Hello Sr_Noodles,

If you want to remove this white space it is necessary to use a bit of CSS. Please try the code below and place it in Theme panel->Custom CSS area, like this: http://screencast.com/t/5cdr4RkowjAe

.td-post-featured-video {
display:none;
}
.td-container {
padding-top:10px!important;
}

You can adjust these values as you wish.

The result you should see here: http://screencast.com/t/BnfGpTiuo

This is not what you mean, please provide more details about this.

Hope this helps and let us know how it goes!

Thank you for the message!

Hello maxmynorm,

Please try the code below and place it in Theme panel->Custom CSS area, lie this: http://screencast.com/t/2MWqrLhSY1

.page-nav:first-child > div {
margin-right:20px;
}
.page-nav-post a {
margin-right:20px;
}
.page-nav.page-nav-post {
margin-top:30px;
}

You can adjust these values as you wish.

The result you should see here: http://screencast.com/t/mYzT2rj3

If is not what you mean, please provide more details.

Hope this helps and let us know how it goes!

Thank you for the message!

Hello ismailblogger,

Please ensure that you have disabled all the active plugins, except Visual Composer, clear all caches and install only the plugins that come bundled with our theme…this kind of problem seems to come from plugins conflict and, therefore it is very important to follow these steps to rule out a conflict plugins. If your problem is still there, after this changes, please provide your URL website so I can further inspect the issue.

Hope this helps and let us know how it goes!

Thank you for the message!

Hello Skip,

First of all, you have to set your front page displays your latest posts from WP Panel, like this: http://screencast.com/t/hmYdRTXbQky7 and this module you can control it from Theme panel, like this: http://screencast.com/t/rCqSlLoE

Hope this helps and let us know how it goes!

Thank you for the message!

Hello stevak,

Mega menu is a feature of the theme and this option appears only when you want to make a menu, in Appearance->Menus, like this: http://screencast.com/t/uXNJGasD This feature comes from the theme, not from other plugins and it does not have a separate menu.
For more information about “Mega menu”, please check our documentation here: https://forum.tagdiv.com/mega-menu/

If is not what you mean, please provide more details so I can be able to provide a more accurate response.

Thank you for the message!

Hello xmirz0,

I’ve checked your website and I saw that you have a lot of js. errors in your console, as you can see in this screenshot: http://screencast.com/t/j77VamREbw These errors might come from conflict plugins. Please try to disable all the active plugins, except Visual Composer, clear all caches, purge the CDN files if you used and install only the plugins that come bundled with our theme. Also, please try to identify what kind of plugin create this issue, disable all of them and install one by one and check which plugin generates the issue. We recommend using only our tested plugins, like this: http://screencast.com/t/f9BQ7y11TM If you want to use other plugins, please notice that we cannot provide support for this kind of untested plugins, sorry!
After this advice, if your problem is still there and your mobile menu still not working, please let us know.

Hope this helps!

Thank you for your understanding!

Hello doran,

I’ve tested on my side and everything seems to work properly. This is the original size of the thumb used by the theme. This thing you should see here: http://screencast.com/t/IfHJMtXc – http://screencast.com/t/513dm70GHOYr – http://screencast.com/t/lp8qXWPIt4ev
I suppose that your original size is different of this block and it becomes to original size (218 px) when the number of posts is 1…this is strange…and might be a conflict plugins. Please try to disable all the active plugins, except Visual Composer, clear all caches, purge CDN file if you used and install only the plugins that come bundled with our theme and try it again. If the problem is still there, after this advice, please let us know.

Hope this helps!

Thank you for the message!

Hello carmene,

Replied via dashboard.

Thank you for the message!

Hello sailingchance,

The simplest way should be to remove only the text after background and insert only the color which you want to have as background. Please notice that our theme use this gradient for displaying a elegant design. If you remove this, maybe the result do not look so good.

.td-grid-style-1 .td-module-thumb a:last-child:before {
background: enter your color ;
}

The result you should see here: http://screencast.com/t/fJdZJ3ciY9y

If is not what you mean, please provide more details about this, so I can be able to provide a more accurate response.

Hope this helps and let us know how it goes!

Thank you for the message!

Hello longdaoviet,

Our theme uses a lot of thumbnails and they are depending on what block/module is used. The list of thumbnails used you should see here: http://screencast.com/t/c1asavlcFj If you want to change the size of this, you have to alter the td-config.php and add another thumb, like this: http://screencast.com/t/6T2JI3l6rZ
For more information about “How to add a thumb”, please check our documentation here: https://forum.tagdiv.com/td_api_thumbadd/

Hope this helps and let us know how it goes!

Thank you for the message!

Hello zetam1320,

If you want to hide your header menu, it is necessary to use a bit of CSS to hide it and for better result also is required to reduce the padding-top of the main container. Please try the code below and place it in Theme panel->Custom CSS area, like this: http://screencast.com/t/zlMalPVRW0ku

.td-header-main-menu {
display:none;
}
.td-main-content-wrap {
padding-top:0px!important;
}

The result you should see here: http://screencast.com/t/KFuyMLukshH

If is not what you mean, please provide more details.

Hope this helps and let us know how it goes!

Thank you for the message!

Hello nourizade,

Unfortunately, our theme has not been designed to be used in RTL mode. You can move the theme in RTL mode, but this is not a simple task and this thing are required custom work. In fact, you have to change the whole theme, each element and for this is required a lot of time and better knowledge of CSS and HTML and we cannot provide support for this because our theme was not designed for this, sorry. If you still need guidance on this or you’re not aware of the steps you need to take in this regard please consider hiring a developer or a freelancer to do this for you because we cannot provide custom work for the moment, sorry.

Hope this helps!

Thank you for your understanding and thank you for the message!

