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Simion C.
tagDiv Staff

Hi,

I see there are images in that code – http://prntscr.com/k0oatt
Our theme does not have any feed options or settings, we did not make any tests in this matter so I don’t know how I could help you with this unfortunately. Maybe more will be available in the future on the subject. Sorry for the inconvenience.

Thanks

Simion C.
tagDiv Staff

Hi,

Actually the latest version is 8.8.2 released yesterday. In older versions more row layouts were available only if the multi-purpose plugin was also active along the tagDiv composer. Now the row layouts are available by default, the multi-purpose plugin is included in the tagDiv composer
https://www.screencast.com/t/Mg06Oyxg

Thanks

Simion C.
tagDiv Staff

Hi,

That element will display images from the media library, check if the image URL is valid
http://prntscr.com/k0o8aq
There would be no problem to display images from the media library with this element, that is what it’s main purpose is. Let us know.

Thanks

Simion C.
tagDiv Staff

Hi,

From what I can see the author name of the post is picked from Facebook
https://www.screencast.com/t/Lw7kjkJufb
And in Facebook your username appears like this
https://www.screencast.com/t/Sb2nxjtAYMx
That might be why the problem happens.

Simion C.
tagDiv Staff

Hi,

For most users the automatic update of the tagDiv composer and social counter plugin works, we will try to make more improvements to this process however. If for some reason it fails, these plugins will have to be updated manually like the rest of the theme plugins. That can be done in the Newspaper plugins panel.

About the ad, I could take a look. Provide a link to your website where the problem is present.

Thanks

Simion C.
tagDiv Staff

Hi,

Does it appear in other theme panel ad spots? Are the other ads you have on the website the same or similar as this one? I see there are many ads that display, only the inline ad seems to be empty.

Also there seem to be many 400 errors regarding the doubleclick ads
https://www.screencast.com/t/aKoKdE0AQU
Try to place that ad in a different spot, or switch ads around. Also try some suggestions mentioned in this guide
https://code.tutsplus.com/tutorials/introduction-to-google-dfp-debugging-ad-delivery–cms-25045

Simion C.
tagDiv Staff

Hi,

We could take a look, send us an email at contact@tagdiv.com and provide admin login access. Mention which demo you want to install and we will try to install it.

Thanks

Simion C.
tagDiv Staff

I don’t know how exactly you are making all these span tags and links inside spans and strong tags over spans etc. That is why there is need for so many codes. However, remove the code I provided above and enter this one
https://www.screencast.com/t/tcRQf8Jx

.td-post-content li span a,
.td-post-content li a span,
.td-post-content a {
color: #339990 !important;
font-size: 18px;
}

Simion C.
tagDiv Staff

Hi,

Something is not functioning correctly there. There seems to be some extra margins loaded, which override the 0 value set by the theme
https://www.screencast.com/t/50tBWkB9cVaM
Without those margins there would be no issue
https://www.screencast.com/t/fDVAxVVWO4D9
I can give you a code to make sure the theme code applies, enter it in the theme panel->Custom CSS
https://www.screencast.com/t/oPazbZAd04g

@media (max-width: 767px) {
.td-pb-row, .td-block-row {
margin-left: 0!important;
margin-right: 0!important;
}}

You could try and identify what the cause is. Deactivate as a first step all plugins as a quick test, then check if the problem is solved.

Thanks

Simion C.
tagDiv Staff

Hi,

Try to re-save the permalinks in WordPress settings, then access an AMP post again
https://www.screencast.com/t/sTt5rTA2re

Simion C.
tagDiv Staff

This is Chrome – http://prntscr.com/k0dom5
Firefox – http://prntscr.com/k0doye
And Opera – http://prntscr.com/k0dr8f
For me there is no problem with that post or other posts. Maybe try and clear your browser cache.

Simion C.
tagDiv Staff

Hi,

2. The link can direct to any URL you want. Replace the “#” in the code you mention with the address you want. Example
https://www.screencast.com/t/cHNNb0Zo

4. Using default post templates that could only be done with solutions like this
https://forum.tagdiv.com/topic/remove-more-from-author-from-the-related-articles/

However with the introduction of the Cloud library plugin
https://forum.tagdiv.com/tagdiv-cloud-library-plugin/
Now you can design your post templates using the tagDiv composer. That way for example you can see the related articles and more from author are different elements
https://www.screencast.com/t/BoJwflJTpAU
So you add only the one you want. There are many predefined single templates, or you can design your own (blank template)
https://www.screencast.com/t/WnjVg6FvdvE

Let me know if you have more questions.
Thanks

Simion C.
tagDiv Staff

Hi,


@Nadelaine
In case a category does not have any sub-categories, the theme will display other categories instead, this would be considered a feature.
If it has sub-categories these will be displayed.

