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Simion C.
tagDiv Staff

Hi,

This forum is custom made by our team, it features a custom theme and the bbpress plugin. If you want to create a forum section for your website you can use the bbpress plugin
https://codex.bbpress.org/step-by-step-guide-to-setting-up-a-bbpress-forum/
https://codex.bbpress.org/features/shortcodes/

Thanks

Simion C.
tagDiv Staff

Hi,

You could create a child theme, there is one provided in the theme package. Copy the header file there (be sure to create the same directory path to the file) and modify it there
https://forum.tagdiv.com/the-child-theme-support-tutorial/
This way this modification will not be affected by a theme update.

Thanks

Simion C.
tagDiv Staff

Oops, I did not even see that button, sorry.I thought the problem was with the right YouTube subscribe button iframe. That seems like the top bar socials, these could be removed by removing the account link from the social networks settings in the theme panel
https://www.screencast.com/t/Ak0FxQZhkcM

Simion C.
tagDiv Staff

Maybe the hosting could take a look, especially if both of your websites use the same hosting provider. I have not seen this before as well, also online I found no similar issue.
The server should have the GD library extension enabled for image processing, you could check that as well
https://www.screencast.com/t/tL8Vc8H6
https://forum.tagdiv.com/requirements-for-newspaper/
You could also try to regenerate the thumbnails and see what happens
https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/

Simion C.
tagDiv Staff

Hi,

The theme has post template files, each post template has a corresponding single and loop-single file
https://www.screencast.com/t/m09zQ6dWnm
Those files are responsible with the posts. Maybe those are what you are looking for. But note that despite of what worked with other themes, may not work with the next. Premium themes have different and custom code and functionality. SO making a new theme work like the previous one is in most cases impossible.

Thanks

Simion C.
tagDiv Staff

Maybe there will be modifications to the category descriptions, as you know the Cloud library is in beta faze. I will add this on our list and it will be looked over.

There should be an update as soon as possible, containing some more fixes for this plugin. Sorry for the inconvenience.

Simion C.
tagDiv Staff

Hi,

If you mean the post titles in the footer modules, there is a function that creates the links for all modules, not just the ones in the footer
https://www.screencast.com/t/3Iq79oUjVVRR
Most of the functions for modules are in that file, modify them as needed.

Thanks

Simion C.
tagDiv Staff

Hi,

This issue that happens for some users is currently under investigation, we are testing and will provide a solution when found. A theme update will be released as soon as possible. Sorry for the inconvenience.

Thanks

Simion C.
tagDiv Staff

Hi,

For me it looks like this
https://www.screencast.com/t/O5L8NzZJuxR
https://www.screencast.com/t/94doKoFJqKx
I see no problem with the homepage, I tested in Chrome, Firefox and IE. What exactly is happening with the homepage? Is is happening with all browsers? Did you test with another desktop if possible?

Thanks

Simion C.
tagDiv Staff

Hi,

In Appearance->Widgets you can add widgets to the footer sections
https://forum.tagdiv.com/footer-templates/
If you want to display an image in the footer add an image widget for example
https://www.screencast.com/t/wC29uho2

Thanks

Simion C.
tagDiv Staff

Hi,

This is a well known issue with WP and it does not seem to have any specific cause. The simplest course of action would be to just install the plugin via FTP. A guide here
http://www.wpbeginner.com/beginners-guide/step-by-step-guide-to-install-a-wordpress-plugin-for-beginners/

Thanks

Simion C.
tagDiv Staff

Hi,

You are using a very old theme version from what I can see, older then two years. It is highly recommended to keep WordPress (now version 4.9.6) and the theme (latest version is 4.4) updated to the latest version
https://www.screencast.com/t/ICj4qRaGuX7
https://www.screencast.com/t/7lpfdES1qSd
Having older versions of WordPress and theme may cause problems with website functionality and vulnerability.
Please update as soon as possible to the latest theme version and WordPress (if needed)
https://forum.tagdiv.com/newsmag-how-to-update-the-theme/

Some useful security advice
https://forum.tagdiv.com/topic/tutorial-good-basic-security-practices/
http://www.wpbeginner.com/wordpress-security/
https://codex.wordpress.org/Hardening_WordPress

Thanks

Simion C.
tagDiv Staff

Hi,

In that case you will have to purchase another theme license. According to Envato license terms a theme can be used for a single end product (website)
https://themeforest.net/licenses/standard
So one theme license can be used for one website. Unfortunately we cannot offer discounts for theme purchases, only during a sale or event the theme will be discounted for everyone.

