cmc Block Render Failed – Tried accessing nonexisting field (comments_count) on node type (Media)
Also experiencing this on our website.
Using Instagram Personal account.
Getting a Block Render Failed – Tried accessing nonexisting field (comments_count) on node type (Media) error.
Tried disconnecting and reconnecting same issue. Confirmed it’s logged in and linked. Says there are 45 days left on the token.
Is there an ETA on a resolution?
cmc Is there a reason the feed doesn’t just display anymore and it needs to add to the media gallery now? Options like Smash Ballon just display the feed without the need to add the media to the website.
cmc Instagram Feed on the homepage: https://www.loom.com/share/4506d38f12ff4e70b6ed902a029b7640
I’m unable to respond with an attachment so there’s a loom video for you.
cmc Is there an update on when the social counter will begin working again? The number of followers is still not pulling correctly and the instagram feed is not as well. This has been happening since June. Do you have an ETA on a fix and any additional information.
cmc In a post or page, in the toolbar for the text colors. Is there a way to add a custom color set that will appear as an additional row for all users every time they create a post/page?
cmc Following this thread as well because our sites are seeing this issue and need it fixed.
cmc So we’ve emailed the contact@tagdiv.com. The person said that they resolved one of our sites by clearing the server cache. However, we had done that before and it was still not working. We asked for further information as to what else was done. But a different person responded back and asked us for the same information cPanel and admin login again from the beginning. We seem to get a different person each time and the same instructions which we’ve done and it doesn’t solve it. But clearly something was done to solve it for 1 site. We have 80+ sites this is affecting and others have commented on this thread as well who are experiencing the issue. What besides the following steps need to be done to fix this, again we have 80+ sites this affecting and keep getting the run around.
If you are using the social counter, youtube videos or Instagram, make sure that you set in theme panel the api key -> https://forum.tagdiv.com/instagram-widget/ also for YouTube you need to use an api key too -> https://forum.tagdiv.com/youtube-api-key/ after that the social counter should work -> https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
Also if you are using cache plugin, you need to clear all cache change the ids on counter for example on “envato” check the results and set back your social accounts.
cmc What about pinterest?
We have Facebook, Twitter, Pinterest and Instagram in our social counter.
cmc It’s the social counter widget. This was working before and now it’s not working, it’s not pulling the up to date follower numbers on the social platforms, but it was before. So it seems there was an update to that social counter element. When can we expect it to be repaired?
cmc Is there an update on this? It’s not pulling the up to date follower information.
cmc If you’ve determined a fix can you please send us the code to update it on our end ASAP instead of waiting for a version of theme to come out.
cmc What is the date on the fix for this?
cmc It’s interfering with Visual Composer causing unintended issues.