Hello zetam1320,

Our theme has been designed to use as default background color to black on the mobile version. If you want to change this color, you should use a bit of CSS. Please try the code below and place it in Theme panel->Custom CSS area, like this: http://screencast.com/t/N2KeCKjgcTHl

@media (max-width: 767px) {
.td-header-wrap .td-header-menu-wrap-full, .td-header-wrap .td-header-menu-wrap, .td-header-wrap .td-header-main-menu {
background-color:red !important;
}
}

The result you should see here: http://screencast.com/t/qylZvC0v0

Hope this helps and let us know how it goes!

Thank you for the message!

Hello zetam1320,

The correct size of the logo is 272*90 px. You should use this values for your logo for better results as you can see here: http://screencast.com/t/NtW5TvOvv

Thank you for the message!

Hello gfran5,

Unfortunately, our theme has been designed to use only these 3 options to render the video-Vimeo/YouTube/Dailymotion. If you want to enlarge this list, you have to add other element and have to create the script that will display what you want. For this, it is necessary to work in this file: http://screencast.com/t/o4Bs1q5v This is not a simple task and are required to know a solid knowledge of hard-coding (JavaScript, Php). If you’re not aware of the steps you need to take in this regard, we recommend hiring a freelancer/developer to do this thing for you, because we cannot provide custom work for the moment, sorry. Another possibility for you would be to find a plugin with this function and use it.

Hope this helps and thank you for your understanding!

Thank you for the mesage!

Hello zlato,

Thank you for your feedback and we are glad that our theme is appreciated by yours.

Thank you for purchasing our product!

Hello Pawel,

You have followed the right steps.

Thank you for the message!

Hello muaythaiguy,

Each demo content is using a different CSS source and it is possible to cause same conflicts with your plugins used. We have a list of tested plugins and we recommend to use all of them because do not produce conflicts with our theme. This list you should see here: http://screencast.com/t/AoPtEGlpNgA If you use others plugins, we cannot provide support for this untested plugins and is possible to appear some errors. You have to disable all the active plugins, except Visual Composer and install one by one and check what the plugin may produce this error and try to replace it with another plugin with the same function.

Hope this helps and let us know how it goes!

Thank you for the message!

Hello Pc-Drifter,

I suppose that you are referring to decrease the distance between “Copyright Text” and sub footer menu. If you want to achieve this thing, it is necessary to use a bit of CSS. Please try the code below and place it in Theme panel->Custom CSS area like this: http://screencast.com/t/RLXJQhdt

.td-sub-footer-copy {
width: 750px!important;
margin-top:-25px!important;
}


The result you should see here: http://screencast.com/t/a0KIws9k

If is not what you mean, please provide more details.

Thank you for the message!

Hello bullet550cc,

Please try to disable all the active plugins, except Visual Composer, clear your caches, purge CDN files if you used and install only the plugins that come bundled with our Theme. It is very important to follow this advice because it is possible to exist a conflict between new latest update and your plugins that you used.
If your problem is still there, after this advice, please let me know.

Hope this helps!

Thak you for your message!

Hello Matija,

I have tested again the code that Andrei gave you above and seems to work properly as you can see in this screenshot: http://screencast.com/t/6ol5qIoAh. Eventually, you should try with a more high value of z-index (3,4, 5)
and also, if you have any custom code in your CSS area, please checked it to not have some syntax errors. If your problem is still there, please try also to disable all the active plugins, clear caches and install only the plugins that come bundled with our theme and try it again.

Hope this helps and let us know how it goes!

Thank you for the message!

Hello gastesehir,

I’ve checked your website and I saw your problem. Also, I have checked your console and I noticed that you have a lot of JavaScript errors, like this -> http://screencast.com/t/ueK1VHa7S
These kinds of errors come from plugins. Please try to disable all the active plugins, except Visual Composer, clear all your caches, purge CDN fine if you used and install only the plugins that come bundled with our theme and rule out a plugin conflict. After this changes, please check the website and if your problem is still there, please let us know.

Hope this helps!

Thank you for the message!

Hello Pawel,

Please ensure that you have used the correct way to create your mega menu. Also, please make you sure that you do not add the subcategories to your mega menu, like this: http://screencast.com/t/KeZbcaJasH and the result look like with your problem http://screencast.com/t/sW8iFSt0CFhu
For more information about “How to use mega menu”, please check our documentation here: https://forum.tagdiv.com/mega-menu/

Hope this helps and let us know how it goes!

Thank you for the message!

Hello mikevic80,

Your speed booster is deactivated because the BuddyPress is not in allowed list of plugins for speed booster. You have 2 possibilities -> the first would be to remove or to comment this snippet of code, like this: http://screencast.com/t/rRgNvmauX or the second solution would be to add the BuddyPress in allowed list, like this: http://screencast.com/t/UkHUQgSDkL0G and the Speed Booster will work. Please notice that the Buddy Press is not tested to work with the Speed Booster and it could be possible to appear some errors.

Hope this helps and let us know how it goes!

Thank you for the message!

Hello muaythaiguy,

Unfortunately, our theme has not been designed to have this option implemented as you wish. If you want to add a unique image, you should simply insert image in your post page as featured image from your Theme panel -> http://screencast.com/t/x83NIu861 If is not what you mean, your should find a plugin to do this for you or please consider hiring a freelancer/developer to implement this option for you, because we cannot provide custom work for the moment, sorry!

For your second request, I’ve checked your website and I saw the twice display in your page. I suspect it could be a plugin conflict. Please try to disable all the active plugins, except Visual Composer, clear all your caches, purge CDN file if you used and install only the plugins that come bundled with our theme and rule out a plugin conflict and try it again.

After this changes, if your problem is still there, please let us know.

Hope this helps!

Thank you for the message!