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tagDiv Member
Christopher is a long time WordPress user. Anything else you need to know is private ;-) I *do not* work for TagDiv, but I've been using their themes since late 2013.
simchris
tagDiv Member

For Windows I use TextPad to edit php files. on Mac BBEdit.
FileZilla best all around FTP tool.

simchris
tagDiv Member

You should ideally not edit files via the WordPress editor since you then have no backups. You should download theme via FTP, then on your PC/Mac, edit the files, keeping backup in case you mess something up. And keep track of changed files, as they will be over-written with theme updates.

As security measure you should also ideally disable the editor in WP so folks who get access to system through a vulnerability cannot rewrite core files or theme files.

Just some food for thought πŸ™‚

simchris
tagDiv Member

This might help: how to use sidebar widgets in WordPress:
https://codex.wordpress.org/WordPress_Widgets

simchris
tagDiv Member

Looks like a caching issue. Or,
You might try disabling the “lazy loading” feature in the theme panel also.

simchris
tagDiv Member

It’s not cheap, but we have here chosen to use Gravity Forms.

Chris

simchris
tagDiv Member

Google News will someimtes not capture image — even if in sitemap, and in post. This is sometimes due to the image looking too much like a logo or advert/banner vs a “photo” — (seems they scan for “number of colors”) — and sometimes they hiccup if you have a mega menu or “too many images before the post image” — and, they sometimes have issue with large background images outside post, vs being “in the post” itself. This is common issue.

They may ALSO skip an image if they have already captured image with identical name multiple times (like “mylogo.jpg” – so unique post image name for Google News important (we use date based images here).

Not theme related — but content/layout related. So you need to tweak that if they are skipping all your pix. If only skipping one out of ten randomly. This is normal, with the triggers I’ve noted above.

We’ve been in Google News since it launched in beta more than 10 years ago, hence my experience on a daily basis across our news network with this issue.

simchris
tagDiv Member

Those two plugins only work with WooCommerce — if not using WooCommerce, you don’t need them.

You download the NEW theme files from your account on ThemeForest, then follow the “update theme” documentation; see the link to docs right side of page >>>>>>>

simchris
tagDiv Member

We had similar issue and got the cheap commercial plugin on Envato “auto post thumbnail pro” — totally worked for us where we had 10 years of content but nothing in the featured image element. Soooooo much simpler than mucking with dbase. We had lots of stuff uploaded via FTP and not in media manager also, and the plugin did the deed for both. Cannot recommend more highly. (remember to add the free “thumbnail upscale” plugin also …)

simchris
tagDiv Member

Be sure to increase default memory for your hosting setup in the php.ini file and in the wp-config.php file as it really does make a difference!

simchris
tagDiv Member

Also check the setting in WP panel re time length for allowing comments; meaning if you have it set to 300 days; any post 301 days old won’t allow comments.

ALso, if the box to disallow comments is manually checked on old posts, not sure it will uncheck by changing default WP settings. Theme doesn’t control the default WP settings; only master on/off switch for “all off” or “all on >> per WP panel settings”

simchris
tagDiv Member

a) make sure new server has proper graphic tools installed like your old system; such as imagemagick and GD libs

b) regenerate thumbnails if needed

c) if images need to be larger than your original images, add the “thumbnail upscale” plugin (free).

Obviously if the new hosting system is missing the same files as old one, then it won’t work the same.

Hope that helps.

simchris
tagDiv Member

a) regenerate thumbnails per theme docs / https://forum.tagdiv.com/existing-content/

b) if thumbs are larger than original post image; add ‘thumbnail upscale’ plugin (free)

Works for me πŸ™‚

Not sure it’s your issue, but most common one.

simchris
tagDiv Member

You can change all footer widgets and text — simply go to the theme panel for settings, and you can change the footer from default elements to custom layout, then drop in any widgets or text with HTML you want πŸ™‚

simchris
tagDiv Member

You would need to allow people to register, then perhaps have a form on your site for them to provide you with info about themselves for making them an author; set the default “allow people to register” as subscriber; but then those folks you wish to have access, you manually change their user setting from subscriber to “author” or “contributor” depending on your needs.

See the “user roles” in the WordPress.org docs (codex). Or Google “WordPress Codex User Roles” … πŸ™‚

Or, there are some complex plugins that allow “guest posting” and that sort of thing.

simchris
tagDiv Member

(sorry, realized you were asking about “feedback” once submitted, vs an email reply … so my answer not relevant …)

  • This reply was modified 10 years by simchris.
simchris
tagDiv Member

this is the official guide that works for most
https://forum.tagdiv.com/cloudflare-cdn/

simchris
tagDiv Member

Note that WordPress 4.4 introduced some bugs; which is why a new version of theme was released on the 15th. So, you likely would want to update to the latest theme version.

I don’t work here; but using the theme for 2 years now πŸ™‚

TagDiv will give you same advice above:
a) clear cache; reset CDN if needed
b) turn off all plugins except Visual Composer – check posts?
b) update theme and plugins if you have issues from WordPress 4.4 update.

They will, of course, be back on Monday.

However, they generally want you to look at fixes before they (sometimes) offer to look at issue for you from your login.

I am not having this issue with our sites, nor have I seen anyone else report this.

simchris
tagDiv Member

Jetpack is not a TagDiv plugin. You might check the support board for that plugin for help?

Try turning the “sharedaddy” option off, or try allocating more memory to WP and your site, and/r try disabling JetPack entirely.

That error shows issue with Jetpack plugin and memory error, not the theme.

simchris
tagDiv Member

Theme cannot magically change your settings overnight. Perhaps you have automatic updates turned on for plugins or WordPress, or you used the pokey Envato plugin to update your site theme (FTP is best).

Put another way, the “theme” cannot change your post settings without you knowing about it. So, check to see what you did between the time you set it and it changed.

simchris
tagDiv Member

You can use any format HTML you want — see the docs on how to place custom HTML based ads into each spot by setting up custom divs for each viewport wrapping your HTML/ad banners, then placing that into the ad box in theme.

simchris
tagDiv Member

Product numbers are usually edited and post URL set in the WooCommerce “product editor” — which is handled by WooCommerce or whatever store system you’re using. Meaning a product “page” is not a normal post or page in the main part of WP, but in the WooCommerce panel.

If you’re building normal pages or posts, you can create a slug for that page (permalink) as anything you want. That isn’t managed by theme.

Was that what you were asking? Or, can you be much more specific?

πŸ™‚

simchris
tagDiv Member

All the menus are editable under the “menu” option in WP admin panel

See theme docs for creating/editing normal menu, or ‘mega menu’
https://forum.tagdiv.com/main-menu/

mega menu
https://forum.tagdiv.com/mega-menu/

Hope that helped! πŸ™‚

simchris
tagDiv Member

You are most welcome πŸ™‚

Happy holidays!

simchris
tagDiv Member

Tip for learning to use short codes from editor:
a) create demo ‘page’ set to private
b) go to visual editor, insert the shortcode you want
if you can’t see the shortcode syntax properly, then
c) switch to the html editor to see shortcode HTML

Done.

  • This reply was modified 10 years by simchris.
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