Hi,

Please note that Revolution Slider that we provide is a Bundled Plugins in our theme. No need to activate it, simply ignore the activation messages and you can use it for the sliders that our theme is providing -> https://forum.tagdiv.com/import-revolution-sliders-on-demos/.
What is a bundled plugin ?
– https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins
If you want to have full access to this plugin, then you’ll need to buy a license key for it, the license key that you get to activate the theme is working only for our theme, you can not activate other theme or plugins with it.
Here you can get the documentation for this plugin -> https://revolution.themepunch.com/joomla/documentation/
Here you can check the full guide for Revolution slider -> https://www.wpexplorer.com/revolution-slider-review-guide/

Thank you for your understanding!

Hi,
If the suggestion provide by Anamaria did not work, then please make a full backup and contact us at contact@tagdiv.com and provide wp-admin access, also include the link of this topic to can identify you.
Thank you!

Hi gabrieltanase,
I’m afraid that I do not understand entirely what do you want to achieve.
So, you are using ACF with cloud templates to add extra text. This can be done, but I need to know exactly what you want to achieve and the elements where you want to display that text, also this filed will be add in WordPress posts editor for each post in part. But the only problem is that changing the cloud files is not a good idea, because those can not be set in a child theme, only the classic templates.
Thank you!

Hi Laura,
From what version to what version did you updated the theme?
To get back your settings, please make sure that all tagDiv plugins are enable, after that go in the theme panel> import/export and set a backup for panel -> https://forum.tagdiv.com/import-export-theme-settings/
Another solution is to set back the backup of website and update the theme manually (using method B) -> https://forum.tagdiv.com/how-to-update-the-theme-2/ (after you updated the theme, make sure that you update the theme plugins from Newspaper > welcome section or Newspaper >plugins) in this there will be no problems.
Thank you!

Hi ironsea,
What I can suggest for this situation is to make sure that your Instagram business account is connected through your Facebook account. After that remove the socials from the theme panel and add the Facebook account (this should ask if you want to add the Instagram account too).
If the problem persist, please make a full backup and contact us at contact@tagdiv.com and provide wp-admin access and include the link of this topic to can identify you.
Let me know the results!

Hi TheZugzwangBlog, usually this problem get solved be deleted and reinstall the tagDiv Composer plugin (this need to be reinstall from Newsmag > plugins).
If the problem is still not solved, please contact us via email and we’ll check the situation as quick as possible.
Thank you!

Hi Toma Romica,
The option in the Opt-In Builder plugin at the moment is only for pots and a visitor who, subscribed to unlock a post, has access to all the posts that have been blocked.
Here is our guide for the plugin https://forum.tagdiv.com/tagdiv-opt-in-builder/
Thank you!

Hi,
If you have contacted us by email and the problem persists, please continue the conversation there and we will help you resolve the issue.
Thank you for your understanding!

Hi be.syahrizal, sorry, but Newsmag theme do not have this option (only Newspaper has this option), this is display by default boxed with 1024px width.
Thank you for your understanding!

Hi,
Please let me know the results, also if you want we can take a look to see what can be the problem.
maybe you are referring to this option -> https://i.imgur.com/cxKJd0x.png this is display only when you use amp without mobile theme plugin.
Also did you use before the mobile theme or only the amp?
Thank you!

Hi Francisco Fernández I just test it on my install and for me it working correctly -> https://i.imgur.com/Iyq24WI.png -> https://i.imgur.com/yz7np1n.png -> https://i.imgur.com/KWvEefs.png
Please check the settings and make sure that you do not have any plugins to interfer.
Let me know the results!

Hi,
If you use standard template, then on post you use sidebar widgets, this need to be set in appearance > widgets -> https://i.imgur.com/fxQWM6j.png for posts you can assign the sidebar in theme panel > template settings > blog and posts templates -> https://i.imgur.com/IToTeu8.png for pages you can set it here -> https://i.imgur.com/q5FJ6ZM.png also the pages can be edited using tagDiv Composer and set the widget element -> https://i.imgur.com/WWDld2i.png -> https://i.imgur.com/otoa7VZ.png
Thank you!

Hi RichFarina, before Newspaper v11.2 did you use single post templates from tagDiv Cloud library or standard post templates from the theme panel.
If you use standard templates, then you had in sidebar sidebar widgets, those can be find in Appearance > widgets -> https://i.imgur.com/uF1gVrU.png maybe your ads are in this zone, please check in inactive widgets.
I hope this will help you!

