Hello Jay,

Unfortunately, please notice that this is the default behaviour to this type of Big Grid to display only 4 thumbs with posts. So, if you want to display more than 4 thumbs, please notice that you will have to change the structure for this element and please notice that is not a simple task which requires doing some additional customizations through code. If you are not aware of this steps in this regard, please consider hiring a freelancer/developer to help you because we cannot provide customization services at the moment, sorry!

Thanks for your understanding!

Hello thanop,

If you want to disable the Ajax Search function, please notice that you will have to use a bit of CSS code to hide the class which calls this option. Please try the code below and place it in Theme panel->Custom CSS area.

The code is ->

.td-aj-search-results{
display:none;
}

Thanks.

Hello webowner001,

If you want to remove the Popular Posts Block, please notice that you will have to use the code below and place it in Theme panel->Custom CSS area.

The code is ->

.td-footer-template-2
.td-pb-span4 .td_block_7 {
display:none;
}

The result -> http://screencast.com/t/kmuj61AiX

You will not have to erase the footer.php, just only what I presented you above.

Thanks.

Hello wintradesyl,

I have checked your website and I saw that your log-in widget does not appear on the top of your page but only in code that it has the display:none value. Please notice that this is the default theme behaviour for the log-in widget and if you want to move it to the footer, please notice that it is required to make some additional customization through code that involves custom work and we cannot provide customization services at the moment, sorry! -> http://screencast.com/t/yNfH8hkq6

Thanks for your understanding!

Hello sjlabar,

Please keep in mind that other than cropping system we do not optimize the images. Our theme uses the thumbs to crop the images for achieving a better speed. Also, please notice that we have an optimization tutorial, named How to make your website faster and there you will find a method on how you can optime your images using the code if you want to do this. -> https://forum.tagdiv.com/how-to-make-the-site-faster/
If is not what you mean, please provide more details about this, so I will be able to provide a more accurate response.

Thanks for your understanding!

Hello tcmc1313,

Please notice that the meta property is set from the td_wp_booster_functions.php as you can see here -> http://screencast.com/t/hZD2SyMlF0Z8 If you want to change the structure of these, please notice that is not a simple task and require to do some additional customizations and adjustments through the code that involves custom work. So, if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because we cannot provide customization services at the moment, sorry!

Thanks for your understanding!

Hello Bichareh,

Unfortunately, I am a bit confused about what you want to achieve. Please provide more details about this case, also, you can provide some useful screenshots where you can explain what you want to change. I need to know these details so I will be able to provide a more accurate response.

Thanks for your understanding!

Hello liangfengjing,

Please try the code below and place it in Theme panel->Cusotm CSS area.

The code is ->

@media(max-width:767px){
.td_block_related_posts {
display:none;
}
.comments{
display:none;
}
}

Thanks for your understanding!

Hello External,

Unfortunately, our theme has not been designed to have this type of feature, sorry! If you want to implement it, please notice that you will have to do some additional customizations through the code and it is required to have some experience in this regard in order to achieve as you wish. If you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because we cannot provide customization services at the moment, sorry!

Thanks for your understanding!

Hello songhy,

Unfortunately, our theme does not have such a simple option that offers you a way to add the sidebar to the mobile theme, sorry! If you want to add some options in theme and you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because we cannot provide customization services at the moment, sorry!

Thanks for your understanding!

Hello Nguyen Nhat Son,

Unfortunately, our theme does not have such an option that offers you a way to log-in with the facebook in Top Bar, sorry! If you want to have this option, please notice that you need to implement this feature through code in order to achieve as you wish and this is not a simple task. If you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because we cannot provide customization services at the moment, sorry! As a hint, you can try to search some plugins with this functionality and see how it will work for you.

Thanks for your understanding!

Hello failmuch,

Yes, here is talking about the title ad. At the moment, you will have to manually add the “advertisement” before each code. Please notice that we will consider implementing this title ad to be automatically added in near future update.

Thanks for your understanding!

