Hi,

Yes you can assign a post template for single category.
And ye you can hide the feature image in posts, all you need to do is to set a template without feature image on those posts ( example template 5, 12, 13 https://forum.tagdiv.com/post-templates-2/), or you can use a cloud template

Thank you.

Hi,

If I understand correctly you refer to the header logo, if is so then you need to set an image with png extension ( those image need to have set the background color transparent
https://www.screencast.com/t/Q9PxqIgZ1S ).

Here do you want to hide the empty categories, some more details and screenshots, that would be very helpful.

Thank you for your understanding.

Hi,

I’ve inspect your website and see that you still have the problem with mobile aspect on desktop.
https://www.screencast.com/t/p54IVZEB
Please try the suggestion and deactivate Total Cache plugin, this plugin interfere with your theme.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you for your understanding.

Hi,

This problem appear because is set as default color the color of feature event background.
https://www.screencast.com/t/8b0Iqfpi7g
Documentation about The Events Calendar and the WordPress Customizer -> https://theeventscalendar.com/knowledgebase/wordpress-customizer/

If that don’t work, please use this below custom css
.tribe-events-list-widget .tribe-event-featured, .tribe-events-venue-widget .tribe-event-featured, .tribe-mini-calendar-list-wrapper .tribe-event-featured, .tribe-events-adv-list-widget .tribe-event-featured .tribe-mini-calendar-event {
background-color: #7859a5;
}

Paste it in Newspaper>Theme panel>Custom code>Custom css
Hope this will help you.

Thank you for your understanding.

Hi,

Please try to make a test; deactivate the current demo, and install other one, see if the problem is still there, if not, change back to the current demo.
If the problem is still there please provide a link were I can find the problem and inspect it.

Thank you.

Hi,

I just check the last version of our theme and woocommerce 3.5.0 and is work fine, please provide some more details and screenshots,that would be very helpful.

Thank you for your understanding.

Hi,

If you still have problems with overwriting Tiled Gallery by Jetpack please read this topic:
https://wordpress.org/support/topic/wp-gallery-custom-links-clash/#post-8569239

Tiled Galleries -> https://jetpack.com/support/tiled-galleries/

Note: Activating the image CDN also enables the Tiled Gallery option for your site. You can deactivate this setting at Settings → Media and then deselect “Display all your gallery pictures in a cool mosaic.”

Thank you.

Hi,

Unfortunately I don’t know what will happen if you put the plugins in mu-plugins.
Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you for your understanding.

Hi,

Please check your user settings, is possible to set wrong the Facebook account .
https://www.screencast.com/t/2yB1MbaiHV2
https://www.screencast.com/t/FkwEVjvET2uv
Hope this will help you.

Thanks.

Hi,

In order to add a shortcode in a page using TD Composer you need to add a column text, click on edit content, switch wp editor form visual to text and paste the shortcode https://www.screencast.com/t/x42bJ74kd2m
Hope this will help you.

Thanks.

Hi,

Is possible to have set a background color for footer, please check in Theme panel, Theme Colors The Main Menu https://www.screencast.com/t/zBRzeC3Ra , if you have background color just clear and save the settings.
Hope this will help you.

Thanks.

Hi,

That can be possible only if you make some change in theme file, and that is not recommended if you don’t have the proper skills.

Thank you for your understanding

Hi,

Some more details and screenshots about how you set the row width and place the video, and a link to the website where I can see the problem, that would be very helpful.

Thank you for your understanding.

Hi,

Please use Thumbnails – Fix strange looking images on blocks, here you’ll find the documentation -> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/

For tagDiv Composer please check our documentation ( https://www.screencast.com/t/RoJ2ufvEVVt ) from here: https://forum.tagdiv.com/tagdiv-composer-tutorial/

Is not necessary to create the page from scratch, you can use tagDiv Cloud Library

Important Note: Do not use both page builders on the same page! ( V Composer and tagDiv Composer )

Thank you for your understanding.

Hi,

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
Make sure that you have the last version of php.

Thank you for your understanding.

Hi,

Please read this documentation about How to Enable the query cache in MySQL -> http://www.aodba.com/enable-query-cache-mysql/

Thank you for your understanding.

Hi,

Please read this topic: https://forum.tagdiv.com/topic/mobile-version-of-site-appears-in-chrome-incognito/

Thank you for your understanding.

Hi,

Sorry for the inconvenience.
Your problem seams to be Total Cache, please make a test, try to deactivate this Total Cache plugin ,clear all cache, force refresh and inspect the website again, we recommend WP Super Cache , this cache was tested by us.
Here is the list that was tested and work just fine with our theme : https://www.screencast.com/t/niPyLUCR

Thank you for your understanding.

Hi,

Please read How to get Google to crawl your site faster: https://yoast.com/how-to-get-google-to-crawl-your-site-faster/
How to speed up Google indexing -> https://espirian.co.uk/speed-up-google-indexing/
Why Is Google Indexing My Website So Slowly? -> https://www.quora.com/Why-Is-Google-Indexing-My-Website-So-Slowly

Thank you for your understanding.

Hi,

Unfortunately the shortcode [gallery] is made by wordpress, try to add in wordpres gallery types like in this documentation: https://en.support.wordpress.com/gallery/

Thank you for your understanding.

Hi,

Just place the id of page you want to display in the block https://www.screencast.com/t/aLeu71Ao

Hope this will help you.

Thanks.

Hi,

I’ve just inspect with Chrome in Ingonito , and everthing is fine.
https://www.screencast.com/t/LmKQjDolEh

Thank you.

Hi HittingTheGreen,

I’just inspect your website and I can’t find the problem, everything seams to be fine.
If the problem is still there please provide some more details and screenshots, that would be very helpful.

Thank you.

Hi,

In order to exclude a category showing up in related articles please read this topic:
https://forum.tagdiv.com/topic/remove-category-from-related-articles-filter/

Thank you for your understanding.

Please activate the tagDiv Composer and tagDiv Cloud library.
Thank you.