should edit your homepage and from Latest Articles section you can change the module for it, like this -> http://screencast.com/t/sVjD8BLt Regarding on footer section, please notice that this type of style is default created and if you want to change it you should edit the theme core files according to this footer template. so, if you want to remove it you simply can use a bit of CSS code to do that. Try the code below and place it in Theme panel->Custom CSS area.

The code is ->

.td-footer-container .td_block_7{
display:none;
}

For your second request, please provide more details, provide some useful screenshots for a better understanding.

Thanks for the message!

Hello rida,

Unfortunately, I do not exactly what you mean, sorry! Do you are referring to the category tag? Please keep in mind that the default theme behavior is to display the category tag in the post, like this -> http://screencast.com/t/loEQYLODpIO -> http://screencast.com/t/0fNLMScUzrA3 -> http://screencast.com/t/NC5Azf9z3

If is not what you mean, please provide more details so I will be able to provide a more accurate response.

Thanks for the message!

Hello RichardU,

If you want to add this functionality, you should edit the theme core files like td_module.php and place there the target=”_blank” attribute, like this -> http://screencast.com/t/2uOVuuhJH For more references about this, please consult here -> http://www.w3schools.com/tags/att_a_target.asp
If you want to display more levels in our theme and if you aren’t aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for your understanding!

Hello dr_vibe,

Thank you for your interesting in our products. So, if you want to create a new main menu, you should do it from panel, like this -> http://screencast.com/t/Nuf9TtHHG For more information about main menu, please consult here -> https://forum.tagdiv.com/newsmag-main-menu/

Thanks for the message!

Hello kqharvey,

I have inspected your website and I noticed that you do not use our theme, as you can see here -> http://screencast.com/t/LmtP8DgjFS3 Unfortunately, I cannot provide support for another theme, sorry!

Thanks for your understanding!

Hello newsguru,

Please ensure that you have enabled the time for your posts and blocks/modules from Theme panel, like this -> http://screencast.com/t/mgMVtf3fD8s and from here -> http://screencast.com/t/bnh3mcVH1h

Thanks for your message!

Hello assune,

If you want to fix 500 errors, you should search for a few online solutions such as -> https://wordpress.org/support/topic/error-500503-when-trying-to-open-sitemap/
Please make sure you use the latest theme version and that you update the plugins as well. The plugins do not update automatically along with the theme so you have to disable and delete theme and install them again from the main theme package under the plugins folder (I’m referring to the theme plugins)

Hope this helps and let us know how it goes!

Thank you for your understanding!

Hello kuolema,

I cannot access your website. Please provide an user and password so I can inspect you website.

Thanks for the message!

Hello tmaghrebt,

Please check your sidebar settings and the widgets from theme panel to have some elements inserted on your sidebar. Also, if the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer you setup page. Provide there the link of this topic so we can quickly identify you.

Thanks for the message!

Hello newbietamvan,

Unfortunately, I do not exactly understand what you mean, sorry! Please provide more details about your problem so I will be able to provide a more accurate response. Also, you can provide some useful screenshots for a better understanding!

Thanks for the message!

Hello samstraka,

I feel sorry that I heard this. Please ensure that you are using the latest version of the theme via FTP because this is the surest method in this regard. Also, please make sure that you have enabled the Visual Composer and the others required plugins.
If you are unsatisfied by the theme, please ask for the refund here – https://themeforest.net/refund_requests/new and we will agree with it. We don’t want to have unhappy customers!

Thanks!

Hello meinPeKaWe,

Unfortunately, our theme has not been designed to use Amazon Ads, but only the Google Adsense. In this case, we cannot make for sure if it will work or not with our theme, sorry! You should try it and check the results. Also, if you want to have some different ads on mobile mode compared to the desktop version, you should use the Mobile Theme plugin and add your ads for mobile mode, like this -> http://screencast.com/t/16XiD0M3UO For more information about mobile theme, please consult here -> https://forum.tagdiv.com/the-mobile-theme/

Hope this helps!

Thanks for your understanding!

Hello Agiro,

What version of Android do you use? As you know, this phone is too old and we cannot make any tests with this because we do not have something like this. You should to install the Chrome Browser for your phone and check the results.