Thanks

Simion C.
tagDiv Staff

By using the implementation you use now, it would not be possible. They don’t have many styles available
https://developers.google.com/youtube/youtube_subscribe_button
Maybe there are some plugins that would allow you to add a customized version of the button or with styles to choose from. Try searching for YouTube subscribe button plugins. Maybe you can find some and make some tests.

Simion C.
tagDiv Staff

Hi,

What videos are you referring to exactly? You can set featured videos for posts if you want to
https://forum.tagdiv.com/featured-image-or-video/
If that is not what you meant, some more details would be helpful, for a better understanding.

Thanks

Simion C.
tagDiv Staff

I made it exactly the same size, please check here
https://www.screencast.com/t/CdrGi5Qmtxkh
https://www.screencast.com/t/tuidKFtU
https://www.screencast.com/t/vhnpbrN7mg

But if you want to make it a little bigger, increase the value in the code
https://www.screencast.com/t/T8k3kEoQV

Thanks

Simion C.
tagDiv Staff

Hi,

So you want to use a specific post template for your post type, there is a possibility for that, please check this guide
https://forum.tagdiv.com/custom-post-type-support/
Check the part where it specifies how to create a single template for the custom post type.

Thanks

Simion C.
tagDiv Staff

Hi,

You can make them sticky, for the moment only when the 2/3 + 1/3 layout is used. Please check bottom part of this guide
https://forum.tagdiv.com/smart-sidebar-2/
There are plans in a coming new update to expand the possibilities of using sticky sections with the composer.

Thanks

Simion C.
tagDiv Staff

Hi,

Is the issue fixed if you deactivate the child theme? If it is, then the problem is in the child theme, try again with the default provided child theme
https://forum.tagdiv.com/the-child-theme-support-tutorial/
Try at first to activate the child theme with no modifications in it, that should not create any problems.
Also do not rename the main theme or the child theme, that could create problems.

Thanks

Simion C.
tagDiv Staff

Then I am afraid that is not possible. These templates do not have PHP files that you could edit, only the default templates have such files.

Simion C.
tagDiv Staff

Hi,

I don’t quite understand what you are referring to, what are these buttons you mention and what you are highlighting.
The first step to take when something is not working as it should, is to deactivate all the plugins. Leave only theme plugins active, then check if the same thing happens.

Also be sure to check the theme requirements in the theme system status panel
https://forum.tagdiv.com/newsmag-requirements-for-newsmag/

Thanks

Simion C.
tagDiv Staff

Hi,

Now that is most unusual, I did not see this before. It doesn’t look like one of the theme created thumbnail sizes
https://www.screencast.com/t/0GzU6gOW
The theme will create only those thumbnail sizes if enabled. Also WordPress creates thumbnails with these default sizes
https://www.screencast.com/t/pKqqkjZzPQU
Plugins could also create thumbnails. That size does not appear to be one of the theme thumb sizes, you could investigate what exactly creates it.

Thanks

Simion C.
tagDiv Staff

Hi,

You could add an image widget to the footer sections, place the image there for example. That would be a solution.

Simion C.
tagDiv Staff

Hi,

You could contact your hosting provider and ask them to investigate this. Maybe they can identify why this is happening. Also maybe try these suggestions
https://www.lifewire.com/502-bad-gateway-error-explained-2622939

Simion C.
tagDiv Staff

If you add them as categories (if those are categories) then when clicked they will lead to the category page. Try clicking the menu items on desktop, they don’t do anything from what I can see, there are no links. Please make sure you add them properly
https://www.screencast.com/t/kemZlR6u4
https://www.screencast.com/t/ISNos9OLTjdv

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