Hi,

So for example in a child category page such as this one https://pluginbliss.com/c/software/synth-presets/

There are 3 posts at the top in the block, which should belong to the respective category, if the block is set to use the special filter for category pages https://prnt.sc/6fqq44d_Cl7L

Assuming this category has those 3 posts, they are the ones displayed in that block. Normally the post loop element below that block should have an offset of 3 posts so it doesn’t display the first 3 posts which are already displayed in the top block https://prnt.sc/7hURUJ15s7Wn So the loop should continue from the 4th post, if the category has more posts.

Please edit the category template with the composer and check first if the top block is set to use the special filter first. Then check if the post loop below it has an offset set, it should be 3. If these elements are set correctly, the posts that are displayed should be correct.

Let me know.

Thank you!

Hi,

I will take a look at the issue. Please provide a link to the website and I will inspect it. If you can’t provide a link here in the forum, you can send us an email at contact@tagdiv.com Either way will be fine as long as we can see the issue.

Let me know.

Thank you!

Hi,

If you are referring to the width of the Newsmag theme, this is fixed. It is one of the main differences between Newspaper and Newsmag. The Newsmag theme has a fixed width, and it is not capable of having an increased width or full width, as Newspaper does. There is a guide here explaining some of the differences here https://tagdiv.com/newspaper-vs-newsmag-how-to-choose-the-perfect-wordpress-theme-for-your-project/

Please let me know if you have more questions.

Thank you!

Hi,

The easiest way would be to disable the theme sharing section and use a sharing plugin instead. Some plugins may have the option to share to Instagram, which you can then display for the website visitors https://kinsta.com/blog/wordpress-social-media-plugins/ Please try a few sharing plugins, this is the easiest method.

Thank you!

Hi,

Sorry for the delay. So the code was not there. I see now that the style tag was closed, and the script is after it.

Check in the theme panel here as well -> https://prnt.sc/51gWEk4yt7yX
Also here -> https://prnt.sc/4-jKzkK6iSgg
I suggest also checking in the actual theme header file, which is in the composer plugin here -> https://prnt.sc/JaN9GvXv2aAq

In case you cannot find the code anywhere, I will take a look as well. I suggest sending us an email at contact@tagdiv.com and there please provide a link to the website, admin login, also access to cPanel or similar, even FTP.

Thank you!

Hi,

If the archive widget is displayed in the sidebar, that means that it is added as a widget in the sidebar. You can check all your sidebars in the WordPress widgets section. The theme creates a default sidebar https://i.imgur.com/ttCk3vP.png You can add widgets in it and use it, or create your own sidebars, and as many as you want. If you need help with it, let me know.

I am checking the screenshot you provided concerning the links, are you referring to embeds perhaps? Or actual text links, like this one https://i.imgur.com/UmcX5Nk.png
An internal embed, like when entering a link to a post from your website, in another post, should be like this for example https://i.imgur.com/XG5qtzL.png and it looks fine in my opinion https://i.imgur.com/k0ukg7t.png That is how it is supposed to look, does it look different in your case? I can take a look at it, please provide a link.

The author name can be disabled for posts in the theme panel, in the post settings section. Please check here https://i.imgur.com/tKKrhcu.png

Let me know.

Thank you!

Hi,

After installing a demo, the website should look exactly like the live demo. I tested the default demo now, it seems to install correctly. I installed it with content, and the content was imported.

Maybe there was a problem when you tried it, I will take a look. Please send us an email at contact@tagdiv.com and provide admin login for the website. I see you are using a different theme now, let me know in the email if I can activate the Newsmag theme in order to try the default demo with content.

Thank you!

I found the new email, I will check and reply in it. Sorry for all these inconveniences.

Thank you!

Hi,

That is the live CSS option -> https://prnt.sc/jTNj90DpZ-L4 Please check there.

I believe that is where the malware code is entered. This means that someone has access to your website, I suggest installing a security plugin as soon as possible, if you haven’t already.

Thank you!

Hi,

You can use the offset option for that https://forum.tagdiv.com/offset-feature/

If multiple blocks use the same filter and sort, then they will display the same posts. But using the offset option you can make for example the second block skip a set number of posts, which are displayed the previous block. And so on for the following blocks.

Regarding the category tag, where exactly don’t you want them to be displayed?
There is a setting for example that removed the category tag in the post page and in the category page https://i.imgur.com/Ngzi5oX.png The setting is per category.

