Hi,

Please note if the header menu is blank then will not work the sticky
-> https://www.screencast.com/t/B9ZPpQReyd
-> https://www.screencast.com/t/t6DqR4BR
-> https://www.screencast.com/t/5bDsv8cwKlby

Thank you!

Hi,

If you made those page with visual composer please make sure that you get from themeforest the theme with all files and install the Wp Bakery -> https://forum.tagdiv.com/how-to-update-visual-composer-plugin/

Hope this will help you!
Thanks.

Hi,

I try to get the issues that you get, but I can not get it ->
-> https://www.screencast.com/t/B9ZPpQReyd
-> https://www.screencast.com/t/t6DqR4BR
Please provide some more details about how you obtain that issue or provide a full video of this.

Thank you for your understanding!

Hi,

So you make update to theme and you want to use the wp barkery on pages build with tagDiv Composer, if is so then will not be possible, sorry!
Important Note: Do not use both page builders on the same page!
You can use only one builder on a page.

Also please make sure that you also have the last version of wp barkery v5.6

As a note, this topic would have been among the first in the reply queue, as it is older. Replying in your own topic multiple times will refresh the topic date moving it to the back of the line. We answer from oldest to newest.

Thank you for your understanding!

Hi,

Please note that homepage is build wit TagDiv Composer and if you are using Visual composer the can be break

Also if the problem is just the strange looking of image please check this documentation: -> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/

Thank you for your understanding!

Hi,

Unfortunately out tagDiv Composer will work only if the site and home url is the same, sorry for the inconvenience!

Thank you for your understanding!

Hi,

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

@imbob could you provide a link where we can make some investigations for this problem.

Thank you for your understanding!

Hi,

If you make update to the theme version v9.5 then you’ll have more control over those settings
-> https://tagdiv.com/whats-new-in-newspaper-theme-9-5-update/

Thank you!

Hi,

Here is how you’ll nee to set it -> https://www.screencast.com/t/xgJ16ZEe2XM -> https://www.screencast.com/t/U5RiJ5mKbVkp

Thank you!

Hi,

That depend what type are you using on your website http or https, also if you need to set the code in header or body, you can set it in Newspaper>Theme panel>Analytics/JS CODES -> https://www.screencast.com/t/U0XjLAbJgZA

If you have more quiescence let me know!

Thank you!

Hi,

I do not quite understand were you try to set that border,
Please deactivate tagDiv Composer and try again, if is still not working you can try to do this with tagDiv Composer ( tagDiv Composer is a builder special made for our theme by our developers team) deactivate the WP Bakery and let active only TagDiv Composer.
Important Note: Do not use both page builders on the same page!

If there is still a problem please provide me some more details and some screenshots would be very helpful.

Thank you for your understanding!

Hi,

I took a look to your website and now those content are there -> https://www.screencast.com/t/goHZuCFnyO9 maybe was have something to do with the cache, if you are using cache plugin and the post not appear, clear all cache and try again.

Thank you for your understanding!

Hi,

If you want to make some change in single_template_1 you can copy that template in child theme and make changes there.

Thank you for your understanding!

Hi,

Please try to stretch the row like this -> https://www.screencast.com/t/Dgau3p91l if is need you wan set some padding/margin or width.

If you have more questions please let me know!

Thank you!

Hi,

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.

If there is still a problem please provide some valid screenshots -> https://www.screencast.com/t/pbFllpVR5TI

Let me know the results!
Thanks.

Hi,

After you make the update please check if theme plugins are active, usually tagDiv Composer will be activate automatic but it need to be checked, also if you are using cloud template update the tagDiv cloud library and activate it…
https://www.screencast.com/t/n2QCNJRfm

If there is still a problem, please provide some screenshots with the settings you are made for this.

Thank you for your understanding!

Hi,

Please remove the code that I give it to you and I will try to make a new one, a better one, this have some fix elements and that is way is not auto resize the height on mobile device.

Thank you!

Hi,

Please try to set the image on a lower quality like this -> http://prntscr.com/mhvb8j
Here are your scores results :
-> https://www.screencast.com/t/dw8TbGORYA3r
-> https://www.screencast.com/t/BqWmDx6Lp9V

Thank you for your understanding!

Hi,

Unfortunately the last version of BuddyPress tested and was full compatibility was v3.0 , if you want and you can help use with the incompatibilities that you found, we can make some fix for them and try to make it full compatibility again.
If you want you can shear the your tested results here in this topic or an email at contact@tagdiv.com and include a link to this topic in the email.( also please provide details about version of theme and BuddyPress plugin that you use ).

Thank you for your understanding!

Hi,

For mega menu please send us an email at contact@tagdiv.com and provide admin login. We will take a look. Include a link to this topic in the email.

For logo on mobile, you can use custom css
-> https://www.screencast.com/t/rGq7CyvpM
Set the code in Newspaper>Them panel>Custom code>Custom css
.td-logo-in-header .td-sticky-mobile.td-mobile-logo {
display: none;
}
or use the composer and header builder for mobile device
-> https://www.screencast.com/t/XiSLUcyqH
-> https://www.screencast.com/t/gjaYPeJzig9
and edit the logo how you want.
Here you’ll found some documentation ->https://tagdiv.com/whats-new-in-newspaper-theme-9-5-update/

Thank you for your understanding!

Hi adescalis,

So you get a Category template from tag div Cloud Library and you want to set it on a specific/global category.
Please make sure that you make this steeps:
Add the template -> https://www.screencast.com/t/U2rkRKjBxdq
-> https://www.screencast.com/t/inN1R40sa
-> click on create template, click on done, save the template
-> go in newspaper>theme panel > categories -> https://www.screencast.com/t/1jX1xEd6

If there is still a problem, please provide some screenshots with the settings you are made for this.

Thank you

Hi,

You can use a child theme to make some changes in theme file and keep them after theme update, Also this is only for theme, not plugins, and there are specifics files that can be edit in child theme.

Here you can check our documentation for child theme support: https://forum.tagdiv.com/the-child-theme-support-tutorial/

Thank you for your understanding!

Hi claudioper,

Here is our documentation for Child theme support -> https://forum.tagdiv.com/the-child-theme-support-tutorial/ her you can see how it need to look like the child in order to work, also you can find here the file that can be set in child ( not all files can be edit in child theme ).

Thank you for your understanding!

Hi,

After you make the update please check if theme plugins are active, usually tagDiv Composer will be activate automatic but it need to be checked, also if you are using cloud template update the tagDiv cloud library and activate it…
https://www.screencast.com/t/n2QCNJRfm

Thank you for your understanding!

Hi Lucas Lynch,

That demo use a cloud template for post, you’ll need to edit that template ( from cloud template or from post ); for example if you are on the post, just click on edit template -> https://www.screencast.com/t/6spFPzna7y -> https://www.screencast.com/t/PX1dmFmK after that save the changes and check the post again -> https://www.screencast.com/t/I8m5dffOvWF

Also if you want to change the category “tag” color on blocks those options are available only on flex blocks -> https://www.screencast.com/t/093GsFvO
-> https://www.screencast.com/t/IP1MyRAKoTx
If you want to change the category background color for others blocks you can use custom css -> https://www.screencast.com/t/FLJZl5suEM2

Thank you!