Hi,

Is seems to be a problem with the api use by our theme to set the YouTube videos, this problem will be fix very soon, sorry for the inconvenience!

Thank you for your understanding!

Hi Mm_Inpixelated,

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
When tagDiv Composer is not working ->https://forum.tagdiv.com/tagdiv-composer-not-working/
Also please notice that we do not recommend to use more then one builders on a page, also the Elementor plugins was not tested with our theme, therefore we can not say if this will work or not with our theme.

Let me know the results!
Thank you!

Hi,

Please check the answer from the similar topic -> https://forum.tagdiv.com/topic/not-able-to-save-any-settings/

Thank you!

Hi,

You can try this custom css for mobile theme plugin ->
.single .td-post-featured-image{
display: none;
}
The code need to be set in Theme panel> mobile theme> Custom code > css

Thank you!

Hi,

Please provide me a link to your website where I can check this problem.
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Thank you!

Hi,

AS I can see for me are sowing correctly -> https://i.imgur.com/qAYK9ip.png -> https://i.imgur.com/lF1d1ci.png -> https://i.imgur.com/4XBdnfs.png -> https://i.imgur.com/PF8sIgZ.png
maybe it was only some cache problems.

Thank you!

Hi,

You can make the changes in this file -> https://i.imgur.com/Ci5RhrU.png -> wp-content/plugins/td-standard-pack/Newspaper/includes/tdsp_config.php

Hope this will help you!
Thank you!

Hi danielm89,

If you are using the mobile theme plugin then you can change the background image from here -> https://i.imgur.com/4zaE2Id.png if you are not using the mobile theme, you can set the mobile theme here -> https://i.imgur.com/T46x2Xn.png

Thank you!

Hi,

If you want to add the YouTube Chanel/playlist in some pages, you can copy the link from Youtube and paste it in a column text or text with title or in post you can simply paste the link.

Hope this will help you!
Thank you!

Hi,

I do not have access to that page -> https://i.imgur.com/TBkUVcc.png please provide me a link where I can check the problem.

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Thank you!

Hi,

Yes, you can use the Modal window (Lightbox effect) -> https://forum.tagdiv.com/modal-window/ first make sure that you have set the modal image enable in theme panel -> http://prntscr.com/q5fpll on Gutenberg you can use this setting -> https://prnt.sc/q5fqq8 if you use the classic element make sure that you have set the class for modal image -> http://prntscr.com/q5frma

Thank you!

Hi,

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

I do not quite understand the first problem.

For me the single post template apply on category is working -> https://i.imgur.com/LeiO1qX.png -> https://i.imgur.com/VgB2BxU.png

Thank you!

Hi,

These are the latest version of the plugins -> https://i.imgur.com/yZe3JTk.png
Please verify the console for error while saving the settings on the Theme Panel, usually it displays a 403 or 404 error, if you have these errors, you will have to contact your host and let them know that your admin-ajax.php is blocked either by firewall or the security settings.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module which blocks this.
If you use a plugin like Wordfence please set it in learning mode.

Let me know the results!
Thank you!

Hi,

In the latest period YouTube made some changes that seems to interfere with the theme element from YouTube that is way the playlist remain blank, our developers try to find a way to prevent this problem, sorry for the inconvenience.

Thank you for your understanding and sorry for the inconvenience!

Hi,

If you are using the mobile theme plugin that provide you a better speed then responsive version of theme, but in order to achieve that speed you’ll need to create a new content for pages because in the most of cases those were made with builders ( tagDiv Composer, WPBakery ) and you need to use only the mobile editor ( you need to set the content for pages in mobile editor and this content will be display on mobile theme)
-> https://www.screencast.com/t/ebUIzt4se

Since Newspaper v9.7.4 you can show the responsive version on mobile theme -> http://prntscr.com/oh6r2s you can check more details about mobile theme in our documentation -> https://forum.tagdiv.com/the-mobile-theme/ or if you want to have the responsive version only, you can use the amp option from mobile theme -> https://i.imgur.com/n7fEXCy.png (to use the mobile theme template on amp) or you can disable the plugin.

Thank you!

Hi,

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Thank you!

Hi,

In order to work this option you need to set the time ago format -> https://i.imgur.com/40WaMxg.jpg -> https://i.imgur.com/qmkAwaQ.png
After that is should work.

Thank you!

Hi,

If you are using a default header style, just make sure that you change and set all the settings in Theme panel> Header (also I think that now the menu is set to smart snap) -> https://forum.tagdiv.com/logo-favicon/ also if you are using a cloud header from tagDiv Cloud Library, you can edit it with tagDiv Composer.
Also you can check our video tutorials -> https://www.youtube.com/watch?v=HXQQygkCCJo -> https://www.youtube.com/user/tagdiv

Thank you!

Hi,

Please note that this issue is not caused by the mobile theme, or the theme, there are other users with the same issue after the latest AMP update – https://support.google.com/webmasters/thread/29367056 The AMP plugin developers provided a fix for it here – https://wordpress.org/support/topic/the-script-tag-contains-invalid-json-that-cannot-be-parsed-6/ – https://wordpress.org/support/topic/the-script-tag-contains-invalid-json-that-cannot-be-parsed-3/ but they say it’s not needed anymore. Maybe mark the warnings as fixed in the console, and they should not appear anymore according to those topics.
What you can do is to install the previous version of amp.

Thank you!

Hi,

Please note that this issue is not caused by the mobile theme, or the theme, there are other users with the same issue after the latest AMP update – https://support.google.com/webmasters/thread/29367056 The AMP plugin developers provided a fix for it here – https://wordpress.org/support/topic/the-script-tag-contains-invalid-json-that-cannot-be-parsed-6/ – https://wordpress.org/support/topic/the-script-tag-contains-invalid-json-that-cannot-be-parsed-3/ but they say it’s not needed anymore. Maybe mark the warnings as fixed in the console, and they should not appear anymore according to those topics.

Thank you!

Hi,

The default template then you need to edit this files to -> wp-content/plugins/td-composer/legacy/Newspaper/loop-single.php

If you want all you post to have the same template, then all these need to be set from panel and in theme panel you select the post template you want to have.

Thank you!

Hi,

1 – What am I missing to get my buttons with perfect circle shapes?
For this you need to increase the border radius -> https://i.imgur.com/wZBmmRx.png

2- How can I make some buttons “non-clickable” like “1” and “…” ? (like your pagination)
If you want to have both round and normal pagination, you can be done only with custom css -> https://forum.tagdiv.com/search/css/ if you want I can try to help you, just provide some more details about what you want to achieve.

Thank you!

Hi,

There is no problem with above code, it should work without problems with the theme.

Thank you!

Hi,

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel
and provide as many details you can. We will take a look. Include a link to this topic in the email.

Thanks

Hi,

The single way you can add inline ads in a single post template is to set it with tagDiv Composer -> https://i.imgur.com/ru2Z7X0.jpg
If this is not what you mean, please provide some more details.

Thank you!