Hi,

1. Only with newsletter is happen this? please make an inspection of page and provide some screenshots .

2. Please increase WP Memory limit ( https://www.screencast.com/t/5iefHthGLlYs ), also make sure you have the last version of php.

Thank you.

Hi,

Please provide some screenshots, or a link to the website where I can see the problem, that would be very helpful.

Thank you for your understanding.

Hi,

First you need to have set page template Pagebuilder+ last articles +pagination ( https://www.screencast.com/t/yLEVb5j1YrH5 ), if this is set so, go down in page until you’ll see the “Homepage Latest Articles” ( https://www.screencast.com/t/X4QH5mFhYu ).
Most popular it is in Appearance Widgets https://www.screencast.com/t/ejAdZpvpXl4
Hope this will help you.

Thank you.

Hi,

1. It’s working in all device, but is possible to scale din differ way in function of devices and background image you have set ( https://www.screencast.com/t/forxoRvFX ).

2. For the moment flex block don’t have such option, but if you want you can use a big grid 1/2/3/6/7/8 https://www.screencast.com/t/k4d0uWfM

3. Our logo is an Animated PNG you can use this website for make your own one https://ezgif.com/apng-maker

Thank you for your understanding.

Hi,

I’ve check the WhatsApp share button and everything seems to work just fine.
https://www.screencast.com/t/1MQl1LBw42
Please be notice that the WhatsApp share will work on desktop only if you have WhatsApp application ( example https://www.screencast.com/t/JU6WuZMdR ).

Thank you for your understanding.

Hi,

Please read this documentation about how to Setup Lazy Load for Google AdSense Ad units
-> https://gulshankumar.net/setup-lazy-loading-google-adsense-ad-units/
Hope this will help you to solve your load before the google adsense.

Thank you for your understanding.

Hi,

Unfortunately you can not add post in mega menu, you can add only categories and sub-categories that show posts ( https://forum.tagdiv.com/mega-menu/ ), or you can ad a page/post in menu ( menu not mega menu https://forum.tagdiv.com/page-menu/ ).

Thank you for your understanding.

Hi,

If I understand correctly you refer at this https://www.screencast.com/t/gPsjea7c8x
Hope this will help you.

Thank you.

Hi,

Unfortunately our forum was made custom cast, it is base on bbPress , you can do something like this using bbPress, here you can find the documentation you need https://codex.bbpress.org/step-by-step-guide-to-setting-up-a-bbpress-forum/

Thank you for your understanding.

Hi,

Unfortunately in order to do that you’ll may need a developer.
Please be notice that the Flex block have the possibility to set divergent layout for each device ( example-> https://www.screencast.com/t/rsDDda7Wm ).
Also you can use a slide and if you want you can hide for some device ( https://www.screencast.com/t/656Zrf8k0 )

Thank you for your understanding.

Hi,

You need to add the sidebar with tagDiv Composer.
Open the page with td Composer select the row, set the layout with 2/3+1/3 https://www.screencast.com/t/si2YsPVbYUWi, and add a widget sidebar ( or you can add some blocks ).
https://www.screencast.com/t/W7RJxTaDkvt6

Thank you for your understanding.

Hi,

I’ve just check your website, and everything seams to be fine.
Some more details and screenshots, would be very helpful.

Thank you for your understanding.

Hi,

This problem can cause by a plugin, please try to deactivate all plugins that are not tested on our theme ( https://www.screencast.com/t/Um62kqr3oiW ).
Let us know how it works.

Thank you for your understanding.

Hi,

Some more details and screenshots, or a link to the website where I can see the problem would be very helpful.

In Newspaper>Theme panel>Block Settings meta info on modules/blocks is a general set for date ( https://www.screencast.com/t/SGD0ZkTQ )

Thank you for your understanding.

Hi,

If you do not have the latest version of the theme, please make update to it.
Also please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
We’ll continue to investigate this problem.
Let us know how it works.

Thank you for your understanding.

Hi,

I’ve just check your website and it look just fine, I think you’ve solved the problem.
https://www.screencast.com/t/zp8W5HSxC8

Thank you.

Hi,

I don’t quite understand the problem you are referring to ( from theme panel for what element ), some more details and screenshots, would be very helpful.

Thank you for your understanding.

Hi,

Here you find the documentation about cloud template: https://forum.tagdiv.com/tagdiv-cloud-library-plugin/
Also please make shore that you have tagDiv Composer activate.

Also please be notice that the cloud template is use just with tagDiv Composer ( Visual Composer ).

Also please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/

Thank you.

Hi,

This problem can appear if the mobile device have a lower connection to internet.
Also please try to resolve the console error https://www.screencast.com/t/5WNmwfSatwV

Thank you for your understanding.

Hello,

https://www.screencast.com/t/Db8swZBGR
Please use these guides to make the implementation properly:
http://www.wpbeginner.com/wp-tutorials/how-to-add-ssl-and-https-in-wordpress/
https://css-tricks.com/moving-to-https-on-wordpress/
https://yoast.com/dev-blog/move-website-https-ssl/
https://forum.tagdiv.com/topic/moving-to-ssl/

Thank you!

Hi,

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you.

Hi,

Here is an example:
https://www.screencast.com/t/priYeC5op
https://www.screencast.com/t/INXi7QnjVmm

Thank you.

Hi,

If I understand correctly you refer at this part https://www.screencast.com/t/SbWrPzeV7MvJ , if is so, that part is build with TD Composer using a slide ( https://www.screencast.com/t/9mpyVgreyD9q )

Thank you.

Hello,

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.

Thank you!

Hi,

I’ve just check your website and I can’t find the AMPon your post, it look like is not activated.

Thank you for your understanding.