Hello janamtrup,

Please provide your website URL so I can inspect it closer your Ad and also, so I will be able to provide a more accurate response.

Thanks for your message!

Hello nairolf2013,

If your page speed without using the mobile theme plugin is greater than with this plugin turned on, it seems that you have optimised your website and these settings will not be applied for the mobile plugin. Actually, if you have received results better than with mobile theme, you can disable the plugin.
For your second request, this behaviour appears when you have server cache or you are using the CDN system. Purge the files and clear your server cache and test it again.

Thanks for your understanding!

Hello johnmiao,

If you want to decrease the padding-bottom and margin-bottom for your Block 17, please try the code below and place it in Theme panel->Custom CSS area.

.td_block_17 .td_module_8 {
padding-bottom: 5px;
margin-bottom: 5px
}

Thanks.

Hello abburi005,

Unfortunately, our theme does not have such an option for pagination by date, sorry! If you want to develop this option, please notice that you require to do some additional customization through code that involves custom work and we cannot provide these services at the moment, sorry! Please consider hiring a freelancer/developer to help you in this regard.

Thanks for your understanding!

Hello themesic,

My colleague Andrei replied you via forum.

Thanks.

Hello Jay,

Unfortunately, I cannot see your photo because I give this -> http://screencast.com/t/higvdgKUN9zT Please provide a valid screenshot so I can provide an accurate response.

Thanks.

Hello dndgh,

Please ensure that you are using the latest version of the theme with Social Counter 4.1 and Visual Composer 4.12. Clear all your caches and test it again.

Hope this helps nad let us know how it goes!

Thanks.

Hello dhiru209,

Unfortunately, I do not exactly understand what you mean! For more information about our Social Counter, please check here -> https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/

Hope this helps!

Thanks for your understanding!

Hello christinarroot,

Your website URL is needed so I can inspect it closer and also, so I can provide a more accurate response. Also, please provide some useful screenshots where you can shown me what you want to achieve.

Thanks.

Hello dardanmiftari,

I suspect your problem being from some conflicts between mobile theme and your untested plugins. Please try to disable all of them and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Clear all your caches and test it again.

Thanks for your understanding!

Hello sdkakcy,

I have checked your website and I saw that your sticky menu is working fine now. So, if your problem reappears, please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello Boddickerdk,

1)Please notice that our theme does not have such an option for dynamic width and we do not recommend to do that through the custom CSS code because the layout of the theme will be damaged. If you want to change the width of the theme to be in full-width mode, please notice that is not a simple task and you will have to adjust the entire theme to the new width for better results. If you want to display more levels in our theme and you are not aware of the steps in this regard, please consider hiring a freelancer/developer to do this for you because we cannot provide customization services at the moment, sorry!
2)Please provide your website URL so I can inspect it closer and also, so I will be able to provide a more accurate response.
3)You website is needed for an accurate response.

Thanks.

Salut Alex,

Problema cu Mobile Theme a fost rezolvata. Tot ce trebuie sa faci este sa re-descarci inca odata pachetul de pe Theme Forest si sa il instalezi…versiunea este tot 7.3 pentru ca nu a fost modificata.
Din cate am observat, categoria ‘Noutati’ are background setat din Theme panel si de accea daca tu folosesti post style 8 care trebuie sa seteze featured image ca background si deja este setat un background pentru categoria din care face parte postul tau atunci va aparea aceasta situatie -> http://screencast.com/t/FpkSlxjebn
1)Incearca sa pui alta culoare pe hover deoarece este alb pe alb si din acest motiv nu se poate citi nimic.
2)Intr-adevar este o problema de la noi cu Social Counter. Am trecut problema pe lista noastra de remedieri si vom reveni cat mai repde posibil cu un fix pentru aceasta problema sau cu un update.

Multumesc pentru intelegere!

Hello xDann020596,

Unfortunately, our theme is not tested with these types of plugins and we cannot say for sure if these will work as properly with the theme, sorry! Please notice that SEO Yoast plugin is fully tested with our theme and works as expected with it. -> https://wordpress.org/plugins/wordpress-seo/

Thanks for your understanding!

Hello piotrkoltek,

I suppose that you want to disable our related posts for each post, right? Please notice that you will have to check your Theme panel->Post settings and from there you can turn off this setting, like this -> http://screencast.com/t/xcUSXDGgkmt7

If is not what you mean, please provide more details.

Thanks.

Hello pabu1999,

If you want to do this, please notice that you will have to insert them manually, using the do_shortcode method. If you want to add some ads on your category pages, please refer to this topic here -> https://forum.tagdiv.com/topic/ads-on-page-category/ because there you will find the method which you will have to follow to achieve as you wish.

Thanks for the message!

Hello,

Try the code below ->

.td-main-page-wrap {
padding-top: 0;
}

Thanks.

Hello username10005,

Please ensure that you are using the latest version of the theme with Visual Composer 4.12. If you need more assistance in this regard and if your problem is still there after this advice, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect your issue. Provide the link of this topic so we can easily identify you.

Thanks.

Hello brianzulberti,

Please provide your website URL so I can inspect it closer and also, you can provide the exact link where the issue appears. You can provide some useful screenshots with your problem.

Thanks.

Hello iNBishkek,

Please notice that the plugins are not automatically updated when you update your theme. You will have to manually update all of them to the latest version of them. What is certain is that the theme must be Newspaper 7.3 with Social Counter 4.1 and Visual Composer 4.12.

Thanks for your understanding!

Hello all,

I have noticed that not all of images are displaying good because are too small to thumbs dimensions.
If you don’t have the possibility to upload large images you could use a combination of plugins to upscale the thumbs – Thumbnail Upscale and Force Regenerate. For more information about these kinds of plugins, please consult their documentation here -> https://wordpress.org/plugins/thumbnail-upscale/ -> https://wordpress.org/plugins/regenerate-thumbnails/ Also, please ensure that the functionalities of these plugins are not affected by the other untested plugins that could create interference through the theme. Please notice that these types of plugins are not tested with our theme and we cannot provide support for the theme. We recommend them because a lot of our customer uses and they were satisfied to their functionality.

Hope this helps!

Thanks for your understanding!

Hello giampablo,

Unfortunately, our theme does not have such an option that offers you a way to add some advertisements as you like, sorry! This feature might be done through custom work but please notice that we cannot provide any customization services at the moment, sorry! If you want to achieve this and if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you!

Thanks for your understanding!

Hello sarawakv,

Please notice that the upgrade of the theme does not influence the comment count. So, if you want to disable these black boxes, you will have to turn off from Theme panel->Block Settings, like this -> http://screencast.com/t/SulvsdSpNff

Thanks for your understanding!

Hello okgo87,

All the custom CSS have to here -> http://screencast.com/t/bHT4ZMeioj Try to erase your broken code from here, leave it blank and test it again.

Thanks for your understanding!

Hello dhvanesh,

Unfortunately, our theme does not have such an option for it. Please notice that the related article block is custom made and if you want to change it, you will have to alter the code and this process requires custom work and we cannot provide this at the moment, sorry! If you want to do that and if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you. Usually, we recommend the developers from studio.envato.com.

Thanks for your understanding!