In modules/blocks, there are these settings https://i.imgur.com/HhXqaVF.png
So if you don’t want category tags in a specific block, you can disable them.

Let me know if you have more questions, or if perhaps I misunderstood what you want to do.

Thank you!

Hi,

@Opes I searched for an email from you, but I did not find one unfortunately. I searched by link to the topic, by the email used to create this forum account, by website address, by license key. There are no results in the inbox or in the spam section. And since you mention that you have sent 2 emails, this is very unusual thing to happen.

While we do receive hundreds of emails daily, and there are no problems with them, it is unusual that only these 2 emails got lost or something happened with them. Please send a new email, include a link to this topic in it, then please confirm here in the topic that it has been sent. I will look for it immediately, everywhere, and let you know.

Thank you!

Hi,

The big grids of the Newsmag theme can only be placed in a full row, meaning a row that is not split into columns.

Assuming you want a 2 or 3 column layout below the grid, like in the demo, please use multiple rows. So a full row with the grid, and a second row or as many as needed split into columns below it https://i.imgur.com/qzc7FTZ.png
Except grids, the blocks can be placed in any layout, but grids can only be placed in a full row.

I hope this helps. Please let me know if you have questions, or if something is unclear.

Thank you!

Hi,

So after some time the settings you make in the theme panel and then save, revert to the previous setting. This sounds like a caching issue. To be more specific, a caching that affects the backend as well, like object cache perhaps. But that would affect the whole theme panel, not just specific settings.

It could also happen due to a firewall or security setting, but if that was the case none of the settings would save. Or maybe it could happen if the database is running out of space, but that also would lead to none of the settings being saved at all.

I will take a look at it and try to find out why this issue is happening on your website. Please send us an email at contact@tagdiv.com and there provide admin login for the website, and also access to cPanel https://www.location-appartement.org/cpanel Maybe also mention an example of the issue, so I can try the same directly.

Let me know.

Thank you!

Hi,

It looks like there is a problem with that demo. I tested it on my test install and it is the same, the content is imported even if the selection is to install the demo without content.

This is a bug, I will add it on the list so it can be fixed. Sorry for the inconvenience. The demo content will have to be removed from the website, please let me know if I can help. You can send us an email at contact@tagdiv.com and provide admin login in case you need help removing the demo content, or with using the theme. Let me know.

Thank you!

Hi,

In some cases there are such issues, but generally that is the case with other themes as well. Newspaper and Newsmag are somewhat similar, it can be said that Newsmag is a Newspaper theme without the cloud library plugin, and with a more limited composer.

I see that you mention in another topic that the server you are using has 1GB of memory, that is insufficient even for a testing/staging website, with no traffic. At least 2GB of memory should be used, as the minimum. That is most likely the cause of all the problems.

I had a similar case recently, and after updating the server with another 1GB of memory, everything stabilized and worked perfectly. In my opinion nothing else that you can do or try will solve the problem, or maybe only very little, except adding more memory to the server, which may mean that you will have to choose a higher hosting plan, it usually does.

The composer is basically the theme, deactivating it is like deactivating the theme. The resources usage will drop when deactivating the composer, but testing this way doesn’t mean much if I may say so. Maybe it will be better with the Newsmag theme, but I suggest investing in better hosting if possible, especially since you already built the website with Newspaper.

Let me know.

Thank you!

Hi,

That is a very unusual thing to happen, as none of the theme plugins should deactivate by themselves, in any situation except when manually deactivating them. Or unless there is code in the plugin that is there specially to deactivate a plugin in specific situations, the plugin should not deactivate itself. This is not a known issue and it is not intended by us to happen. The composer is an essential plugin and has to be active at all times.

I see the composer is deactivated now on the website. It will indeed be noticeable if the composer is not active, as pages will not display correctly.

I also see that the theme version used on the website is more than 4 years old, while WordPress has been updated to the latest version. The theme is compatible with WordPress 6 or later 5.8/5.9 versions only starting from recent updates https://tagdiv.com/newsmag/

A very old theme version like the one you are using may function incorrectly. I can’t say exactly that this is why the issue happens, but updating the theme to the latest version should be a priority. Once that is done, if the issue still happens, I will begin an investigation. I can help with the update as well if needed.

Let me know.

Thank you!

