Hi,

It maybe a plugin conflict, did you try to deactivate all non theme plugins and clear all cache to see if the Module 16 thumbnails reaper.

Thank you!

Hi,

Please see this topic – https://forum.tagdiv.com/topic/problem-with-newspaper-theme/

If the problem remains, please send us an email as mentioned in that topic, so we can take a look. Let us know.

Thanks

Hi,

Did you deactivate the modal image from theme panel? also please check in Gutenberg the image like to -> https://www.screencast.com/t/0yd8YmTDzR
If there is still a problem, please provide me a link were I cant inspect this problem.

Thank you!

Hi,

Most of the theme files were moved into the tagdiv composer plugin as per the requirements of envato: https://help.author.envato.com/hc/en-us/articles/360000472383-WordPress-Theme-Requirements.
We wrote an article on the subject here: https://tagdiv.com/updating-the-core-of-tagdiv-themes/
Moving forward with such requirements, a child theme will only work with functions.php, and style.css as there are very few files left in the main theme as envato requires all functionality to be added through plugins.

Thank you!

Hi,

You need to set that code for mobile ads in Theme panel>Mobile Theme > AMP Analytics -> https://www.screencast.com/t/eaj9E3xDVRk also the code for desktop need to be set in Theme panel>Analytics -> https://www.screencast.com/t/26SmCckQ

Thank you!

Hi,

Unfortunately There is no option in our theme to to these, sorry!
Those can be achieve only with custom work, you need to do it yourself through the code and if you are not aware of the steps which are needed to take, in this case, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thank you for your understanding!

Hi,

From what I can see you’ve set the code as in our documentation -> https://forum.tagdiv.com/header-ads-adsense/

Please provide me a link were I can inspect this problem, in this way I will be able to provide you an working advance.

Thank you!

Hi,

This can be a plugin conflict, please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

If the problem persist, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks

Hi,

You can check this topic about disqus -> https://forum.tagdiv.com/topic/comments-counter-with-disqus/

Thank you!

Hi,

Please provide some more details about the 5xx errors you have, in this way I will know what answer to provide to you!
Please check those similar topics with 5xx errors
– https://www.hostinger.com/tutorials/fix-503-service-unavailable-error-in-wordpress/
– https://forum.tagdiv.com/topic/hello-unable-to-import-demo-content/
– https://wordpress.org/support/topic-tag/505-error/
– https://forum.tagdiv.com/topic/wp-supercache-causes-500-internal-error-and-cannot-deactivate/
– https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/
– https://support.cloudflare.com/hc/en-us/articles/218378978-What-should-I-do-after-seeing-a-502-or-504-gateway-error-on-my-site-
– https://support.cloudflare.com/hc/en-us/articles/115003011431-5xx-Server-Error
– https://support.cloudflare.com/hc/en-us/articles/200171906-Error-522-Connection-timed-out
– https://support.cloudflare.com/hc/en-us/articles/200171936-Error-520-Web-server-is-returning-an-unknown-error

Thank you!

Hi,

Most of the theme files were moved into the tagdiv composer plugin as per the requirements of envato: https://help.author.envato.com/hc/en-us/articles/360000472383-WordPress-Theme-Requirements.
We wrote an article on the subject here: https://tagdiv.com/updating-the-core-of-tagdiv-themes/

If you want to edit the header-style-10.php you need to go in wp-content/plugins/td-composer/legacy/Newspaper/parts/header/header-style-10.php and the singles can be found in wp-content/plugins/td-composer/legacy/Newspaper/parts/single/loop-single-1.php

Hope this will help you!
Thanks.

Hi,

I’m glad that the problem was solved!

Thank you!

Hi,

There is a problem with general modal image in theme panel, please make sure that you deactivate it -> https://www.screencast.com/t/Nx6YmhF0

Thank you!

Hi,

You can set the row layout from general -> https://www.screencast.com/t/W5bx0lnr
Also you can delete the row pressing the delete button, click and hold and drag the row in delete section or using the right click on the row.
-> https://www.screencast.com/t/8nDxZ7Zv
-> https://www.screencast.com/t/w3Br7BorZJdm

Unfortunately the grids have a specific number of posts to show, there is no option for post limit to can sho more posts, sorry! you can try the flex blocks and adjust theme to look like some big grids.

Thank you!

Hi,

These theme update are made to accomplish the envato requirements and the patch between v9.7.2 and v9.7.3 was not include in theme package this time because there are a lots of changes that can break the theme.
If you still need it the package you can send us an email at contact@tagdiv.com and we’ll provide you that Folder patch 9.7.2 and 9.7.3

Thank you for your understanding!

Hi,

This can be a plugin conflict, please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

If the problem persist please provide me a link were I can take a closer look to this issue.

Thank you!

Hi,

Please try this steps to fix this problem, go in wp-content/plugins/td-composer/mobile/header-amp.php https://www.screencast.com/t/wqp2eatP and set
rel=”nofollow” in -> https://www.screencast.com/t/gneogTYuN -> https://www.screencast.com/t/g41V9Vi1O please clear all cache and mark us resolved the issues from Google Search Console > Coverage > Crawl anomaly.

Hope this will help you!
Thanks.

Hi,

In order to hide the footer on some pages/post please check if you have set a page as footer or a default template; if it is a footer page you need to use this custom css -> https://www.screencast.com/t/4S4FpA14CG
.postid-12683 .td-footer-page{
display: none;
}

It is possible to be a problem because you have the tagDiv Composer and WPBakery activate, please deactivate the WPBakery plugin, clear all cache and try again.

Thank you!

Hi,

I do not quite understand, you want to show the current date along the publish date?
If is so then you need to us a single post template from tagDiv Cloud Library and set th header date in single template using the tagDiv Composer.
https://www.screencast.com/t/uYpSPdkmb6D1

Thank you!

Hi,

Unfortunately we did not tested any such plugins, and I can not make a recommendation, you’ll need to test yourself, sorry!
This is our list with tested plugins with our theme -> https://www.screencast.com/t/cmPkh9jba4sZ

Thank you!

Hi,

Unfortunately indeed there it is a problem using child theme with tagDiv Cloud library the post templates will not longer work, sorry for the inconvenience!
We’ll try to fix this problem as soon as possible.

Thank you for your understanding!

Hi,

If you want to use the infinite scroll on mobile version you need to deactivate the mobile theme, in this way will get the responsive version of Newspaper theme.
-> https://www.screencast.com/t/PfkZGd7qb

Thank you!

Hi,

You can change the background of that area using tagDiv Composer, select that area and check in style section -> https://www.screencast.com/t/HKE2Sf0NQ3yp also if that section is from header you an use the header manager or heck the settings from theme panel -> https://www.screencast.com/t/I0wiZgaVp6ai

Thank you!

Hi,

You need to have the tagDiv Cloud Library activate, also the templates that you have can be less if you have an older version of theme.

Thank you!

Hi,

The logo will be h1 in these cases – https://forum.tagdiv.com/topic/h1-of-pages/
The theme will make the logo h1 when there is no page title. For example in a category page where there is a page title the logos will not be h1
– http://prntscr.com/mx6nj4
If you don’t want the log to be h1 select the page template page with title
– http://prntscr.com/mx6nxm

Thank you!