Hello slashedbeauty,

Please ensure that you have updated all the required plugins (Visual Composer 4.12 and Social Counter 4.1) and not only the theme. Please notice that when you update the theme, the plugins do not be automatically updated.

Thanks.

Hello

@webpsykologene, I have checked your website and I saw that you do not update your Visual Composer, as you ca see here -> http://screencast.com/t/PtoDeOb5J01 The latest version of this plugin is 4.12 and it comes bundled with our theme, with the latest packet which could be downloaded from Theme Forest, using your account. Please try to update your Visual Composer to the latest version of it, clear all your caches and then check the results.

@slashedbeauty, please ensure that you are using the latest version of Visual Composer.

Thanks for your understanding!

Hello chmod35,

How can I help in this regard? Please provide more details about what you want to achieve so I will be able to provide a more accurate response.

Thanks for your understanding!

Hello AboutMusiic,

Please notice that will never be needed to buy the VC because the license of this plugin come bundled with our theme and this is part of our theme and the licence of it will be included in the theme packet.
Try to do these and check your final results. If you need more assistance in this regard and if you encounter some problems, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect the issue.

Thanks for your understanding!

Hello aliou89,

If you want to hide the main menu bar for your mobile, you will have to use a bit of CSS code to hide it. Try the code below and place it in Theme panel->Custom CSS area.

@media(max-width:767px){
.td-header-main-menu{
display:none
}
}

The result -> http://screencast.com/t/KNlCCxprmN

Thanks.

Hello all,

Thank you for your suggestion and we will consider implementing this type of feature in our future updates.

Thanks for your understanding!

Hello nico,

Please notice that this type of browser is not supported by the theme, sorry! -> http://screencast.com/t/cicNtSM9Pw3P

Thanks for your understanding!

Hello powerchoice,

Please notice that this type of behaviour appears only for Firefox browser. We know about this problem and we cannot do anything in this regard because the Firefox is our of dated and this should upgrade the browser version to work well. Please try the theme to another browser like -> Chrome because there the theme should work as properly. If your problem is still there on this browser, please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello elaadhn,

So, I guess that here is talking about the Front End Editor option. Unfortunately, our theme does not work fine with Frontend editor and our developers have decided to exclude it from the theme. You can enable the Visual Composer frontend editor by removing this code from theme’s functions – http://screencast.com/t/1N4LB7WhP2jR but unfortunately, will not work properly if you have tag div blocks on the page. Also, please keep in mind that our theme does not have such an option for landing page and it is not supported, sorry!

If you refer to something else, please provide more details.

Thanks for your understanding!

Hello raynaldoverde,

If you further encounter any problems with the theme, please create a new topic and our team will be glad to help you.

Thanks for your message!

Hello all,

If you want to use the Header Ads, please notice that the Ad will permanently appear on your Header. Please notice that our theme has been designed to use the Adsense code and if you want to use other ads, you will have to consult our documentation here -> https://forum.tagdiv.com/using-other-ads-non-adsense-ads/ and you will have to use our DIV’s method which is presented in documentation.
For header style 1, the dimensions for header ad is 728*90 px.

Thanks for your understanding!

Hello codeoner,

Please ensure that you have fully followed all the steps which are presented in our documentation. Also, please check your code to be a valid one in order to achieve best results in theme. Please notice that this type of feature has been fully tested with our theme and seems to work as properly.
If your problem is still there and if you need more guidance in this regard, please provide your website URL so I can inspect it closer.

Thanks for your understanding!

Hello Fernandp,

Please notice that the

tag already exist on single post, as you can see here -> http://screencast.com/t/F9fNHpArN and also, if you want to change the schema.org you will have to edit the td_module_single_base.php core file like this -> http://screencast.com/t/RZuDDc83 Being a theme designed to be used for News, please notice that this is the structure of our schema.org ->Review and Article. So, if you want to change this, please notice that you will have to do it yourself because we cannot provide customization services at the moment. This is not a simple task and it requires to do some tests and adjustments in order to achieve best results. If you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you.

Thanks for your understanding!