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Calin
tagDiv Staff

Hi,

Is possible to take some time until the style custom style from cloud template is apply, indeed on your website the is take some time and this is quite visible.
Please deactivate all non theme plugin and check again to see if the problem persists.

Let me know the results!
Thank you!

Calin
tagDiv Staff

Hi,

1. This depend on how were set the banners, if these are set from theme panel -> https://i.imgur.com/rure1WM.png replace the “#” with your link, also is possible to have custom ads set in widgets -> https://i.imgur.com/hUlWfZ2.png using the ads from theme panel, or, if the banners are set using the tagDiv Composer, you can edit the page or cloud template, click on it and look in custom ad -> https://i.imgur.com/JxoM8ae.png or image ad -> https://i.imgur.com/FO66h57.png or maybe the ad is import from theme panel -> https://i.imgur.com/b2UfZUT.png

2. You can edit the text over the image https://i.imgur.com/aOP1HwA.png by editing the page with tagDiv Composer, click on the image -> https://i.imgur.com/US5GFgM.png

Hope this will help you!
Thank you!

Calin
tagDiv Staff

Hi,

From what I can see you are using the default post style and the desktop version is display as aspect -> https://i.imgur.com/rc6bZBQ.png
If there is still a problem, please provide some more details and some screenshots.

Thank you!

Calin
tagDiv Staff

Hi,

The whatsapp share button should be display only on mobile device, on desktop this is hidden using custom css.
Also in order to set more images on the same line is to make the elements inline, also you can set the row in multiples columns -> https://i.imgur.com/vx3OCoK.png -> https://i.imgur.com/zqlBkjW.png -> https://i.imgur.com/XJzhDrd.png or -> https://i.imgur.com/R6QFHzB.png -> https://i.imgur.com/fVRmRxU.png

Hope this will help you better!
Thank you!

Calin
tagDiv Staff

Hi,

Please make a full backup to your website and send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks

Calin
tagDiv Staff

Hi,

Please make a full backup to your website and send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Calin
tagDiv Staff

Hi,

This can be done by coping the code from the cloud template ( from testing website ) and past it in the same type of cloud template ( you can import a blank one and set the code in it ).
-> https://i.imgur.com/lTYhcaU.png -> https://i.imgur.com/RyjsdNI.png -> https://i.imgur.com/dHVaO8k.png -> https://i.imgur.com/SSaxRRp.png

Hope this will help you!
Thank you!

Calin
tagDiv Staff

Hi,

I think that what you want to achieve is to move the website/theme to another domain, you can do this in more ways, one you can reset the licence -> https://i.imgur.com/pVoFs92.png after that you can use it on the new install, or if you want you can migrate the site on the new domain, this can be done using some plugins -> https://www.wpbeginner.com/wp-tutorials/how-to-move-wordpress-to-a-new-host-or-server-with-no-downtime/
How to Move WordPress to a New Host or Server With No Downtime -> https://www.wpbeginner.com/wp-tutorials/how-to-move-wordpress-to-a-new-host-or-server-with-no-downtime/

Here are some similar articles for WordPress migration -> – http://www.wpbeginner.com/wp-tutorials/how-to-move-wordpress-from-local-server-to-live-site/
https://www.shoutmeloud.com/migrate-wordpress-server.html
https://pantheon.io/resources/quickstart-guide-migrating-wordpress-site

Hope this will help!
Thank you!

Calin
tagDiv Staff

Hi,

I think that you have set in theme panel for footer the footer style 9 -> https://i.imgur.com/7dKXgQ1.png for this you can add widgets from appearance > widgets for each column from footer style -> https://i.imgur.com/xDCCLqI.png if you want to removed theme, you need to go in appearance and remove the widgets -> https://i.imgur.com/vFCKsZ7.png

Thank you!

Calin
tagDiv Staff

Hi,

Please make a full backup to your website and send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks

Calin
tagDiv Staff

Hi,

Please try with other browser too, is possible to be the cache from browser, also if you are using cache plugins, please deactivate them and try again, maybe are some cache settings.

