Hi,

Indeed there seams to be a problem using child theme and templates for post, we’ll make some investigations and we’ll try to fix this problem as soon as possible.

Sorry for the inconvenience!

Hi,

Most of the theme files were moved into the tagdiv composer plugin as per the requirements of envato: https://help.author.envato.com/hc/en-us/articles/360000472383-WordPress-Theme-Requirements.
We wrote an article on the subject here: https://tagdiv.com/updating-the-core-of-tagdiv-themes/
Moving forward with such requirements, a child theme will only work with functions.php, and style.css as there are very few files left in the main theme as envato requires all functionality to be added through plugins.

If you are using child theme, you need to replace the child theme that you are using with the one that came with Newspaper v9.7.3, or you can edit the functions.php from 1001 to 11 and it should work: https://image.prntscr.com/image/LJgOPaseQeWx88hn-pSKGQ.png just make sure that you clear all cache after you make those changes.

Thank you!

Hi,

In the most cases this was be a plugin conflict, please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Please make sure that after you deactivate all non theme plugins, you clear all cache and you delete the errors from google search console.

Thank you!

Hi,

Unfortunately or theme do not have this feature, sorry!
You can check this topic about the Google Matched content widget -> https://forum.tagdiv.com/topic/google-matched-content-widget/

Thank you!

Hi,

Unfortunately we did not tested Advanced Ads plugin and therefore, we cannot say for sure if it will work or not as expected with the theme, sorry! Also, we cannot provide support for untested plugins.
This is our list with tested plugins with our theme -> https://www.screencast.com/t/cmPkh9jba4sZ

Thank you!

Hi,

This can be a plugin conflict, please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Thank you!

Hi,

The elements from tagDiv Composer can be use only with tagDiv Composer, those can not be set in widget, sorry!
You can get the Newspaper v9.6.1 from here -> https://forum.tagdiv.com/topic/important-new-update-newspaper-9-7/

Thank you!

Hi,

The header that comes with this demo is a custom one, you’ll need to use custom css ( img ) to remove the border line or you can import that header template from tagDiv Cloud Library.
If you refer to the lines from the content you need to edit them
-> https://www.screencast.com/t/i1yXiIb9

Now is seam that the link is working, maybe there was some temporally problems.

Thank you!

Hi,

Please make sure that you set the logo is according to our documentation -> https://forum.tagdiv.com/logo-favicon/

If there is still a problem, please provide me a link were I can inspect this issue.

Thank you!

Hi,

Now the mobile files was moved in td composer plugin, the file can be found in wp-content/plugins/td-composer/mobile/front-page.php

Thank you!

hi,

For this you will need to modify the code ( change the social position ), here you can find the code wp-content/plugins/td-composer/legacy/common/wp_booster/td_social_icons.php -> https://www.screencast.com/t/pcNkcE82AD

Thank you!

Hi,

There is a problem with general modal image in theme panel, please make sure that you deactivate it -> https://www.screencast.com/t/Nx6YmhF0

Also if you have activate the WPBakery activate, please deactivate it, clear all cache and try again.

Thank you!

Hi,

Unfortunately there is no option for 16:9, sorry!
But there are some blocks that have a closer size thumbs -> https://www.screencast.com/t/yRPYMOlBt4eI -> https://forum.tagdiv.com/thumbnails-vs-featured-image-size/
Also you can use some flex blocks, those can be set -> https://www.screencast.com/t/8mixJv0vEZ5 ->https://tagdiv.com/discover-flex-blocks-customization/
You can try the single post template from tagDiv Cloud Library.

Thank you!

Hi,

Yes, that should work! but depend on what issue you have.

Thank you!

Hi,

Yes, it is ok on that line and you do not need to add for the rest of them, the problem should be solved.

Let me know the results!
Thank you!

Hi,

You can send us an email at contact@tagdiv.com and provide admin login. I will take a look to your website footer. Include a link to this topic in the email.

Thank you!

Hi,

This can be a plugin conflict, please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

If there is still a problem please provide me a link were I can inspect this issue.

Thank you!

Hi,

Please try this custom css https://www.screencast.com/t/nmPb9p5XtEb
.td-theme-wrap article{
margin-bottom: 200px;
}
You need to set this code in Newspaper>Theme panel>Custom code> Custom css

Thank you!

Hi,

Now it should work correctly, I believe there was a temporary problem with the cloud library server. Please try again, and sorry for the inconvenience.

Hi,

1. Yes the child theme is still supported but only for those two files ( functions.php, style.css ).

2. If you make changes in theme files or tagDiv Composer plugin files you need to do those changes manually after each updates, if you chose to use tagdiv Composer you can modelate the templates as you want and the changes will not be removed after theme update.
What is the Cloud Library and How You Should Use It? -> https://tagdiv.com/what-is-the-cloud-library/

3. Unfortunately only changes in functions.php and style.css will be supported.

4. If you are not using the child theme that comes in Newspaper theme v9.7.3 and you are using a child from a prev version,you need to make that change,

5. We are working to a new documentation with more details about how to use our theme, hope this will be finished soon.

Thank you!

Hi,

Please try this custom css for this problem -> https://www.screencast.com/t/9bmnrXXto
.td-mobile-content .td-icon-menu-right {
display: block;
}
Set the code in Newspaper> Theme panel>Custom code> Advance css > in phone section, clear all cache and try again.

Thank you!

Hi,

If you are not using the tagDiv Cloud Library you can deactivate it, you need to go in Newspaper> Plugin and deactivate it -> https://www.screencast.com/t/FXE1STlu

Thank you!

Hi,

This can be a plugin conflict, please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Thank you!

Hi,

Unfortunately for the moment I can not provide you an answer for that, but I will note this to be check by our developers team.

Thank you!

Hi,

Please make sure that all the settings are as in our requirements, please follow the guide carefully
– https://tagdiv.com/newspaper-theme-requirements/
and please increase all requirements that are lower, and follow all steps.

This can be a plugin conflict, please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!