Hi kjervert, so you are using standard templates. Therefore, you must have activate the tagDiv Composer and tagDiv Standard Pack https://i.imgur.com/KMF0amL.png then in theme panel theme fonts under the header section the tagline text will be display https://i.imgur.com/Qv8oveq.png and the results will be https://i.imgur.com/x9pljUq.png
I hope this will help you!
Let us know the results!

Hi tapan29588,
For amp version you need to use amp auto ads https://support.google.com/adsense/answer/9261309?hl=en this need to be set here https://i.imgur.com/xjAKHf8.png also the Adsense Auto Ads normally need to be set only once per page/post -> https://support.google.com/adsense/answer/9274634
Thank you!

Hi phongvt, that share buttons are not from our theme, most probably you are using an extra plugin that set them. Also if you want I can provide a css to remove the share buttons from footer, for this I will need a link to your website.
Thank you!

Hi,
Please check the answer from this similar topic https://forum.tagdiv.com/topic/ho-pagato-il-supporto-ho-bisogno-di-urgente-assistenza-contatore-visit/#post-412272
Thank you for your understanding!

Hi ChristmasMultiservices, from amp the only way to get the number of visits for your website is to use an analytics code, our theme do not have an option for this.
The thing is that the visits from amp are actually not on your website (the amp version for your website it is store on google), therefore the theme view count can not count them.
Thank you for your understanding!

Hi,
The update is push from Romania, but this is the first time when I header that the Newspaper Time Machine to not be display, normally this should be display when tagDiv plugin is activated, if is not, then something is interfering with the theme options and it need to be checked.
Another way to update the theme is manually, using FTP/cPanel/File manager -> https://forum.tagdiv.com/how-to-update-the-theme-2/ -> https://i.imgur.com/ldEkmZ9.png
If the problem is still persisting, we can take a look at it, for this please make a full backup for your website and database and contact us at contact@tagdiv.com, provide wp-admin and cPanel, also include the link of this topic to can identify you.
Let us know the results!

Hi,
On homepage I see that the core vitals are pass https://i.imgur.com/anuRdx9.png
Now what I can suggest is to make sure that you use a lazy-loading for images -> https://i.imgur.com/QdOfpbN.png also reducing unused JavaScript will help, for this I think that this guide can help you https://www.wordstream.com/blog/ws/2021/04/02/improve-core-web-vitals
Also those are all the js file that contain code for menu and mobile menu:
-> wp-content/plugins/td-cloud-library/assets/js/js_files_for_front.min.js
-> wp-content/plugins/td-composer/legacy/Newspaper/js/tagdiv_theme.min.js
-> wp-content/plugins/td-composer/mobile/js/tagdiv_theme.min.js
-> wp-content/themes/Newspaper/includes/js/tagdiv-theme.min.js
-> wp-content/themes/Newspaper/includes/js/tagdiv-theme.js
Thank you!

Hi player1, for the moment the subtitle post element that Anamaria said is the only one from our theme and it it display only inside the article. For the moment we do not have any element to display theme in lists.
If this is not what you mean, please let me know!
Thank you!

Hi,
Unfortunately, there is no option for this, maybe only if you set the shortcode for the social counter in article top ads, but this is not recommended.
Thank you for your understanding!

Hi,
To remove the banners from homepage, you need to edit it using tagDiv Composer and edit/remove all ad banner that you do not want -> https://i.imgur.com/kDcIQr7.png -> https://i.imgur.com/OwctUd5.jpg
Also the footer zone seems to be stretched -> https://i.imgur.com/rpeO20j.png this section can be edited by editing the homepage with tagDiv Composer and scrolling to footer section -> https://i.imgur.com/qtqAy97.png
I hope this will help you!

Hi,
Did you check the console to see if you have some errors when you set the link in Newspaper v11.2 ?
What I can suggest is to disable and delete all tagDiv plugins and re-install them from Newspaper > plugins.
If this is still not working and if you want we can take a look at your install via mail.
Let me know the results!
Thank you!

Hi rinkdemi, I think that this font is the default one from browser and this is usually, display until the one set in the theme it is load.
Some tips will be to preload the fonts, this can be done using some cache/optimize plugins, or adding the code in functions.php (it is indicate to use child theme for this) -> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/#preload-newspaper-theme-fonts.
Also another method that it has good results it is to use a custom font, set it as general and disable the rest of the fronts, like google fonts … -> https://i.imgur.com/78NY2Yn.png -> https://i.imgur.com/YfPMFNk.png -> https://i.imgur.com/1KFt8YN.png
I hope this will help you!
Let me know the results!