You can simply comment or remove the mentioned code in the theme files if you would like to display nothing in case there are no sub-categories
https://www.screencast.com/t/Ll526ib61Gq
Then make a back-up of the file and after an update replace the new file, or keep commenting the code after each update. That would be the easiest way.

Thanks

Simion C.
tagDiv Staff

You can add a new page, then if you want to enter text use text elements
https://www.screencast.com/t/jdAaEQN1ONR
There are also many image elements to choose from
https://www.screencast.com/t/zjUj0UMBlM9b

Or you can simply add a single column text in which you can use the default WordPress editor to write and insert images
https://www.screencast.com/t/DNUANbRn0
Notice there are also font settings that you can use to style the content text also style settings.

Simion C.
tagDiv Staff

Hi,


@ianternet
Try to clear any caching installed, also the browser cache. if you use CDN clear that as well. Also try as a test with a different Instagram ID, see if it displays images then.

If nothing works, send us an email at contact@tagdiv.com and provide admin login access. Include a link to this topic in the email.

Thanks

Simion C.
tagDiv Staff

Hi,

Please provide a link to the page in question so I can take a look.

Simion C.
tagDiv Staff

Hi,

All the thumbnails are going to be cropped as I mentioned above, a center top crop will be used. Try to enter this code in Theme panel for the Phones block
https://www.screencast.com/t/L5ERt5yCWm

.td_block_14 .td-module-thumb .entry-thumb {
height: 100%;
width: 100%;
}

For the top grid issue, you could use a different one, which displays the images differently. I tested with one of your images, full grid 3 displays it better
https://www.screencast.com/t/R9RDlULUdG09
So you could use that grid instead of the one you currently use. There will be different results between each element. You just have to find what is best to display your images.

Simion C.
tagDiv Staff

Hi,

What do you mean exactly by went down? Were there errors provided? Please also review the updated theme requirements guide
https://forum.tagdiv.com/requirements-for-newspaper/
In some cases HTTP 500 errors were solved by increasing the WP-memory to 256M, that would be the recommended value. Check all the requirements and make modifications, let us know the results.

Simion C.
tagDiv Staff

Hi,

Our plugin does not have pagination for the posts on AMP, despite on having paginated posts on desktop on AMP they will not be paginated. Maybe such a possibility will be offered in the future, I will add this on our list. Sorry for any inconvenience.

Thanks

Simion C.
tagDiv Staff

Glad it works, the link you mention is in a list there. This would work in that case
https://www.screencast.com/t/rlXIe4X19jfq

.td-post-content li span a {
color: #339990 !important;
font-size: 18px;
}

Simion C.
tagDiv Staff

Hi,

That could be caused by migrating the website. Try to deactivate the composer plugin and remove it, reinstall it from the theme plugins panel.
Maybe also check that everything has been set properly when migrating, check some guides
http://www.wpbeginner.com/wp-tutorials/how-to-move-wordpress-from-local-server-to-live-site/
https://codex.wordpress.org/Moving_WordPress
https://pantheon.io/resources/quickstart-guide-migrating-wordpress-site
The duplicator plugin is recommended by many users when migrating or creating copies of the website.

Simion C.
tagDiv Staff

Hi,

The background color of the header can be set in the theme panel, also the header menu and sticky menu background color
https://www.screencast.com/t/w1LF7D4w
https://www.screencast.com/t/0Fynig9t
Maybe those settings would be sufficient for what you want to do.

If that image is the logo, you can set a logo for desktop and a different one for mobiles
https://www.screencast.com/t/ji3ZR8cD

Thanks

Simion C.
tagDiv Staff

Hi,


@christianbruns
I could take a look, please provide a link to a post on your website. Be sure to enter the ads properly
https://support.google.com/adsense/answer/7183212?hl=en
https://www.screencast.com/t/n8D00gbPx9
And then test with a mobile emulator or mobile phone in order to see the ads.

Thanks

Simion C.
tagDiv Staff

Hi,

That could be added by a plugin or maybe some code you entered in the theme ad sections or custom code.

Does it go away if you deactivate all plugins except theme plugins? try that at first, to see if a plugin is displaying it.

Simion C.
tagDiv Staff

Hi,

The images are uploaded to the server in the WordPress uploads folder. The theme would not have any influence over this basic WordPress functionality. Try the usual suggestions if there is a problem
https://docs.presscustomizr.com/article/229-fixing-errors-when-uploading-images-in-wordpress
http://www.wpbeginner.com/wp-tutorials/how-to-fix-image-upload-issue-in-wordpress/

Thanks

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