Let me know the results!
Thank you!

Calin
tagDiv Staff

Hi,

You can achieve this if you are using cloud templates, for category templates -> https://i.imgur.com/Bmv2Srf.png -> https://i.imgur.com/l8IEGEi.png
As long you gave the posts loop on your template you can choose how it will display the pagination.
For pages -> https://i.imgur.com/TdHy78d.png

Hope this will help you!
Thank you!

Calin
tagDiv Staff

Hi,

We get your email and the support team from email we’ll try to fix the problem as so as possible, sorry for the late answer.

Thank you for your understanding!

Calin
tagDiv Staff

Hi,

As long you know where you set the code and from where to edit or remove it there is no problem.

Thank you!

Calin
tagDiv Staff

Hi,

The tagDiv Composer should be display on frontend fore each page or cloud template, for pages will look like this -> https://i.imgur.com/iD8iN3A.png for cloud templates like this -> https://i.imgur.com/Q7M8YJi.jpg
Also, please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins ( let only tagDiv plugin), also if you are using child theme, clear all cache and try again.
If there is still a problem, please provide some more details and some screenshots with the problem you are facing.

Thank you!

Calin
tagDiv Staff

Hi,

I’m glad that you manage the problem, also, the code is good.

Thank you!

Calin
tagDiv Staff

Hi,

I think that the plugin set the Related posts on all posts/pages that have a content shortcode.
For the moment you can fix this using a custom css like this one.
.single .td-footer-page .wp_rp_content{
display: none!important;
}

-> https://i.imgur.com/wMlJbCS.png
The code need to be set in theme panel> custom code> custom css.

Hope this will help you!
Thank you!

Calin
tagDiv Staff

Hi,

I think that you are referring to the modal image, from what I can see now on both links -> https://i.imgur.com/Mlf6ctp.png
If there is still a problem, you can check this topic -> https://forum.tagdiv.com/topic/foto-lightbox-e-td-modal-image/

Hop this will help you!

Calin
tagDiv Staff

Hi,

You can change the aspect ratio of a thumbnail only if you are using flex blocks -> https://i.imgur.com/juP3GRi.png

Thank you!

Calin
tagDiv Staff

Hi,

Please make sure that you are using only the mobile theme plugin that is coming with the theme package.
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins ( let only tagDiv plugin), also if you are using child theme, clear all cache and try again.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Calin
tagDiv Staff

Hi,

The mobile theme plugin can display the CPT posts, unfortunately for the moment there is no option to display it in mobile grid or latest articles.
-> https://i.imgur.com/ho2XkLk.png -> https://i.imgur.com/GBTneyp.png

Thank you for your understanding!

Calin
tagDiv Staff

Hi,

If you have a child theme and you have set as homepage the latest posts -> https://i.imgur.com/NJtMeMq.png then the blog temple will not change, this is a bug, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.This problem will be fix in the coming update.

Thank you!

Calin
tagDiv Staff

Hi,

The search will find only the authors that publish the post -> https://i.imgur.com/QuJVyWk.png -> https://i.imgur.com/mwBJFzQ.png -> https://i.imgur.com/wpBKBmC.png
If this is not the problem, please provide some more details, screenshots and a link.

Thank you!

Calin
tagDiv Staff

Hi,

If you are using a standard footer style then the Privacy Policy, About us and contact ones then all these links are set as footer menu in appearance -> https://i.imgur.com/ud4k2en.png and you can change it from there.
If you are using a footer page, just edit it -> https://i.imgur.com/RfQr02K.png and change the menu from there -> https://i.imgur.com/Vl162XV.png using tagDiv Composer

Thank you!

Calin
tagDiv Staff

Hi,

If you want to download the theme, you’ll need to connect with your user account on themeforest go to downloads -> https://i.imgur.com/yYAmoZw.png
Theme Install Guide
How to Update the Newspaper Theme for WordPress
If there is still a problem, please provide some more details.

Thank you!

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