Hi,

The Newsmag theme has a few footer templates to choose from, some have a 1 column layout, some have 2 and some have 3 – https://forum.tagdiv.com/newsmag-footer-templates-2/
Some of them also have predefined content in them, like the widgets you mention.

I believe you are using footer template 1, so if you do not want to have these widgets https://i.imgur.com/gLDpo9X.png
Then you can use template 2 https://i.imgur.com/pcigZGh.png which provides the columns 2 and 3 empty so you can add your own widgets https://i.imgur.com/hwzlHsA.png

About the other question, this is a category page .com/category/animal
This can be a page .com/animal You can create a page called “animal” if that is what you want. In the page you can use grids and blocks from the composer, which you can filter to display only posts from the animal category, if you want the page to display the same content as the category page.

If maybe I am misunderstanding what you want to do, if that is the case please correct me.

Let me know

Thank you!

Hi,

Not working in what way exactly? We can take a look if there are problems with the theme or the theme plugins. Please send us an email at contact@tagdiv.com and provide access to the website, so we can investigate the problems.

I see the theme has been installed and activated properly on the website, also the Sport demo has been installed. It looks fine, but if there are any problems let us know and we will check.

Thank you!

Hi,

I would like to check the main website. Something must be wrong if the website goes offline, I will check the error logs and also increase those parameters you mention, maybe the wp-memory as well if needed. Please send us an email at contact@tagdiv.com and there provide access to the main website, also to Bluehost.

Thank you!

Hi,

For the number of subcategories the modification will have to be made in this file
-> https://prnt.sc/G8RuQZ7OAWYP
If you want 6, it should be like this -> https://prnt.sc/jCX0NA6Easop
Please give it a try, and sorry for this inconvenience. An option or setting to do this would be useful in such cases, but there isn’t one unfortunately.

The font settings are general, meaning they will usually affect desktop and mobile. But it is possible to do what you want, with some CSS.
For example -> https://prnt.sc/VoC5XgUEkm9Z -> https://pastebin.com/Uxdgrxgg
This code can be entered in the phones field here https://prnt.sc/LxSVIpNP4dK8

Please let me know if I can help more.

Thank you!

Hi,

We will take a look at this issue if it still happens. It may have been something temporary, but if still does not work, please send us an email at contact@tagdiv.com as I mentioned in the themeforest dashboard, and I will investigate. Let me know.

Thank you!

Hi,

We do provide a newsletter plugin, it supports 3 providers, they are mentioned in the guide here https://forum.tagdiv.com/the-newsletter-plugin/

The plugin displays the form in your pages, or posts or where you want to place it using the composer https://i.imgur.com/wt098Gb.png
The code for the form from either of the 3 providers the form supports, has to be entered in the composer https://i.imgur.com/esbBBll.png

Please let me know if you have any other questions.

Thank you!

Hi,

So this space here https://i.imgur.com/5C2coQ0.png

There’s a padding bottom set for the row here https://i.imgur.com/3ogr8k3.png
If that is removed -> https://i.imgur.com/3FgFyWG.png

I believe that is what you want, please try it. Let me know if I can help with something else.

Thank you!

Hi,

That will indeed require modifications in the respective file, there’s no way around it. It would have been useful in this case if the file was supported by the child theme, but it is not unfortunately. So the modification has to be made in the main file in the composer. Sorry for this inconvenience.

Or maybe our developer team can think of a way to do it, a more update proof way, as a custom solution for your website. If you are interested, you can always submit a request here https://tagdiv.com/submit-a-request/ even if just to know if it can be done or not, or what it will take to do.

Thank you!

Hi,

By default the rows from the composer have 1068px in width, that is the default setting https://i.imgur.com/uuwcpFo.png

Then rows can be stretched if needed, to the provided values. I assume that by decreasing the margins of the page you mean increasing the width of the content. This will indeed reduce the margins, as the content is larger. So you could stretch the rows in the page.

If you want a width value that is not available for selecting, stretch the rows to full and set your desired value here https://i.imgur.com/MDgzWje.png Every row, column, or element from the composer has a width setting in the CSS tab, also margins and padding can be set there if needed. It depends on what exactly you want to achieve in the page.

You could check out some of our pages from the cloud library https://cloud.tagdiv.com/#/load/Homepages
If you like a layout, or find one that is similar to what you want to do, you could import the page and customize it. Or let me know and I will explain how it is built.

Thank you!