Thanks for your understanding!

Hello caylean,

Please provide your website URL and also, please provide more details about what you want to achieve in this regard. You can provide some useful screenshots with your desired changes so I will be able to provide a more accurate response.

Thanks for the message!

Hello tmaghrebt,

I have checked your website and I saw that you are using some untested plugins which can interact with the theme core and cause a lot of unknown issues. Please try to disable all of them, leave just Visual cOmpsoer to active, clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. Purge all the CDN files and check the results.

Thanks for the message!

Hello Constantine,

Please keep in mind that the Translation feature is fully compatible and tested with the theme and seems to work as properly until now. Unfortunately, more and more users report having this problem with Translation but when we try to see where the problem is on their site, it works. We cannot recreate this issue to our side. Therefore, please provide as many details about your configuration because the reasons that can cause this error are quite different. Also, please try to disable anything else which you think that influence the good functioning of the theme -> Ad Blocker, try the theme on more than one browsers.
If you are using the https URL, please try to follow the next steps for your Translations. Try to load your desired translation from panel and then you can see in left corner of your browser, an icon with a shield and then try to Load unsafe scripts, like this -> http://screencast.com/t/aLm2aAFv5
Also, if your problem is still there, please try to translate manually your strings from the theme panel, like this -> http://screencast.com/t/s6bfE5NI6t
Also, you can send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can take a closer look into your setup page and also, so I will be able to provide a more accurate response. Please provide there the link to this topic so we can quickly identify you.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello DutchMedia,

Unfortunately, our theme does not have any tested plugin in this regard. If you are using some untested plugin regarding on authors, please notice that we cannot provide support for untested plugins, sorry!

Thanks for your understanding!

Hello saggel,

You should consult the following link because there you will find the steps which you are needed to take in this regard, like this -> https://forum.tagdiv.com/topic/source-name-source-url/

Thanks for your understanding!

Hello methosgodzilla,

I have checked your setup page and I saw that you are using the page builder+latest articles as page template. So, if you want to disable the bottom module which contains the latest posts you should change the page template to another. For more information about our page templates, please consult here -> https://forum.tagdiv.com/page-templates-2/

Thanks for your understanding!

Hello lucentitsolutions,

I have checked your website on mobile mode and I saw that you are using the Mobile Theme plugin and the featured images are not showing as properly. Also, I notice that you are using some untested plugins which can interact with the theme core files and cause a lot of unknown issues. Try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. Purge all the CDN files if you are using the CDN system and check the results. If the problem is still there, please make a new clean install from scratch via FTP method because this is the surest and safe mode in this regard.

Hope this helps and let us know how it goes!

Thanks for the message!

Hello aamaral,

Please keep in mind that the Translation feature is fully compatible and tested with the theme and seems to work as properly until now. Unfortunately, more and more users report having this problem with Translation but when we try to see where the problem is on their site, it works. We cannot recreate this issue to our side. Therefore, please provide as many details about your configuration because the reasons that can cause this error are quite different. Also, please try to disable anything else which you think that influence the good functioning of the theme -> Ad Blocker, try the theme on more than one browsers.
If you are using the https URL, please try to follow the next steps for your Translations. Try to load your desired translation from panel and then you can see in left corner of your browser, an icon with a shield and then try to Load unsafe scripts, like this -> http://screencast.com/t/aLm2aAFv5
Also, if your problem is still there, please try to translate manually your strings from the theme panel, like this -> http://screencast.com/t/s6bfE5NI6t
Also, you can send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can take a closer look into your setup page and also, so I will be able to provide a more accurate response. Please provide there the link to this topic so we can quickly identify you.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello NathiM,

You must update the theme to the latest version of it which is Newspaper 7.5 because this type of problem was been solved in our latest updates.

Thanks for the message!

Hello cityguide,

Most likely your PHP memory is exhausted. Try to increase your system status parameters according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/

Hope this helps and let us know how it goes!

Thanks for the message!

Hello dmimedia,

I have checked your website on mobile and this section seems to work as properly. Thumbs up.

Thanks for the message!