Hi,

Modules from the modules folder can be modified in a child theme
– https://forum.tagdiv.com/the-child-theme-support-tutorial/
Create the same directory path to the modules in the child theme as in the main theme, then copy the desired module in the child theme. The flex modules can be modified in the child theme.

Thanks

That is an example of the analytics code, enter it like this – http://prntscr.com/lw1r40

Then check in the page source of an AMP post – http://prntscr.com/lw1sj1

The code should be present in the source, the theme will add the necessary tags and load it for all amp content.

Hi,

@awilbanks I have tested multiple times on my end, with various IDs, for example
– http://prntscr.com/lw1nlm
– http://prntscr.com/lw1nrr
Please send us an email at contact@tagdiv.com and provide admin login so we can take a look. If possible before doing this, please make a quick test and deactivate all plugins except theme plugins then clear all caching. Let us know if you did this in the email.

@renrico There were some issues with the live demos, now everything should be alright
– http://prntscr.com/lw1q0h

Thanks

Hi,

WordPress or the theme don’t have options to remove the URL for the comments. You could remove it with a function in the theme functions file (or child theme)
– https://www.screencast.com/t/ttstXm5qO

Here is the function code

function disable_comment_url($fields) {
unset($fields['url']);
return $fields;
}
add_filter('comment_form_default_fields','disable_comment_url');

Thanks

Hi,

There are a few extra options for multi-purpose header styles, like choosing the style for the menu items, or adding buttons in the header (maximum of 2 buttons)
– https://www.screencast.com/t/CMiNOALPebh

Thanks

Hi,

That thumbnail is used for these elements – https://www.screencast.com/t/9VXxEutth

I made a test with big grid full 3 which uses this module
Default – http://prntscr.com/lw11v3
With no featured image – http://prntscr.com/lw127e
Replacing the default placeholder – https://www.screencast.com/t/XBvsFjRO5 (image must have same name and format – png)
Result – http://prntscr.com/lw13nt

It seems to work in my case.
Thanks

Hi,

That error would be related to low memory indeed
– https://www.wpbeginner.com/wp-tutorials/fix-wordpress-memory-exhausted-error-increase-php-memory/

Setting it like this would be enough for most websites, when having complex or large plugins active it may require more

define( 'WP_MEMORY_LIMIT', '256M' );

Please check the theme requirement guide carefully, top to bottom
– https://forum.tagdiv.com/requirements-for-newspaper/

Thanks

Hi,

What exactly are these radar images and radar page? There would be no problem uploading images to your server by FTP and using them on the website. I am not familiar with these terms or functionality.

Thanks

Hi,

Please try this, deactivate all your plugins as a quick test, leave only theme plugins active. Clear the cache again and check if this solves the problem.

If there is still a problem, send us an email at contact@tagdiv.com with admin login, so we can take a look at it.

Thanks

Hi,

The link to the screenshot is not working – http://prntscr.com/lw0glo
Try to post it again, upload it to a different service. Or even better, provide a link to the example you are mentioning and details.

Thanks

Hi,

Looks alright to me at the moment – http://prntscr.com/lw0fw0
Maybe it is a problem with your browser, clear the browser cache or test with a different one.

Thanks

Hi,

That would be possible with some CSS. Please provide a link to the website for a more accurate solution. Or mention the header style you are using so I can create it on my end, a link would be more helpful however.

Thanks

Hi,

Our blocks and grids can display custom post types, but they cannot be filtered by taxonomy. This is possible only with default posts and categories.

To display a CPT in a block or grid, enter it’s name in the post type field. For example I have a CPT called td_book which can be displayed like this
– https://www.screencast.com/t/fapV8ACop
– https://www.screencast.com/t/3n1ilwklwZOJ

Currently the theme is somewhat limited when it comes to CPT versus default posts, hopefully in the future there will be more options added.

