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Calin
tagDiv Staff

Hi,
Hello, if you are still willing to do another test, we would be happy to help you, for this please contact us by email at contact@tagdiv.com and give us wp-admin access to the site to investigate and resolve the problem, and if we cannot resolve the problem we will offer you a refund.
Thank you!

Calin
tagDiv Staff

Hi,
For this, you can use the theme settings for making the column sticky – https://forum.tagdiv.com/smart-sidebar-2/
Thank you!

Calin
tagDiv Staff

Hi,

When you use the Yoast SEO it provides an option for the primary category https://yoast.com/help/how-to-select-a-primary-category/, but please do not confuse it with the primary category option from our theme https://forum.tagdiv.com/primary-category/
For Rank Math should be like in this guide https://rankmath.com/kb/how-to-choose-a-primary-category/
If the problem persists, please do a test only with the theme plugins and the Rank Math plugin.
Thank you!

Calin
tagDiv Staff

Hi,

Can you please let me know if you have an example for the results you want to achieve? Do you want to filter the results after more taxonomies, or do you want to have filters on page/template so the user can build the results?

Thank you!

Calin
tagDiv Staff

Hi,
One of the best solutions is to use a dedicated plugin for this, like Duplicator.
Another solution is to import and export the pages and templates using the wordpress tools, but the main site should have the same plugins https://learn.wordpress.org/tutorial/tools-import-and-export/
The theme panel will import/export only theme panel settings.
Thank you!

Calin
tagDiv Staff

Hi, for that select the flex block 1 and look in the css layout and remove the left margin – https://i.imgur.com/WUnjvJg.png then select the below row and check the css tab – https://i.imgur.com/zKnkeOh.png and remove the left and right paddings

Calin
tagDiv Staff

Hi,
1. This is how it is supposed to work. Normally, the live search uses the icon, and when it is clicked, the search input is displayed, and the results are displayed. When it’s used to display the form, then the live results are no longer provided in absolute position because the input field is no longer in absolute position and the results are displayed inside the header, not over it. If you want to have the live search results over the content, please add an inner row above the search element, then drag the search in the inner ro column – https://i.imgur.com/c7ehXTw.png https://i.imgur.com/oSthP8j.png then you need to set the inner column as absolute position – https://i.imgur.com/JfRgEHG.png. After that it may be need to add some negative margin top for the inner column, I think around -30 https://i.imgur.com/h8gZ3bk.png then the results will be https://i.imgur.com/BfS9tK6.png

2. Unfortunately, this is how the back to top style 2 was made, only back to top option 1 will go over the footer.

To set the login button to the left, please use this custom css:
.td_woo_menu_login .tdw-wml-guest .tdw-wml-menu-content {
flex-direction: row-reverse;
}

Thank you!

Calin
tagDiv Staff

Hi,
What normally should resolve this situation is a re-save to permalinks – https://i.imgur.com/S1uBqed.png
Thank you!

Calin
tagDiv Staff

Hello,
Most of the time, when this is happening, the situation is caused by some restriction, you can check some more in our guide – https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/ https://i.imgur.com/QGSB7cK.png
Thank you!

Calin
tagDiv Staff

Hi,
Please provide a link to the website so I can investigate the element you are saying.
Normally, if the responsive version is used, what is displayed on a desktop should also be displayed on mobile. In case the tagDiv Mobile theme is used, the source and via should be displayed.
Thank you!

Calin
tagDiv Staff

Hi Chris,
Please make a backup and please get in touch with us via email at contact@tagdiv.com, provide us with the screenshots and a video record if possible. Also, please provide a temporary wp-admin access to investigate the problem.
Thank you!

Calin
tagDiv Staff

Hello,
There are more ads plugins that can be used, for example:
AdRotate Banner Manager, Advanced Ads, Ad Inserter Pro
Thank you!

Calin
tagDiv Staff

Hi Antonio, in this situation, what can be done is to replace the elements/blocks that use the image as a background image with a block that set the image using the img element, for this you can create your own module and use the flex builder https://forum.tagdiv.com/modules-builder-newspaper-theme/
I hope this will help you!

Calin
tagDiv Staff

Hi,
On the flex block, you can set with tagDiv Composer in the Filter tab in input for “Multiple terms filter:” the id of the taxonomy/taxonomies made with acf plugin – https://i.imgur.com/TsqDoL0.png
Thank you!

Calin
tagDiv Staff

Hi,
The code cna be set in the theme panel > custom code> custom css https://i.imgur.com/pzvtepn.png (the simplest and easiest way), or you can also set it in live css, or in tagDiv Composer on that page/template inside the RAW CSS element.

Calin
tagDiv Staff

Hi,
This can be a cache situation, when a mobile page or the mobile theme plugin is used, you need to have a cache plugin that can create a mobile cache separate from the desktop version. Please try when you are connected and see if the problem persists.
Thank you!

Calin
tagDiv Staff

Hi,
Usually, the rows should be aligned, but maybe you have made some edits to the pages in special for the first elements. What you need to do now is to check the settings on each column and block in part https://i.imgur.com/jJwchwD.png https://i.imgur.com/Ta0IHTG.png

Calin
tagDiv Staff

Hi,
You can use the linheight option – https://i.imgur.com/ATHHluk.png

Calin
tagDiv Staff

Hi Antonio,
If you’re using LightSpeed Cache (LSCWP) in WordPress, you can ensure this is applied by:
Going to LiteSpeed Cache → Page Optimization → Media Settings.
Checking whether Lazy Load Images is on. If so, exclude your image/hero/LCP image from lazy loading.
Also, you can try the mentioned plugin to see if you get better results!

Calin
tagDiv Staff

Hi,
It is possible that on an td_flex_block_4 to have set in a css option a different value than a number. But just in case our developer will check it out!
Thanks!

Calin
tagDiv Staff

Hi,
There is no need to modify any file, use the ACF plugin with the theme and set the custom field element in the single post template using tagDiv Composer

Calin
tagDiv Staff

Hi,
Please check the layout and css tabs for the row selected – https://i.imgur.com/vZuyqzr.png also, you can check the column css tab – https://i.imgur.com/O6bXVAp.png
Thank you!

Calin
tagDiv Staff

I’m glad that you managed to do it!

Calin
tagDiv Staff

Hi,
It’s not that one, it must be the place mentioned in our guide.
Can you please do a test using only tagDiv plugins to see if the problem persists? Eventually, is it possible to provide a screen record?

Calin
tagDiv Staff

Hi,
If you are referring to the Latest articles section from homepage, you can use this option – https://i.imgur.com/kOoFyMv.png or it’s about the global loop, then you can use the option from Dashboard> Settings > Reading https://i.imgur.com/I20737H.png
Thank you!

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