Hi,
The mobile logo should be checked using the tagDiv Composer as mentioned above, the theme panel settings will apply only in case that no logo is set using tagDiv Composer, but the header you have in use has the logo set using the tagDiv Composer.
The menu problem is related to the amp plugin, if you’ll disable the mobile redirect to amp or remove teh amp plugin, the problem will be resolved – https://prnt.sc/NibvVYdgSGi3
Thank you!
Hi Sebastien,
The mega menu has two possible structures, depending on the category selected as the mega menu. It can display either:
The category with its subcategories (if the selected category contains subcategories), or
The category without subcategories (if no subcategories are assigned to it).
In short, the structure is based on whether the chosen mega menu category has subcategories or not.
-> https://forum.tagdiv.com/mega-menu/
Thank you!
Hi,
If you want to remove AMP, simply disable it and then ask Google to reindex your website. The AMP link will then be removed from Google Search results.
If this is a new website, it most likely has not been indexed yet. However, if it is an older website and Google has already indexed the AMP version, and you want to remove it, you can follow the steps provided by @simchris – https://forum.tagdiv.com/topic/kiss-amp-goodbye/
Best regards
Hi,
You can contact us via email at contact@tagdiv.com and provide your credentials there. Also, please include the link to this topic in the email so we can identify you faster.
Thank you!
Hi, I’m glad that the situation was solved!
Hi,
We checked the problem you mentioned, but it is not appearing for us:
https://prnt.sc/4_xJWGavd64y
Please do the following: disable all theme plugins you are using, delete the theme, and reinstall the theme plugins from Newspaper > Plugins one by one.
Also, you can make a test using only the theme plugins. In case you are using a child theme, please set the main theme during the tests.
Thank you!
Hello,
It is not necessary to install any additional plugins. A well-structured and visually appealing design will be sufficient. For this purpose, you can use tagDiv Composer and tagDiv Cloud Library. You may select and customize one of the available Cloud templates, modify the existing theme templates, or create your own templates from scratch to meet your needs.
Hi,
You can use the tagdiv Composer to edit the header and add any element you like, such as a button, an icon, or a link to another page or section.
If you have a website example with a specific call-to-action element in mind, please share it with me, and I’ll guide you on how to set it up.
Thank you!
Hi,
For the logo prolem use tagDiv Composer edit the homepage and scroll down and when the sticky is displayed, click on the logo and look for logo text tagline – https://prnt.sc/auUIF4PfYWlH do the same for the mobile logo – https://prnt.sc/pSP6HPUu8vDW
Second situation I think you are referring to the mega menu – https://prnt.sc/yp6EBFt1c_JJ. This can be set in wordpress menu were you can set a category as mega menu – https://forum.tagdiv.com/mega-menu/
Thank you very much! 😀
Although we had not originally planned to release the update so soon, we identified and resolved several vulnerabilities and therefore decided to deploy the update earlier than scheduled.
Hi,
Thank you very much for taking the time to test this again after updating to 12.7.5 and for sharing a detailed explanation of what you’re seeing.
I’ve forwarded your information to our developers so they can review the focus/aria-hidden behaviour with the updated wrapper targeting.
Thanks again for your thorough feedback
Hello,
It will be, but for the next one, not for today’s one, time was too short to fix it for today’s update.
Thanks!
Hi,
We are following up regarding the issue you experienced. It was caused by the custom permalink structure that was set up, which did not use only the provided tags.
Thank you for your understanding.
I think that you misunderstood the answer. If you have that option selected, you should also have that plugin installed. If you do not want to use that plugin, use the them post view – https://prnt.sc/2mbk4vuEuf01 then make sure that the ajax view count option is enabled – https://forum.tagdiv.com/ajax-view-count/ and check the theme panel option – https://i.imgur.com/hj8PThf.png
Hi Gus,
This request can be done via email at contact@tagdiv.com. Provide the key that has been used on those domains you want to be unassigned. The process will be completed only if the domain no longer exists or no longer uses the theme.
Thank you!
Hi,
Normally, this should not be a problem, but if you want to use WP Rocket, then make sure the settings are as mentioned in our guide. Just make sure that you do not have any old cache or object cache on the backend.
Another approach is to disable the theme plugins, delete the theme, and reinstall those theme plugins from Newspaper > plugins. By doing this, you’ll ensure the theme plugins’ files are clean and have no changes.
Thank you!
Hi,
Depending on what you want to do and where you want to set this value, using a single post template, you can use the subtitle element to display it in any place you want to have it on a single post template.
If you want to create a custom template in a child theme you can use the php code: https://pastebin.com/DPW5s2nX
Hi,
The file mentioned is not part of the theme itself, it’s part of an extra plugin that can be used with the theme, the Opt-in builder, this plugin can be deleted from the section plugins and reinstalled from Newsmag > plugins – https://forum.tagdiv.com/tagdiv-opt-in-builder/ the mentioned file is in the plugin on the path wp-content/plugins/td-subscription/assets/js/tdsLogin.js
Thank you!
Hi,
I checked your screenshot and according to it you should use the WP-PostViews plugin – https://prnt.sc/ZncC9kaZocqR
Hi,
The image problem seems to be related to this – https://prnt.sc/lEIr1taQWTpO. Those images that are not displayed have anextra extension webp, but this doesn’t exist; only the jpg format exists.
I’m glad 😀
Hi,
This depends on the elements used there, I think it is the flex block with title template 15, so you can try this css:
.page-id-5100 .td_block_template_15 .td-block-title {
margin-bottom: 12px;
}
If you need it apply on global you can use this will apply on all elements taht have the title template 15
body .td_block_template_15 .td-block-title {
margin-bottom: 12px;
}
Thank you!
Hi,
No, the settings in the theme settings are not enough. Please disable the plugin tagDiv mobile theme. If you check our mobile theme guide, you’ll see that this situation appears when you are using the tagDiv Mobile theme plugin, then, pages will render only content set with the mobile editor.
Please disable the plugin and clear the cache.
Hi,
Please contact us via email at contact@tagdiv.com and provide the license key and the wp-admin. We’ll check it as soon as possible.
Thank you!
Since the issue does not occur when you are logged in, it is most likely connected to a cache plugin or one of its configurations.
Problems like this are often caused by JavaScript or CSS optimization settings, so I recommend reviewing those options carefully.