Thanks

Hi,

It would depend on the error you are receiving. Be sure to check the theme requirements guide carefully, top to bottom
– https://forum.tagdiv.com/requirements-for-newspaper/
The code provided at the bottom fixed composer issues in many cases for example.

Are you editing pages built with the tagDiv composer or pages built in a different way? Editing pages that were not created with it will result in problems.

If this is happening for new pages as well, then there is a problem. Please send us admin login at contact@tagdiv.com so we can take a look. Mention what should we do to recreate the issue on your website. If possible provide cPanel or FTP, may be needed for the investigation.

Thanks

Hi,

You can add a new page same as before – https://www.screencast.com/t/rf7eRzHP
Then edit it it with the tagDiv composer. What is happening in your case that is preventing you from doing this?

Note that the Gutenberg editor can be disabled in you choose to, install the classic editor plugin
– https://wordpress.org/plugins/classic-editor/

Thanks

Hi,

I use mostly Chrome, everything seems in order with the composer on my end. Have you identified a problem with Chrome and the composer? I will check it, let me know.

Hi,

@Mediamag We could take a look at this, does it happen just for that cloud template? Or does it happen for other templates or pages?

Send us an email at contact@tagdiv.com and provide admin login, mention how we can recreate the issue on your website. If possible provide cPanel or FTP as well, could be necessary for the investigation. Include a link to this topic in the email.

Thanks

Hi,

Those do not work, they work for all other socials except whatsapp for some reason. So if you remove the “&” from the post title it works?

The URL meta is present in the page source and the link seems to try and share the title and link from what I can see, but it stops at the “&”
– https://www.screencast.com/t/Svfy4ehRXhl
– https://www.screencast.com/t/drJhaSqvs

I managed to recreate this on my end however. It is the same in my case. I will add this on our list and it will be investigated. We will try to fix it as soon as possible. Sorry for the inconvenience.

Hi,

The modules do not display the source and via fields, those will appear only in the single post page.
There is a topic in which through some modifications in the theme files this is done
– https://forum.tagdiv.com/topic/source-doesnt-work-after-update/

But this may not work for the modules used by the cloud library plugin, only for the default theme modules
– https://www.screencast.com/t/xaJaJCkzV6eS

Thanks

Hi,

Blank columns cannot be deleted, but they will also not be visible in the end result, so them being there is not a problem
In composer – https://www.screencast.com/t/FXVNJ8PejkJk
Result – https://www.screencast.com/t/oDfBwcfn

If you have a specific problem caused by these columns, please provide some more details about it and some screenshots or a link to the page in question. I will take a look.

Thanks

Hi,

Replied in your other topic – https://forum.tagdiv.com/topic/no-puedo-editar-pagina-de-inicio-con-el-plugin-tag-div-composser-recibo-un-error/

Hi,

Most of those errors seem to be related to a broken link checker plugin, please deactivate this plugin and check again. Or deactivate all your plugins except theme plugins.

This is the first step for investigating issues in most cases, checking if a plugin is causing the problem.

Thanks

Hi,

So ads before the featured video/image? With the predefined post templates that would not be possible unless modifying the template files and placing the ad code there.

With cloud post templates you could set an ad box before the post content or featured image/video element. You could experiment with cloud post templates. Here are all the available ones at the moment (preview and even edit them)
– https://affiliate.tagdiv.com/#/load/Single
You can even create your own (from the blank template).
More about the cloud library plugin here – https://forum.tagdiv.com/tagdiv-cloud-library-plugin/

Thanks

Hi,

I can’t see the screenshots you provided unfortunately – http://prntscr.com/lvxf2l
What exactly is happening with the icon and column text elements?

Please make sure that all the theme requirements are met, read the guide carefully top to bottom
– https://forum.tagdiv.com/requirements-for-newspaper/

Also be sure to test for plugin conflicts, check while having only theme plugins active. Let us know.

Thanks

Hi,

It works for me just as you describe it. Posts older than 5 days will display the default date, while the others display a time ago format.

Thank you for taking the time to post post the solution, it may be helpful for other users.